fluffythewondercat
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posted on December 12, 2003 12:05:07 PM new
Email to PayPal Customer Disservice:
A chg of $15.01 was made to my account on Dec 12 in reference to a transaction involving Ann Wxxxxxx, who sent a credit card payment to my Personal Account.
When this item appeared in my Service Center box, the Status was already "Reviewing Seller's Response", though at no time was I given an opportunity to respond.
I don't understand why this chargeback was processed. It is bogus and here's why: I never claimed funds from Mrs. Warnock. Indeed, having a Personal Account I could not claim these funds. If you will look at the Transaction ID#5AY65232LLxxxxxx you will see that Mrs. Wxxxxxxxx's $5.01 payment was returned to her on Dec 2 because it was unclaimed by me.
RESOLUTION: I want PayPal to restore the $15.01 it has erroneously removed from my account. I don't know if this is a computer error or a human one, but the facts are clear: This chargeback was not valid. I'd also like an apology or an explanation.
fluffythewondercat
tickedoff@paypalincompetence
--
"What does the 'O' stand for?"
"Nothing."
[ edited by fluffythewondercat on Dec 12, 2003 12:05 PM ]
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bunnicula
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posted on December 12, 2003 12:16:06 PM new
Don't hold your breath...
Censorship, like charity, should begin at home; but unlike charity, it should end there --Clare Booth Luce
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fluffythewondercat
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posted on December 12, 2003 12:29:07 PM new
I share your pessimism; however, the PayPal user agreement does not permit them to remove funds any time they feel like it no matter how they operate as a matter of course. They have to have a justification.
I am aware that PayPal slavishly processes chargebacks as they are handed to them by the card companies. However, I think they can be forced to change this. Heck, we managed to recall a corrupt governor in this state when people said it couldn't be done.
--
"What does the 'O' stand for?"
"Nothing."
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akmcmc1
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posted on December 12, 2003 12:33:23 PM new
That is so rediculous. Just gives me one more reason (like I need another) to dump them like a hot coal.
I've got most of my ducks in a row for my merchant account, and as soon as I'm signed on with them, I'm giving Paypal the boot.
Had no idea they could even do that on a personal accout. So rediculous.
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stopwhining
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posted on December 12, 2003 12:38:26 PM new
how do you know it is a chargeback??
is the transaction 5.01 and paypal charged you 5.01 plus 10 chargeback fee??
-sig file -------The thrill is gone!!
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fluffythewondercat
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posted on December 12, 2003 01:01:13 PM new
"how do you know it is a chargeback"
The name of the transaction is Chargeback Settlement.
"paypal charged you 5.01 plus 10 chargeback fee"
Yes, that is exactly what happened.
--
"What does the 'O' stand for?"
"Nothing."
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bunnicula
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posted on December 12, 2003 01:14:02 PM new
I dumped PayPal 2 or 3 years ago and never regretted it. They were notorious for doing as they damn well pleased & not listening to the seller's side of any problem. Add that to the fact that they would change things without so much as a heads up & have the nerve to make the changes reroactive, the constant problems of varying kinds sellers were having, etc. and PayPal was just more trouble than it was worth. Doesn't sound as if they've changed anything since I dropped 'em, either...
Censorship, like charity, should begin at home; but unlike charity, it should end there --Clare Booth Luce
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auctionACE
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posted on December 12, 2003 02:06:22 PM new
Please keep us posted on the situation Fluffy.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
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fluffythewondercat
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posted on December 17, 2003 11:15:01 AM new
I got a response from PayPal Customer Disservice. Never was there a more apt name for an organization.
The gist of it was two-fold:
1) I didn't provide any proof of delivery in my email
2) They're only doing what the charge card companies require them to do. "Hey, don't blame us!"
Neither of which, of course, addresses the issue of unauthorized chargebacks to a Personal Account.
This unregulated-bank crap has gone on long enough. Next stop: California Attorney General's office. There's an online form you can use to make contact, and I know from personal experience they do read and act on them.
Okay, now. All you PayPal apologists who insist that any problem anyone has with PayPal at any time is caused by that person violating a rule or clause in the User Agreement: How do you explain this, bright boys?
--
"What does the 'O' stand for?"
"Nothing."
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tomwiii
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posted on December 17, 2003 12:17:38 PM new
Maybe they made a mistake?
