posted on July 20, 2003 06:38:13 PM new
I gotten this letter from ebays today
---
Recently we became aware that your eBay registered account has been
involved in the following activity:
* Fee Avoidance- Avoidance of paying listing fees through any
manipulation of eBay's system. Our records indicate that you have applied for
Final Value Fee credits when the transactions were actually completed.
We realize that you may not have been aware there was a rule against
this activity. Therefore, we would like to take this opportunity to
invite you to review our site policies, which can be found at:
Please understand our goal is to help you understand our policies to
ensure successful experiences at eBay. We respectfully request that you
refrain from this activity in the future to avoid the possibility of a
suspension of your eBay registration.
Thank you in advance for your cooperation in this important matter.
Regards,
Customer Support (Trust and Safety Department)
eBay Inc
-----
I always file FVF when someone deadbeats, (had 3 today) and if they pay, I file the reverse FVF thing. So, I am assuming I shouldnt file FVF anymore? Please help!!
posted on July 20, 2003 07:01:32 PM new
Perhaps one of your deadbeats is attempting to have his black-mark removed by convincing eBay that he really did pay you. I think you need to contact eBay and work it out.
posted on July 20, 2003 07:16:10 PM new
It seems like it would be a he said/she said situation. Maybe it takes more than one complaint to ebay from NPBers against a single seller or maybe if the NPBer had a Paypal transaction number or similar evidence then ebay would issue that letter. I've never heard of anyone getting that letter from ebay but a few must go out.
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-------------- sig file ----------------------------
"Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
- Andrew Jackson
posted on July 20, 2003 07:22:32 PM new
may be paypal record shows payment has been made,or you have left good feedback for the buyer.
i wont worry over it.
burgerflipper,you go first!!!!!
posted on July 20, 2003 07:52:06 PM new
When a buyer receives a Non-Paying Bidder Warning (you know, the thingie where you get three in an 18 month period and you get NARU'd), you can appeal the warning by submitting proof of payment.
I would bet that's what has happened in this case.
Now, proof of payment doesn't always mean proof of receipt. Could be the buyer sent a money order and you never got it.
You should try to identify the buyer and work with him so he can get a refund on his lost money order, if in fact that's what happened.
I am not a bathtub full of brightly-colored machine tools on Vendio.
nope, I only file the last step, the FVF, when the guy doesnt send payment. and I do give them a ample time (usually 40 days). I emailed ebays asking just whom made the claim I filed a false FVF, and get this, this is the email I got..
---
Due to privacy issues, we are not permitted to discuss the item
number[s] involved.
The notice you received about Fee Avoidance was not sent as a warning,
but as an educational tool. When eBay receives news of auction
completion for an item of which no sale credit was accessed, we
investigate, and send an informational notice if appropriate. Since
there was proof provided that a buyer had paid for and received their
item of which you received a credit noting trade mutual backout, a
notice was sent to you to let you know about our Fee Avoidance policy.
It was not intended to cause you any inconvenience. It was intended
only to educate you on our rules. I have detailed below what we
consider
-------
Uh, OK. Lets see, I filed 5 FVF, one guy didnt pay for a DVD, and when I filed, he got NARU'ed, and still is, another guy was a kid, kept emailing me every other day, claiming payment on the way, never got it, another one the usual "I looked at your auction, my computer accidently did a buy it now, oh well", and 2 of them didnt even respond to my EOA email! So HOW CAN EBAY SAY I CASHED THEIR MONEY!!!!!!!!!!!
posted on July 27, 2003 04:51:55 PM new
THEY COULD HAVE PRODUCED PHONY COPY OF CHECKS OR MONEY ORDER MADE OUT TO YOU.
i wont worry about it,just move on!!
-sig file -------They may have ginsu knife,but we have DING KING!!!!
posted on July 27, 2003 05:12:26 PM new
This sounds like somewhere along the you filed for an FVF under the explaination:
Both parties mutually agreed to end transaction..
Then the other party told Ebay: they paid & received item.
there was 2 in the last 3 month, both items where lost in mail, they both bought insurance, and where happy to fill the insurance claim form, I refunded them, and one of them I filed "seller send refund for you returned the item" which the bidder though ebay was stupid for not having "seller refunded for item lost in mail", while the other one I filed "both parties" but both where corporative.
However, there was one "kid" who send me a check for the cost of shipping ONLY (5.00) and not cost for the item (15.00). I emailed him constantly asking him if he was planning on sending me the remainder of the money owed, he didnt reply, so instead of wasting my time harrassing him, I filed "both parties" but I never ever cashed his check.
Hmm, think one of the guys I refunded got me confused with another seller?
I did sent his check back. Unless he got sneaky and forged a signature behind that check? Of course when you file both parties no strike will be on his record, so if he did this, not sure what he is gaining.
posted on July 27, 2003 07:33:03 PM new
your vendio handle IRONKING??
your thread-WHy is ebays angry at me??
ebay is a business enterprise,not your parents,it is not angry at anyone,it just want you to be aware of its policy.
how old are you??
posted on July 30, 2003 07:53:47 PM new
your vendio handle IRONKING??
your thread-WHy is ebays angry at me??
ebay is a business enterprise,not your parents,it is not angry at anyone,it just want you to be aware of its policy.
how old are you??
----
Uh, have you read the thread? I never filed a FALSE FVF? So why do I have to be aware of a policy I already know, but did not commit, which they are accusing me of??!!
posted on July 31, 2003 02:59:43 AM new
you need to take a deep breath and calm down. IMHO you are wasting way too much energy worrying about the small stuff. they even said it wasn't a warning.
posted on July 31, 2003 05:52:26 AM new
Uh, have you read the thread? I never filed a FALSE FVF? So why do I have to be aware of a policy I already know, but did not commit, which they are accusing me of??!!
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Ebay sent out canned emails-one size fits all!
if you have not done anything wrong,why cant you just take it as just another piece of junk mail?
-sig file -------They may have ginsu knife,but we have DING KING!!!!