posted on March 2, 2004 06:24:01 PM new
Hello There Vendio Community! Recently I was sent payment via Paypal, by a Ebay/Paypal user who won one of my auctions. When attempting to ship his order out I noticed that his address wasn't registered with USPS? I then tried emailing him and his email address "Bounced"....basically I have a bogus shipping address, and email address....what should I do? I don't want any more Negative Feedback, for I'm trying to keep my record as "Clean" as possible. As always any adivce would be greatly appreciated.
Warmest Wishes,
RC
posted on March 2, 2004 06:41:52 PM new
Do as Lucy says, and if that phone number is bogus, report it to Ebay immediately. He can't neg you if he's NARU.
The light at the end of the tunnel will turn out to be an oncoming train.
posted on March 3, 2004 02:10:20 AM new
If the address is a confirmed address by Paypal then the address may be right BUT it may that USPS doesn't like the format that you ether typed it in or copied pasted. I have come across this issue my self on occasion.
I could tell better if I saw the address not the name just the address
[ edited by sarniaflower on Mar 3, 2004 02:51 AM ]
posted on March 3, 2004 09:31:56 AM new
There are a lot of reasons an address may not be "registered" with USPS. Corner buildings are some of the most frequent. My old building had three addresses on two different streets, only one of them was "officially" recognized but our mail man was smarter than the registry. My friend has a business that has a city recognized address on one street and a mailing recognized address on a different one.
If your customer paid and provided a PayPal confirmed address then you have no excuse not to ship. If you are that concerned then send it with signature confirmation.
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If it's really "common" sense, why do so few people actually have it?