posted on November 17, 2003 11:56:40 AM new
On Nov. 1, 2003,I won two auctions from the same seller. The items were identical and I needed two.
The seller sent an automated paypal e-mail combining the two wins into one payment. I paid through Paypal.
After one week, I began to e-mail the seller asking if the items had shipped yet. No response- two days later I e-mail again.
Well Saturday, I receive an e-mail stating that the seller only had one item and I could cancel the sale. I e-mailed immediately and asked for a refund.
I still have had no response from the seller and no refund. I realize it has just been 2 days since her e-mail but this seller sells hundreds of items at one time so I know she must be on the computer alot.
Is there anything I can do at this point? ( Other than wait even longer)
This seller waited two weeks to tell me she did not have the item.
posted on November 17, 2003 12:14:00 PM new
sellers who sell oodles of items on ebay !
wait till wednesday and then file complaint with paypal,that should get her attention
-sig file -------The thrill is gone!!
posted on November 18, 2003 11:13:50 AM new
They should have given you an immediate refund. Since they did not, file for non-delivery of items with PayPal RIGHT NOW. Do not wait for a response. The seller should know that you would be repsonding and be looking for it, even it the are super busy.
posted on November 18, 2003 11:25:02 AM new
File against seller for not having item available with Ebay too.
Sellers are supposed to have items on hand, unless they clearly state that in the auction. Ex: Drop shipment
posted on November 18, 2003 12:16:00 PM new
Late last night, I decided to file a complaint with paypal.
Well, I just checked my e-mail and the seller refunded the money.
Thanks for all the advice. If I had not have filed the complaint, I do not know when she would have refunded my money.
If she takes two weeks to tell she made a mistake and does not have the item, she sure would not have been in a hurry to refund my money.
I am SO frustrated with sellers lately! This is just one of about five transactions I have had lately where the seller did not do what he/she should. For example, not shipping when promised and items not as described.
