posted on January 9, 2004 02:24:05 PM new
Shipped a package to New York December 11.
It arrived at its destination yesterday (January 8).
First Class with Delivery Confirmation.
The buyer is (what else?) hopping mad. She will leave a neg or maybe more than one, since she has done multiple transactions with me and never left feedback.
This is why you can't sweat negs, kiddies. Some things in the universe are totally beyond your control. It is not worth wasting one iota of your positive energy worrying over this happening.
And this is why you simple-minded fools whose algorithm is "NEG? BAD SELLER! BAAAAD SELLER!" are so wrong.
posted on January 9, 2004 03:25:14 PM new
Fluffy: you are so right on. I just received a neg(just before Xmas) after waiting 10 days for payment, then a reminder, 3 more days & a NPB. Relisted the item & sold it with a BIN. Then I get a Money Order dated after I filed the NPB!! Sent it back & got a neg "Very Rude" . Oh well I have had about 25 High Praise positives since then.
posted on January 9, 2004 03:36:51 PM newNope, they're all irrelevant.
Can you imagine an online auction without a feedback system? 98% of the ebay feedbacks are accurate. That is the only way to gauge the quality of either a buyer or seller. The feedback system has flaws but it is far from irrelevant.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
posted on January 9, 2004 03:40:12 PM new
Sanmar: I, perhaps you as well, was around for the beginnings of eBay and the then-just-birthed eBay philosophy:
We believe that people are basically good.
Well, maybe they are, but they are also frequently irritable, obnoxious, nervous, impatient, irrational, violent and obscene.
The whole feedback system was built on the notion that people would only make truthful comments. Some of you may not believe this, but in the beginning, anyone could make a feedback comment about anyone for any reason...even a negative comment. THAT is how trusting the original eBay crew was.
That delusion lasted about five minutes in the vast scheme of things, but the only substantive change has been that eBay's made darned sure it can't be held liable for feedback.
We are stuck with the broken-down, wildly inaccurate and totally unfair system of today because eBay has never been able to admit it was wrong in the beginning.
posted on January 9, 2004 03:43:10 PM new
Oh, and by the bye? None of the non-transactional feedback has been removed. Some sellers built their shooting stars on top of that. There were feedback parties where everyone left feedback for everyone else...one only, of course, since only unique counts.
Might be fun to go back and look at the very oldest feedback for some of today's biggie sellers. Were they feedback party participants? I'll bet some were.
posted on January 9, 2004 03:51:14 PM new
Sorry this happened Fluffy. How do buyers think we can control the USPS, when the USPS doesn't know what they are doing. I have had an insurance claim since October and my buyer has seen nothing. He is such a patient man.
Did anyone read auction bytes last email? Read the next paragraphs and see why feedback is necessary. Ya right
Buyers and sellers on eBay accrue feedback ratings based on postings from other customers who have done business with them. The system is designed to identify users with questionable transaction records.
"Our review of eBay records disclosed that Scott A. Winingear established positive feedback for his (eBay) identity by making small purchases from other eBay participants prior to beginning the laptop scheme," Willis wrote in the affidavit. "Additionally, he partially controlled his own feedback and posted favorable comments about himself by using multiple eBay usernames."
posted on January 9, 2004 04:00:54 PM new
feedback does give you some insight-item as described,fast shipping,well packed,honest seller.
these are not some coincidences you find with just any seller these days
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
posted on January 9, 2004 04:44:41 PM new
Fluffy - Remember the Book Board Christmas fiasco a few years ago? Everyone on the board was leaving positive feedback for everyone else... If I remember correcty, eBay sanctioned a few of them for it. I guess they wanted to build their feedback and were so ~new~ at the eBay game they thought it was a good idea.
Lucy
I grow old...I grow old...I shall wear the bottoms of my trousers rolled. T.S. Eliot
posted on January 9, 2004 05:04:46 PM new
Lucy, I missed that. I vaguely recall hearing of it. Was that before feedback bacame transactional-only or were these folks actually spending fees to garner positive feedback without having to ship goods?
It was before transaction-only feedback. Some of the biggies on the book board and the AOL Cafe got in trouble w/eBay for padding feedback.
Christmas Eve and the following week they were leaving literally dozens of feedback for one another. Begging for "just a few more so I can get my next star" etc.
It wasn't long after that feedback was made transaction-only.
Me
I grow old...I grow old...I shall wear the bottoms of my trousers rolled. T.S. Eliot
posted on January 9, 2004 07:09:56 PM new
some feedback can be taken with a grain of salt. However, when you check out a seller's feedback and find several negs, all stating the seller never delivers, delivers with the speed of a constipated turtle, or sends out wrong or defective items, one should pay attention. Same goes for abuyer who has neg after neg all stating slow or non-existant payment... Censorship, like charity, should begin at home; but unlike charity, it should end there --Clare Booth Luce
posted on January 9, 2004 07:18:14 PM new
Hey Fluffy, sorry you had a headache with this. But yeah, some things (like the mail)ARE totally out of our control.
Why has your buyer waited all this long time to disclose they didn't get it??
I said in another thread "sh** happens." I am glad you are at the point where you dont let negs get to you personally.
We believe that people are basically good. Well, maybe they are, but they are also frequently irritable, obnoxious, nervous, impatient, irrational, violent and obscene. Fluffy, I will drink to this TONIGHT!
