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 sarniaflower
 
posted on September 9, 2003 03:27:59 AM new
I received this email first thing this morning.....
should I just cross my fingers and toes and hope he gets outbid?
or
offer to cancel his bid
or
?

His email to me
Hello, I am the current high bidder on your kerosene heater, however I read up on these heaters as I would like to use it in my workshop. The results are not favorable as you should not use this type of heater in a garage with any vehicles parked in there nor should you use it if you are cutting wood in a workshop. I do not wish to recind my bid as I do not wish to have a poor record on ebay and do realize that this is my fault for not checking this further. However if I am the winning bid I understand that you offer a merchandise credit for other items you are selling on ebay, therefore if this is the case can I take you up on that offer and just receive the credit in lieu of accepting the heater? Please let me know and I am sorry to cause you any inconvenience

this is my credit promise in my ad

"NO Fuss Promise"

If for any reason you are not satisfied with your purchased,

Return it undamaged, within 15 days,

for a 110% Merchandise Credit, on it's purchase price.

No Questions Asked

NO ONE has every taken me up on it I have had only 1 refund to date and she was such B*** it would have been worth 2x as much to get or off my back....

http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=2344516038



[ edited by sarniaflower on Sep 9, 2003 03:28 AM ]
[ edited by sarniaflower on Sep 9, 2003 03:28 AM ]
[ edited by sarniaflower on Sep 9, 2003 03:35 AM ]
[ edited by sarniaflower on Sep 9, 2003 03:36 AM ]
[ edited by sarniaflower on Sep 9, 2003 03:37 AM ]
 
 tomwiii
 
posted on September 9, 2003 03:41:43 AM new
CANCEL BID >> BLOCK BID >> MOVE ON




Ralphie loves Mr Blonde:
"Are you gonna bark all day little doggie, or are you gonna bite?"
http://members.ebay.com/aboutme/vidrat/
 
 sarniaflower
 
posted on September 9, 2003 03:52:35 AM new
Good morning

you are right, who needs the headache
thanks a bunch



 
 jnash
 
posted on September 9, 2003 05:34:22 AM new
The guy sounds very nice and honest. Just made a mistake. Now, instead
of backing out of the deal, he is offering to pay you for a winning bid item
that you don't even need to ship out and you get to relist it right away.
Sounds like a good deal to me. Sorta covers your bets there for you.

And he might not even win. If he wins and doesn't pay you can NPB him
but if he pays the worse that I can see happening is he'll use buy it now
on your next couple of auctions and you'll lose 10% if you offer buy it now.
Else you get to use his money until he does buy something. I'd do it myself.

 
 ohmslucy
 
posted on September 9, 2003 06:03:26 AM new
Hi - You're right - it is too early!

Is he still high bidder? The one who bid twice? If he is, just cancel his high bid, not the lower one.

That will move the second bidder back to high bid position and won't drop the price as much as if you cancel both of his bids.

He'll be happy and you won't have to fiddle around with merchandise credits, etc.

Lucy


Watch the donut, not the hole.
 
 ihula
 
posted on September 9, 2003 06:20:07 AM new
How do you cancel just his high bid and not his lower bid? Everytime I do the "cancel bids from this buyer" link it cancels all of them.

 
 ohmslucy
 
posted on September 9, 2003 07:08:40 AM new
Well, Ihula, I guess eBay's changed it... Used to be able to do that.

Sarnia, you could still cancel both his bids but the high bid will drop. Personally, that's what I would do.

Lucy
Watch the donut, not the hole.
 
 dcpent
 
posted on September 9, 2003 07:13:57 AM new
Huh?

Read him the RIOT act and tell HIM to CANCEL his own bid
so he gets the ding on his record.

He is the idiot and wants YOU to cover his error.

90% of the Kerosene heaters on the planet are used in garages, he's just making excuses.



 
 ihula
 
posted on September 9, 2003 07:18:11 AM new
Bummer ohmslucy - I was hoping you knew of a link that I hadn't discovered yet

 
 ohmslucy
 
posted on September 9, 2003 07:22:20 AM new
You know, Dcpent is absolutely right!

If the bidder has a bid retraction on his record maybe he'll learn to research before bidding instead of after.

I guess it really IS too early...

Okay, back to my corner to finish my coffee.

Lucy
Watch the donut, not the hole.
 
 ohmslucy
 
posted on September 9, 2003 07:36:27 AM new
I just had a thought...

If he ends up high bidder you could offer the item to the underbidder on a second chance.

Lucy
Watch the donut, not the hole.
 
 sparkz
 
posted on September 9, 2003 08:43:44 AM new
You got lucky. He has buyer's remorse, and he was up front about it and let you know before the auction ended. Most of the time, the buyer waits till after he wins to cause problems. I would let him off the hook by cancelling his bid. I wish more buyers would communicate as well as this one did.


The light at the end of the tunnel will turn out to be an oncoming train.
 
 stopwhining
 
posted on September 9, 2003 08:54:12 AM new
sounds like a really nice,honest and considerate person,a rarity these days.
why dont you marry him??
-sig file -------The thrill is gone!!
 
 AuctionAce
 
posted on September 9, 2003 09:45:15 AM new
Honest mistake, cancel bid, but as a preventative measure block his future possible bids.


-------------- sig file ----------- President John F. Kennedy said, "There are three things which are real: God, human folly and laughter. The first two are beyond our comprehension, so we must do what we can with the third."
 
 ahc3
 
posted on September 9, 2003 10:01:46 AM new
I would cancel and move on. Why deal with a possible problem, why not avoid it all together. His reason seems reasonable (amazing!)

 
 JACKSWEBB
 
posted on September 9, 2003 10:39:53 AM new
What a crock of BULL about the heater! Just waaaaaaaaaaaay too funny. The guy found a cheaper one or woke up to propane.

Tell him to kill his own bid.


Lead or be left in the Dust....

AND THE BEAT GOES ON,,,,,
 
 sarniaflower
 
posted on September 9, 2003 04:04:51 PM new
thank you! everyone
Thankfully he was outbid and a the problem solved without bloodshed.

 
 
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