posted on July 15, 2003 07:57:28 PM new
There's an ongoing discussion of this on OTWA but no mention here. This seems like a major ebay development and a major ebay fiasco. Anyone get any long past NPBs payments lately?
http://community.otwa.com/3/OpenTopic?q=Y&a=tpc&s=386293084&f=200299906&m=2112983427&p=1
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posted on July 15, 2003 08:35:58 PM new
The part with some of the warnings being from 2001 and buyers paying for 2 year old debts isn't so good though.
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"Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
- Andrew Jackson
posted on July 16, 2003 09:11:06 AM new
A NPB wrote me this morning about a warning from a few months ago. His bidding has been restricted until he clears up outstanding auctions.
The guy is still a registered user. 40 positives and 2 negs (for non payment). Looks like ebay is restricting bidders that don't have enough warnings to qualify for suspension.
posted on July 16, 2003 09:38:13 AM new
Apparently ebay and or its programmers had a great idea and then promptly screwed it up. The screw up is that many of the NPB notices are older than 90 days are being sent to the NPB violators. Some of the notices are as far back as late 2001. There is nothing a seller can do about 90+ day old NPBs and the auction thing is probably sold by then anyway. Many of the bidders that are getting these popups are sending payment and demanding the seller to reverse the final NPB ( that may be the very reason for this programming gambit ... to get the sellers to have to again pay the ebay refunded FVF on the NPB thing. ) That's great except there should be a time limit of when and how far back the popup warnings are in effect.
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"Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
- Andrew Jackson
posted on July 16, 2003 03:01:23 PM new
That's a good idea. For once ebay is going after deadbeats though it will mean a lot of extra work for the big sellers. And of course ebay will make some money on recovered refunded FVF's.
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"Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
- Andrew Jackson
posted on July 16, 2003 03:01:49 PM new
ebay must have finally realized that they are losing a good chunk of change to NPB's. This along with the "instant payment" option for BIN's is a step in the right direction. But of course, like most ebay changes, they screw up the first attempt at anything new.
Edited to add:
I expect once half gets integrated into ebay that all transactions will be pay now instantly. Money order lovers watch out!
[ edited by jake on Jul 16, 2003 03:07 PM ]
posted on July 16, 2003 03:10:48 PM new
So, am I to hold on to an object for 2 years just in case Ebay sends one of these notices to a NPB of mine and he or she decides they will pay for it. Oh, sure, clutter up my Ebay room even more. LOL!
It's a good idea, but once I file the NPBA and I don't hear from the bidder in a couple of days the item is gone. According to the NPBA notice, once I file the NPBA I am under no obligation to sell it to that bidder and I don't. So, now what happens to that bidder? Are they still restricted? I'm having a problem with seeing this thing work, even if it's only for items not paid for within 90 days.
posted on July 16, 2003 03:19:24 PM new
I just reading an interesting fact about the 3 NPB rule in that thread. It's 3 NPBs and your out, right? Wrong, it's 3 NPBs in a rolling 18 month period and your gone. Like a traffic ticket disappearing from your driving record after a while.
BTW, the official answer from Rob Chestnut about the 3 NPB suspension rule and the time limit was "3 NPBs in a rolling 18 month period of time" which means that any NPB notation on a buyer's account will no longer be counted after 18 months.
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"Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
- Andrew Jackson
posted on July 16, 2003 03:20:20 PM new
i just got email about this from an old customer....said they got a pop up with my name attached to it...funny thing is i remember the transaction because the guy called me on the phone...he purchased 4 items and decided to back out of one. i filed a NPB on the auction and chose the "Mutually agreeed not to complete auction" option. so it looks like this new feature is seeing this type of NPB as regular non payments.
posted on July 16, 2003 05:58:53 PM new
Here's what should beworrying you-
this quote I lifted from the other forum;
"If you have recently paid for the item or otherwise resolved the issue, <B>please ask the seller to contact us using the NPB warning removal form. Once the seller submits the form, the NPB Warning will be removed from your account.<B>
For you guys that file many NPB's- that's a lot of work they are asking you to do!
"And All Shall be Well, and All Shall be Well, and All Manner of Things Shall be Well"
posted on July 16, 2003 07:32:40 PM new
This explains a lot. Yesterday I got TEN emails, increasingly hostile, deranged, threatening even legal action from a husband of a long ago buyer whom I filed a NPB against...took me an hour to even find the darn thing in Andale's records...and of course it is long gone. The NPB dated from March 1. He kept DEMANDING to pay me for the item....too bad. I blocked all of the user names these two had, but it was a scary experience....unleashed a lot of hostility. Think I will call Powerseller support about it tomorrow.
posted on July 16, 2003 10:03:41 PM new
In the other thread in the other place one seller said he asks $5 to remove any NPBs and the buyers never write back.
Another seller asks for a higher amount.
Marie at onecentCDs says she files hundreds of NPBs each week so she must be going nuts about now.