Was going to put a post for all for might want to know:
... My <cough, cough> Luxurious CAREER as a waitress is over!! Terminated, I was. LOL. Just after so fairly and barely finding my footing of a routine (with the rest of em - in one week!) Somehow they fixed the wiring so when the Cook put in more than two pieces of toast at a time, it would blow out everything else. He moved slow as sh** to start with and consequently people would wait 15-20 minutes for a dumb reuben sandwich. Everyday he just happened to be out breadsticks during THE ONE buzy lunch hour they had. (Duh, have you heard of FOOD PREP anywhere in your travels?) I could go on and on just to vent, but truely I couldnt be happier its done with.
To me, Service in a resturant is not about how fast you pick a plate (that somebody is picking with - which I was told I was not removing the plates from the tables fast enough) - and yeah, maybe because I am running to the kitchen five times to check if there is any breaD UP, or break up ICE for their ingenous pick of an icemaker!
I feel this way, they cant know what true service is: It is feeling welcomed, so you will want to come back again. THAT is something you cannot buy when it is genuine. I HAVE THAT. I always have. ("Lovin is what I got.... remember that!" ) Anybody else here have *nice* has their middle name?? Then you will know, it is both a blessing and a curse. But it is more of a blessing than a curse -- because I know God blesses me and made me that way for His own purpose. It funny I heard them trying to immitate me -- but people can only immitate such a thing for so long when its not real.
They are so screwed, because lunch places are a dime a dozen round here -- and do they really think working people want to spend money, AND tip for a mayonaize laden salad bar? Remember this is South, May-YON Maize! yulk!
They are blinded by greed, bloated of themselves, and their dishonest pretense. (if you need some more facts to this: The owner is a Mortgage Broker with no experince in resturants or service. So think about that right there. The smartest thing she did was hire me; but *her* nervousness and this need for 100% perfection has duped her. Oh Well, I know disappointment is in the cards for them.
Me? I am right where I was directed to be.
Now, lemme get a drink and relax and do what moves me, with MY EBAY!
Your friend, and fellow EBay Seller, Vendio Poster, Tessa
posted on January 9, 2004 07:20:42 PM new
I think it really depends on what your selling. If you are selling specific name brand items with a model number or some unique gimmic where there is no real question of it's usefullness then negs are pretty irrelevant. If you have a decent ad and price for your item, most folks are not concerned with a neg or two.
If you have an item of questionable vallue, feedback can be your biggest selling point. For example, if you are selling like 'millionaire coach' (http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=13539&item=3552322186). The only way to truly know if his claims are true before you buy are to read his feedback.
posted on January 9, 2004 07:32:00 PM new
I agree 100% that feedback is irrelevant. I've had deadbeats with 300 positives and zero negatives. I've had a seller with 200 positives not ship my product (or at least it never got to me) - You did not thing wrong here, shipped right away, and still got a neg. Then as a seller if you give someone a neg for not paying, they turn around and give you a neg for not shipping. My philosophy is to do as much as I can to avoid negs, but no matter if you are perfect, they are going to come your way.
posted on January 9, 2004 08:18:50 PM new
I really don't believe that the average E-Bayer gets all bend out of shape over a few negs a Sellers has. The only time I even pay any attention to someones negative feedback is if different people complain alot about the same issues. But who in the crap cares about some twitt that didn't get what they wanted for free and have it flown by a jet and dropped in their lap.You can't please everybody. This kid has spoken.
posted on January 9, 2004 08:30:10 PM new
The FB system is flawed for sure, and I'm not smart enough to offer how to change it. Having said that, it sure felt good to watch the foreign a$$hole who stiffed me and 5 others in a row get NARU"d, and it felt even better when I got the letter from Ebay Germany thanking me for alerting them to him. I offered his personal website address on my negs I gave him, and you wouldn't BELIEVE how many mails I've gotten requesting his URL. With any luck, he's going to get hit with so much traffic it'll take his server down, or better yet, he'll get a bunch of bogus orders. Without the FB system, this little bit of payback satisfaction would not have been possible. I say keep it.
___________________________________
The Republicans are the party that says government doesn't work and then gets elected and proves it.
-- P. J. ORourke (Holidays in hell, 1989)
posted on January 9, 2004 10:08:13 PM newHowever, when you check out a seller's feedback and find several negs, all stating the seller never delivers, delivers with the speed of a constipated turtle, or sends out wrong or defective items, one should pay attention.
Really.
I have all of those negatives. They're all strictly truthful, of course.
I also have 4,600 tickled pink customers just last year alone, but they don't count for much when you're hunting for dirt.
posted on January 10, 2004 09:46:21 AM new
If I were to look at someone's feedback--seller or buyer--and found that in their recent feedback they had clusters of negs, all for the same sort of thing, then I would avoid that person. It indicates that no matter how good they've been in the past, right now they've got problems. Since on eBay you can find the same items many times over if you wait long enough, I'd just wait until another seller put it up.
Aren't you the one who, on a different thread, told another seller that he/she definitely should go ahead and cancel the bid of someone who has several negs? What's good for the goose is good for the gander.
Censorship, like charity, should begin at home; but unlike charity, it should end there --Clare Booth Luce
posted on January 10, 2004 09:52:55 AM new
where can i find a constipated turtle??
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
posted on January 10, 2004 11:23:06 AM newAren't you the one who, on a different thread, told another seller that he/she definitely should go ahead and cancel the bid of someone who has several negs?
No.
What I said was that she *could* cancel the bid. And I told her how to do it.
You know, I don't really give a hoot what erroneous formulae people use to evaluate a feedback file. It's the blind groping an elephant and deciding it's a tree trunk.
