shagmidmod
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posted on February 16, 2004 06:06:36 PM new
i've used vendio and ebay for several years, and opened this new account to sell for my store. i seem to be having problems using my business credit card to register with ebay. I keep getting CC Failed messages. I have entered everything correctly, and have used this card before for other orders including through Paypal. I tried to change my name to the store name which is also on the card, and nothing works.
Anyone have any ideas???
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ltray
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posted on February 16, 2004 06:18:31 PM new
Pull out your bill and enter the info they are asking for directly from the bill. Make sure caps and spacing are exactly as they are on the bill.
My addy is hl xxx. But my CC bill has h.l. xxx and ebay kept kicking it out until I entered everything exactly as it was printed on my bill.
Good luck.
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OhMsLucy
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posted on February 16, 2004 06:31:15 PM new
LtRay's right. You need to enter EXACTLY as it is on your billing. I had trouble with a card once. Called my credit union and they told me the address was: P.O.(no space)Box xxx.
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shagmidmod
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posted on February 18, 2004 09:49:14 AM new
Have my bill in hand, typed it in exactly like it shows on my account, with all caps, spaces, etc. and still nothing. Ugh!
What mesmorizes me is that I used the same card to register with Paypal, No problems... Purchased numerous things online... No problems. Ebay... Problems.
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shagmidmod
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posted on February 18, 2004 10:11:21 AM new
Just discovered something very odd. When ebay's system rejects the card, it lists the card number as: XXXX-XXXX-XXXX-703. The problem is that I am entering 16 numbers and for some reason ebay is only accepting 15. It is deleting the first number in the last sequence of 4 numbers.
Any ideas???
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aintrichyet
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posted on February 18, 2004 10:37:16 AM new
Hmmm... try 'Live Help' ...
[because to be denied it would be unacceptable]
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auctionACE
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posted on February 18, 2004 10:59:47 AM new
no dashes accepted by the ebay form?
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
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shagmidmod
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posted on February 18, 2004 11:06:17 AM new
just got done with live support. NOTHING! I find it odd that A) I can use this card everywhere else, but Ebay. 2) I can register my personal CC cards, but not this one on Ebay. I need the fees to be billed to my business not to me, so using a personal CC won't work. I am about to go mad with this. It is extremely frustrating especially when you already know the ins and outs of ebay. I have sold using Ebay for almost 5 years.
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shagmidmod
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posted on February 18, 2004 11:18:55 AM new
Well, I just registered using a checking account, which I really hate doing, but oh well... I will see what I can do with it later.
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shagmidmod
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posted on February 18, 2004 12:51:28 PM new
so after an hour or two i get an email from ebay stating that the charges were declined. however, i called the bank and they tell me that they show 10 pending $1.00 transactions from ebay. I'm about to rip the damn computer off the table and throw it out the window.
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stopwhining
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posted on February 18, 2004 01:06:17 PM new
sounds like the old billpoint software at work.i know when billpoint was around,i have to try several times to get a transaction thru,it depends on the moon-if there is a full moon,everything will be fine
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
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