Like Arnold's delightfully sleazy & disgusting Qui Magazine interview? NTM his proclivity for sexual assualts against subordinate females??
Or Billy Bennett's millions down the slots?
Or Rush's thousands of ILLEGAL pills (ditto...ditto...ditto...ditto) down the golden gullet??
Or Mr "Family Values" Livingston's (not 1! Not 2! Not 3!) BUT 4 mistresses?
Or Newt running to his hottie before poor cancer-stricken wifey was even off da mortal coil??
Maybe PayPal made a mistake?
They did once with my account: I called them on the phone & they fixed everything within 24 hours.
Ralphie loves Mr Blonde:
"Are you gonna bark all day little doggie, or are you gonna bite?"
http://members.ebay.com/aboutme/vidrat/
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zathras11
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posted on December 17, 2003 12:29:49 PM new
Yes, I can confirm the $10.00 fee. I was
quoted this same figure this morning
regarding my (first) chargeback.
---
"Cannot say. Saying, I would know. Do not
know, so cannot say". -- Zathras (Babylon 5)
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zathras11
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posted on December 17, 2003 12:41:51 PM new
tomwiii:
Well PayPal must think the sun shines out
your @$$.
As for your political [sic] views:
Bill Clinton - how many affairs? Most
famous with a girl 3 years older than his
own daughter. Can you say dirty old man?
Hillary Clinton - $10,000 into $100,000
in an instant via cattle futures
Gray Davis - using old ladies for punching
bags
Ted Kennedy - Hero of Chapaquidic. Yeah right!
Al Gore - attempts to steal an election he
can't win by throwing out military votes
and changing election laws AFTER the election
(with the help of the all Democrat Florida
Supreme Court [sic])
And the magazine is Oui, not "Qui"... And
big deal. Say its all true, its not like
he was getting head in the Oval Office!
Now, lets get back to PayPal, shall we?
---
"Cannot say. Saying, I would know. Do not
know, so cannot say". -- Zathras (Babylon 5)
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Roadsmith
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posted on December 17, 2003 12:47:06 PM new
Tom: I like your list. But what Mr. Livingston are you referring to? Not familiar with that story.
___________________________________
"In order to avoid poverty, just do three things: finish high school, marry before having a child, and don't have that child until you're at least 20 years old. Only 8% of people who do all three of these things wind up poor, but a staggering 79% of those who fail to do them wind up in poverty." ~William Galston
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fluffythewondercat
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posted on December 17, 2003 12:47:30 PM new
I wonder about the mental health of persons who can for no apparent reason derail a potentially-useful thread into hysterical political ranting.
But then, that wouldn't be anything I haven't wondered about many times before.
--
"What does the 'O' stand for?"
"Nothing."
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neglus
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posted on December 17, 2003 12:57:22 PM new
Fluff - DOn't you think it odd that all of a sudden PayPal is "messing" with your account after you have been promoting personal accounts on this board? Maybe it's just coincidence but I couldnt help but wonder!
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tomwiii
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posted on December 17, 2003 12:59:56 PM new
"I am aware that PayPal slavishly processes chargebacks as they are handed to them by the card companies. However, I think they can be forced to change this. Heck, we managed to recall a corrupt governor in this state when people said it couldn't be done. "
Of course, YOUR character assasination of a perfectly honorable man is acceptable??
Watch for the impeachment of yer present hero for high crimes & misdemeanors -- believe it or not, sexual assualt against women IS a crime...even in CA!
Ralphie loves Mr Blonde:
"Are you gonna bark all day little doggie, or are you gonna bite?"
http://members.ebay.com/aboutme/vidrat/
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stopwhining
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posted on December 17, 2003 01:05:05 PM new
around this time of the year,paypal first and second line customer email service must be totally overwhelmed with emails.
first line is in india and if they cant handle it,they will forward the case to customer service in usa.
this sounds like a mistake.
may be calling usa paypal service and see if anyone can help you.
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
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auctionACE
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posted on December 17, 2003 01:10:22 PM new
Fluffy, your reply from Paypal sounds like the replies everyone use to get ( and still get? ) when emailing questions to Yahoo Auctions. People would ask about one subject and get a reply about another subject. The flunky workers at most Customer Service departments must barely scan the emails and merely press a button for a pre-selected selection to a variety of questions.
File with the government service and the should start to come around. It's a matter of principal now.
