Home  >  Community  >  The eBay Outlook  >  Have you ever used this option for FVF refund


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 ladyjewels2000
 
posted on September 2, 2003 03:54:42 PM new
About a month ago I listed an item that ended at $50.00 (really low for the item) It ended up with an international winner. She wrote twice for the shipping and twice I sent her the amount which was not cheap but I can't help that.
She never paid so I relisted and this time it doubled in price and sold.
I want to apply for a FVF refund from ebay so can I use the "both parties agreed not to complete transaction"
Not paying was her way of saying she didn't want it? Anyone see a problem with this? Or should I use the terms not met one?
Thanks


 
 dadofstickboy
 
posted on September 2, 2003 04:01:15 PM new
It works fine if you both mutually agree to it.
Ebay will contact them to see if in fact, they did agree.
The ball will be in their court.

You're better off filing FVF for the real reason: They never sent payment!


 
 dacreson
 
posted on September 2, 2003 04:07:24 PM new
Hello
I always file first then re-list (In case buyer has a change of heart). However that said Buyer did not pay so say so and move on. Buyer may try to NOW pay. Just inform them they lost item for non payment and move on. Mabey next time they will read your TOS or ask questions first....
David



 
 AuctionAce
 
posted on September 2, 2003 04:08:26 PM new
I agree with dad.


-------------- sig file ----------- He who angers you controls you
 
 ladyjewels2000
 
posted on September 2, 2003 04:12:33 PM new
But then I have to give her 10 more days to pay for something I've already re-sold? What if she did pay?
If she disagrees then I can just drop it - right? I would rather have the $100.00 it sold for the 2nd time - sad part is that it was only $75.00 with shipping for her - guess she just didn't know a great deal when she saw it??

 
 Fenix03
 
posted on September 2, 2003 04:41:00 PM new
I used that response once and sparks came out of my monitor, the CPU started smoking and I got shocked by my keyboard. No matter what you do...DO NOT USE THAT OPTION. It is evil!
~~~ • ~~~ • ~~~ • ~~~ • ~~~

Men Are Like Grapes. If You Stomp on Them and Keep Them in the Dark Long Enough, They Might Turn Into Something That You Would Take to Dinner
 
 paloma91
 
posted on September 2, 2003 04:56:58 PM new
I agree with dadofstickboy and AuctionAce. To really do it right, you need to file for the FVF before you relist it.

In this case I would just eat the fees. Consider it a lesson learned. Besides, you sold it for twice as much as the first person wanted to buy it for.
 
 dadofstickboy
 
posted on September 2, 2003 06:07:10 PM new
You don't need to wait to sell if you do it the right way!
In the notice Ebay sends it warns the buyer that since they waited so long, the item may no longer be available!

 
 ladyjewels2000
 
posted on September 3, 2003 09:30:25 AM new
Thanks dad
I went back and read the NPB notice and it does say I MAY no longer have the item. If she replies - and does not want the notice filed against her - can I just ask her to pay the fees. I had to pay to relist anyway as it was over 30 days. I think that would be fair? Maybe she would learn to ask next time before bidding. It's not that much money but I already pay my dues to feebay and why should I suffer because she didn't ask for shipping. Besides she outbid 2 other people??

 
 clarksville
 
posted on September 3, 2003 10:49:40 AM new

ladyjewels2000
I have had non-paying bidders in the five years on eBay and never once did I come to the conclusion that they didn't pay because they "Not paying was her way of saying she didn't want it?" I came to the conclusion that they were deadbeat buyers. Period.

When I file for FVF, I always tell it like it is. I have never stated that we mutually agreed yadda yadda when the buyer failed to pay.

Sure I have used that option about two times when there was an ACTUAL mutual agreement. Never for a deadbeat buyer.

My recommendation: Use the one that states the buyer didn't pay.


Oops! Edited to add: I finished reading the thread

Now that the damage has been done, I would recommend just drop it. You got double the amount the second time around so I wouldn't ask the buyer to pay the fees. If I was the buyer (yes, I have been selling AND buying for five years) I would tell you "no" in regards to your request for the payment of the fees. That's your fault not the buyers. You both learned a valuable lesson, get on with your life.

You may think about just simply letting the buyer know about the fees that sellers do have to pay. When I started out I was just a buyer. I wasn't aware of the selling fees issue until I started to sell.

If you are nice to this buyer, they may come back and buy a bigger item. Otherwise, if you piss them off they won't and you will lose a sell and maybe receive a neg AND the buyer won't recommend you. May even go as far as to tell people NOT to buy from you.

Think long term. Not sort term.



[ edited by clarksville on Sep 3, 2003 10:56 AM ]
 
 leapfrogger
 
posted on September 3, 2003 11:18:31 AM new
The only way your high bidder will learn that she should ask shipping rates BEFORE bidding is if you slap her with a FVF mark on her ebay record. She'll get a nasty gram from ebay.



 
 toolhound
 
posted on September 3, 2003 02:42:07 PM new
File for FVF and leave a Negative feedback.

 
 stonecold613
 
posted on September 3, 2003 09:24:39 PM new
But then I have to give her 10 more days to pay for something I've already re-sold? What if she did pay?

And the problem is?

By this time, you should have already filed FVF and negged the SOB. If you get a check later, rip it up and send it back.

 
 
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