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"Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
- Andrew Jackson
posted on July 17, 2003 07:54:22 PM new
O.K. NOW LET ME GET THIS RIGHT,,,,,,E BAY, GIVES A MESSAGE, POP UP,,,,, TO A NON PAYING BIDDER,,,FROM UP TO 3,,,YEARS AGO,,,,,,YOU HAVE NOT PAID THE SELLER,,,HE/SHE FILED FOR FEES BACK, E BAY REFUNDED,,,,NOW IN 2003 E BAY,,,,, DREAMS UP,,,,AND I DOUBT ,,,,,,,THEY DID,,,,,,A DISGRUNTLED SELLER GAVE THEM THIS IDEA AND NO THANKS TO YOU MUCH LESS ANY $,,,,,,,,,CAME FROM E BAY,,,,,,
BACK ON TRACK,,,,
THEY NOW POST A MESSAGE TO THE DEARLY DEPATED THAT IF THEY NOW,,,,,,,,WANT TO CONTINUE BUYING ON E BAY,,,,,,PAY UP! CONTACT THAT SELLER FROM 3 YEARS AGO AND PAY THEM SO THEY CAN INFORM E BAY ALL IS WELL AND GOOD AND THEN,,,,,,,,E BAY CAN GET THOSE NPB FEES BACK,,,,,,,,,,,,,
SCENARIO,,,,,,PLEASE JACK,,,,,,HERE IS THE MONEY,,,,PLEASE SEND THE (HAHAHAHA, LONG SINCE SOLD "ITEM" AND I WILL PAY) AFTER I PAY YOU IN FULL,,,,,,,PLEASE LET E BAY KNOW,,,,,,,THAT I PAID,,,,NOW E BAY CAN AND WILL COLLECT THOSE REFUNDED FEES BACK,,,,,,I MEAN IT'S ONLY "FAIR" RIGHT? THE BUYER "PAID" IN FULL!!!!
THE,,,,NPB IS "NOW" CAUGHT!!!!!! BY ,,,,E BAY!!!!! TRAPPED! MORE LIKE IT.......
WE, THE SELLERS,,,,,,,,E BAY WANTS 'US' TO ACT AS A QUASI,,,,,TAX COLLECTOR,,,,,,FOR THEM!
INSTEAD OF "EBAY" CONTACTING MILLIONS OF NPB'S.......WE,,,,,,THE SELLERS ARE GIVEN "THAT" RESPONSIBLITY TO MAKE THEM PAY!!
O.K. "NO" PROBLEM,,,,,,,GIVE ME $20.00 JUST LIKE E BAYS [] TRADE TO REMOVE NEGATIVE F.B.
MANY HAVE 100'S IF NOT 1000'S TO CONTEND WITH, AND JUSTLY SHOULD BE "PAID' FOR THEIR SERVICES.
posted on July 17, 2003 08:54:05 PM new
The OTWA thread now says that ebay has fixed the problem of older NPBs appearing as popups.
If some of these deadbeats get poed and leave ebay it will be no great loss. Now the sellers that got burned by the deadbeats can watch them beg to get rid of their bidding restrictions. With the glitch fixed it's a good plan unless ebay tinkers with it to try to get the refunded FVF back because the deadbeat buyer made an effort to solve the problem.
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"Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
- Andrew Jackson
posted on July 17, 2003 08:54:31 PM new
Here is a slightly different twist. If I had a NPB, spent all of my time e-mailing, filing NPB and FVF and so on, then payment comes in 6 months, 1 year later, and if for some reason I would happen to have the item yet, why would I reverse the NPB.
IMHO, let these people start over at zero feedback or just be gone from ebay. If they were a deadbeat before, are they really going to change? I doubt it. As far as I am concerned, if a deadbeat pays me after I file for NPB, then the NPB stands.
posted on July 17, 2003 08:58:38 PM new
Lot of damage done with this one, and it really seemed to bring the crazies out. I have a bidder's husband...she bid on the item with HER user name 9-12 months ago and didn't pay.....HE filed a Square Trade complaint against me with HIS user name today and is threatening me with a lawyer for dissing his wife, can you believe it....got 10 abusive emails in one day from this cracker. Don't know what eBay's agenda was with this one but I do think they would have been better served by finding a system to clean up their act vis a vis the bidders who are suspended and keep coming back with a new name...I have had several who have registered 5 different times.
posted on July 17, 2003 09:04:26 PM new
like I told e bay just last week your left hand has NO idea what your right hand is doing, and it fairs out right here.......
posted on July 17, 2003 09:11:57 PM new
E bay needs to OPEN up to it's sellers,,,,Let the sellers know what's happening BEFORE their crew do these dumb things......We, sellers Know MORE than their people could ever dream of........Well then again, their people never came up with that idea,,,like I said a SELLER gave them the IDEA and THEY implimented asap before refining it.
Jump at those bucks!!!! asap. Don't think of the ramifications JUST DO IT!!!!!!!
Some members may have received Non-Paying Bidder Popup reminders in error when they do not have outstanding Non-Paying Bidder reports. The issue has been corrected, and we apologize for the confusion.
Thank you for your patience.
Regards,
eBay
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StoneCold, a seller can not reverse a NPB after 90 days has passed even if they wanted to do so.
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"Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
- Andrew Jackson