Tomwii
in your error's list you forgot about ex-segragationist presidental candidate ( 1948 ) Strom Thrumond's newly revealed mixed-race love child daughter.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
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tomwiii
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posted on December 17, 2003 01:28:49 PM new
In reality, I feel sorry for both of them, locked as they were in a sad era of our country's history.
Hopefully real (sadly possibly sham), in his later years, ST made huge strides toward racial tolerence that must have been very difficult for someone like him. He did formally repudiate his racist past & now he faces the judgement of history.
I respect him a heck of a lot more than that simpering seccessionist cheerleader for segregation's past...Trent 
Ralphie loves Mr Blonde:
"Are you gonna bark all day little doggie, or are you gonna bite?"
http://members.ebay.com/aboutme/vidrat/
[ edited by tomwiii on Dec 17, 2003 01:29 PM ]
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toolhound
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posted on December 17, 2003 02:31:20 PM new
Seems like most of the people that I know that have problems that do not get taken care of right away with PayPal have one thing in common. They all have free accounts. I guess you get what you pay for.
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yeahwell
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posted on December 17, 2003 02:45:44 PM new
FLUFFY: Please report this incident (along with copies of the emails, transaction data, etc.) to Elliot Spitzer, New York Attorney General, 120 Broadway, New York, NY
He has a file on Paypal with similar incidents and his office will also contact Paypal on your behalf.
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annekila
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posted on December 17, 2003 02:52:05 PM new
How can Paypal do a chargeback from a personal account if there's no money in it. As soon as I receive payment, I withdraw it to my bank. Can they get it back from my bank???
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annekila
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posted on December 17, 2003 03:14:24 PM new
I just finished reading all about Paypal's chargeback policy. Chargebacks are only used for credit card purchases. No mention is made of personal accounts. Is this something new?
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stopwhining
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posted on December 17, 2003 03:16:52 PM new
READ The contract you signed,if you signed up after a certain date,you agree to allow paypal to access your bank account.
so if paypal cannot access your bank account,it will use any incoming payment to offset the deficit .
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
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stopwhining
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posted on December 17, 2003 03:19:31 PM new
if it only happens to folks who have free account,i assume you mean personal account,then the paypal system has a bug !!
an alternative to paypal personal account is ACH,give your bank account to your bidders and ask them to ACH payment.
just think no middleman paypal to tell you where to ship and that you must have dc.
once the fund is in your bank account,that is no reverse,can you imagine your bidder telling his bank that your sell defective item??
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
[ edited by stopwhining on Dec 17, 2003 03:21 PM ]
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fluffythewondercat
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posted on December 17, 2003 03:39:01 PM new
Chargebacks are only used for credit card purchases. No mention is made of personal accounts. Is this something new?
Read the original post that started this thread. All will be explained.
--
"What does the 'O' stand for?"
"Nothing."
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stopwhining
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posted on December 17, 2003 04:44:33 PM new
please,everyone climbs back into the boiling lobster pot!!!
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
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vvalhalla
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posted on December 17, 2003 05:29:28 PM new
If it's an instant transfer guaranteed with a credit card and the checking account funding the transfer is empty the credit card will fund the transfer. Then if the credit card is bad or charged back a personal account can in theory be subject to a credit card charge back.
dd
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stopwhining
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posted on December 17, 2003 05:33:55 PM new
If it's an instant transfer guaranteed with a credit card /
is this in paypal agreement??
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
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zathras11
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posted on December 17, 2003 10:35:18 PM new
auctionACE:
Regarding Strom Thurmond -- Proves he wasn't
a racist, doesn't it! :^)
Saw her announcement. She wasn't bitter.
Visited him often, said his staff knew who
she was (ie, daughter), and also said he
supported her (financially and otherwise, ie
college entrance help). She also said that
you could ask black former staffers at his
office about him (such as Armstrong Williams,
whom you are probably unfamiliar with, since
he ain't a liberal). So what do you care
what his father-daughter relationship was like?
And to tomwiii on the Arnold stuff: times up,
dude. The law is the law, and even if it
happened, and we only have their word (which
doesn't seem good enough when things are
reversed), they still waited too long.
NOW, can we PLEASE get back to the PayPal
discussion, or are you folks determined to
talk politics on an auction web site?
---
"Cannot say. Saying, I would know. Do not
know, so cannot say". -- Zathras (Babylon 5)
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