posted on August 1, 2003 08:49:21 AM new
If you had auctions that closed between 19:15 and 20:08 PDT on July 30, - and didn't get bids because bidders were not able to access your auctions - you might be happy to know that eBay is providing credit as it was suggested here earlier.
I went to the Online Help section - then navigated through to sending a message from the help section - under the category: I was expecting credit to my account - where is it? (That's close to the actual language used by eBay.)
They responded in just a few hours - asked for the item numbers affected (should have provided them up front to speed the credit process) - and today, 2 days later, they have credited my account.
Just thought I'd bring that back to your attention if you were frustrated by the down service on Wednesday evening.
Wayne
Trying to Make a Difference - One Satisfied Customer at a Time....
