posted on October 16, 2003 07:58:32 PM new
Uh-oh, looks like it's that season again.
"Hello again,
OK i have a few questions for you.
I bought a total of 2 of these now (purchasing a total of 4)and I'm bidding on another one, and just won this auction item number 2xxxxxxxxx I'm buying these for my fiances wedding party, now heres my scenario my wedding is Oct. 25th of this month, my question is what would be the fastest way to get this one and one more sent to me 3 or so days prior to my wedding I bid another $x.00 on item number 2xxxxxxxxx but this auction does not end until Oct-xx-03 could I just send you $x.00 for the 2 bracelets plus whatever shipping cost i would need to get them here prior to the 25th, please please help me out here I need both of these prior to the 25th of October please will you respond to this email I really need your help in this matter or you could call me my phone number is xxx-xxx-xxxx or you could email me yours so I could call you."
The Queen of Run-On Sentences here has been badgering me by email. What she wants is to have more merchandise Express Mailed to her because she has put this off until the absolute last minute.
And of course she wants it dirt cheap.
My final response, which will not be taken kindly.
---
I cannot help you. I have all that I can do filling my current orders after my recent illness. I cannot expedite orders or make special trips to send items overnight. It is not going to happen.
I am sorry that you have gotten yourself into this situation, but truly you should have asked if you needed merchandise by a specific date. I would have advised you that our service is extremely limited due to the low price of our items. The big department stores that sell the exact same items have the staff and would be happy to help you out, but you would pay 10 times as much for the jewelry.
This is not open to discussion and further email will not be responded to.
---
I already tried "Can't do it. Sorry." Like most brides, she doesn't take NO for an answer.
There seems to be a cherished belief in this country (the US) that brides are entitled to anything they might demand for their wedding, because it's their "special day". That's what gave rise to the expression Bridezilla.
Our motto: Bright and shiny baubles for persons with low impulse control.
posted on October 16, 2003 08:21:36 PM new
It just isn’t brides – one of our web sites specializes in evening clothes, and it never ceases to amaze me how many women who order an evening top or boa, and pay, sometimes more than the item to have it shipped to them over night......we get more requests for 3 day Special (UPS) on evening wear, than anything else we handle and we have 4 web sites with a vast array of greatly varying items, but women seem to be the worst at putting things off – and then HAVE TO HAVE IT NOW!
Even female groups, we get orders for 12 to 25 sequin tops, all alike, all the same color, on a 3 DAY SPECIAL shipping – we don’t carry that many of any one color – even Wal-Mart can’t normally supply you with 12 to 15 of the same size and color upon immediate notice......it is unreal how folks put things off, and then can’t understand why merchants don’t have endless amounts of what they need, when they need it!
On our various web sites, we deal specifically mostly with either male customers, or female customers. Bottom line, men will write 10 times more often asking when their item will be shipped, than do women. We normally ship in 2 to 3 days, send notification when their item ships, along with the tracking number, and invariably 1 out of every 5 buyers will write asking when their item will arrive, even though they can go to the UPS web site and find out for themselves! NO, I don’t look it up for them, that is just too much.
ON THE OTHER HAND, when I have the occasional upset customer, normally with a gal, all can be settled, and everyone is happy - on the other hand, the men can get down right nasty, and vindictive. I suspect because most "think" they are dealing with a guy, because of my "switch hitter" first name, and occasionally when I tell then I am a female, and I don't appreciate their language, they straighten up, and apologize.
[ edited by jwpc on Oct 16, 2003 08:30 PM ]
posted on October 16, 2003 08:28:44 PM new
I'd be tempted to really sock it to her with a shipping/handling fee that comes close to the retail price of the items...she wants retail service, she gets retail pricing! Why not see if she takes you up on it?
posted on October 16, 2003 08:39:50 PM new
jwpc: It's sometimes hard to tell the gender of the person on the other end of the wire, but I haven't had many nasty men. The merchandise may have something to do with it, even though I suspect I am sometimes selling to gays and crossdressers. I sourced a line of sterling silver anklets in extra large sizes--perfect for men dressing femme. Those have sold well.
Still, the emotional basketcases by and large are women. I wonder sometimes what fresh hell they put their families through on a daily basis, if this is how they treat a complete stranger.
Our motto: Bright and shiny baubles for persons with low impulse control.
posted on October 16, 2003 08:52:45 PM new
Fluffy,
At least you can block Bridezilla from bidding and block their emails and be done with them. The poor unsuspecting groom won't have that privilege
The light at the end of the tunnel will turn out to be an oncoming train.
posted on October 16, 2003 10:07:17 PM new
I do some catering for fund raisers and they are sitdown dinners at about two a year. A friend talked me into doing a wedding rehersal party where the caterers building burned down the morning of the dinner. The bride was so grateful and sweet I thought these would not be bad gigs.
Three months later there was another emergency catering job where the caterer had quit. Should have thought about that a little harder. Bridezilla is a very apt description. She questioned everything and wanted the whole menu upgraded for the same price. She said the waitresses were too sexy. One of them was a 60 year old Grandmother and none of the rest came close to a hooters waitress.
Bridezilla then wanted me to make some of the sauces match the color of the bridemaids dresses. Green. Bile green. She fired me 4 times and the groom kept begging me back. Never again.
Someday Fluffy a disgruntled bidder may register your auctions at all of the bridal sites.
posted on October 16, 2003 11:37:34 PM new
....spit laugh.....
~~~~~~~~~~~**~~~~~~~~~~~
All the monkeys aren't in the zoo,
Every day you meet quite a few,
So you see it's all up to you.
You can be better than you are,
You could be swingin' on a star
