CapYoda
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posted on March 19, 2004 03:21:39 AM new
so yeah a website buyer told me his package never arrived on the 17th.
checked delivery confirmation and it says was delivered to his location on the 13th.
then before I can reply, he sent me another email telling me he checked DC and it says its been delivered.. weird..
so I emailed back and told him to check around etc.
and he emailed back and said he checked with roommate, and the recent mails.. but still dont see it.
Just wondering, dont they scan the DC when they drop it off at location? unless this is an apartment complex and the mailman somehow put it in the wrong mailbox.. I duno.
oh well, sending him another one anyway since the cost is low, but still.. if he doesn't get this one I'm not sending another free set.
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lorettab1
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posted on March 19, 2004 05:08:20 AM new
I have the same question. I paid for an ebay auction, seller shipped with Del. Confirmation, USPS website says it was delivered on 3-11. I haven't seen it, it would have been a small padded bubble mailer that would have fit in the box with no problem. I have no idea where the mail carrier left it; I have called local postmaster and he says "I'll check on it".
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fluffythewondercat
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posted on March 19, 2004 06:27:12 AM new
My understanding is that a DC package is scanned at the receiving station, not right before they drop it off for delivery. You might be thinking about UPS.
What that means is that the package may never make it out of the customer's post office.
When I get a claim of non-receipt and the customer mentions "apartment building" or "roommate", I lose all interest in replacing what I sent.
--
"It's so great to find that one special person you want to annoy for the rest of your life." -- Rita Rudner
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TheFamilyBiz
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posted on March 19, 2004 06:40:49 AM new
Fluffy,
I thought the same thing -- scanned at the postal facility and not at the address.
But, I asked at our small local P.O. and they told me they had just purchased hand-held scanners.
Then, I just received a certified letter and he whipped out his scanner and did it right in front of me.... so... Now I believe their claim that they do it at the address as it is delivered.
Wayne
Never explain -- Your friends do not need it and your enemies will not believe you anyway.
~ Elbert Hubbard
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stopwhining
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posted on March 19, 2004 07:16:06 AM new
i live in a rural area and my postman will scan the dc with a handheld scanner at the door.
but my question is -what addr is resident in that scanner??it cant be my home address,it is probably the local post office addr.
i doubt my postman who is a contract worker has programmed her scanner to hold all the addresses on her route.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
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lorettab1
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posted on March 19, 2004 08:58:13 AM new
My mystery is solved but it's REALLY weird. I live in a single family home with a mailbox at the front by the street, no apartment/roommate, etc.
The carriers supervisor called me back & said "The package just showed up in todays shipment!"....and he said he had no idea why it would have shown as scanned on the 11th. He said it would be delivered to me this afternoon with my regular mail.
After that I went to our nearby little Post Office Wannabe, independent kinda place that is inside a gift shop. This is where I do all of my ebay mailings from. I mentioned to the clerk about this package and she said "Did you get the package that was here for you last week?" I explained that I don't get mail there as I don't have a P O Box, she insisted that there had been one there for some reason. She asked someone else about it and they said they gave it back to the carrier!
So evidently it floated around the little P O for awhile and they sent it back to the distribution center...when I got back home I called the supervisor back and told him this and he did say that the route carrier that brings my mail to my home also picks up and delivers to the little independent P.O., so he must have scanned it when he left it there.
So although DC did show the package delivered on the 11th it was not delivered to me. Here it is the 19th & Hopefully I'll get it today as the supervisor said.
So strange things do happen with the USPS and I as a buyer would be quite offended if my seller refused to believe that I didn't get the item just because the DC scanned as delivered on the USPS website. My seller has been very helpful in working with me on this issue and as a seller myself I know that these things do happen from time to time and everyone needs to be a bit patient.
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Bear1949
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posted on March 19, 2004 10:09:03 AM new
Don't know about the rest of the country, but at my place I have seen the mail scanned before it was placed in my home mailbox.
The Democrats ran on 'Honesty' and I told 'em at the time they would never get anywhere. It was too radical for politics. The Republicans ran on 'Common Sense' and the returns showed that there were 8 million more people in the United States who had 'Common Sense' enough not to believe that there was 'Honesty' in politics." --Will Rogers
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Libra63
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posted on March 19, 2004 10:22:12 AM new
If you check the scanning History it says. (see below) It is scanned twice, once when it gets to the postoffice and then again when it is delivered. So check your history and see what it says.
****************
Your item was delivered at 1:48 pm on March 18, 2004 in MIDDLE VILLAGE, NY 11379.
Here is what happened earlier:
ARRIVAL AT UNIT, March 18, 2004, 8:40 am, MIDDLE VILLAGE, NY 11379
ELECTRONIC SHIPPING INFO RECEIVED, March 16, 2004
[ edited by Libra63 on Mar 19, 2004 10:23 AM ]
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Libra63
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posted on March 19, 2004 10:26:34 AM new
One more thing if your buyer has told his postman/women that they can leave the package at the door if they are not home and it says it was delivered than the insurance won't pay. I had that happen, I did not refund and postal insurance did not cover it.
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fluffythewondercat
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posted on March 19, 2004 10:29:01 AM new
I as a buyer would be quite offended if my seller refused to believe that I didn't get the item just because the DC scanned as delivered on the USPS website. My seller has been very helpful in working with me on this issue and as a seller myself I know that these things do happen from time to time and everyone needs to be a bit patient.
Huh?
What could your seller possibly do to find the wayward package? If you want to say that responding to your emails and doing a bit of handholding is being helpful, well, okay. But there's nothing your seller could do that you could not do.
My policy is firm. Why else have DC if folks are just gonna claim the item never arrived? That is what insurance is for!
"We've begun to long for the pitter-patter of little feet - so we bought a dog. Well, it's cheaper, and you get more feet." -- Rita Rudner
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Libra63
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posted on March 19, 2004 10:52:30 AM new
I bent over backwards to help my buyer to locate her package. I even called long distance (Wisconsin - Texas) to her local postoffice and talked with the insurance person regarding this matter. But when the buyer says leave the package at the door the responsibility is on your buyer not the post office. Now I am not saying this is what happened here but I would ask your buyer what him/her instructions to the postman is about her packages. If they say leave them at the door than your buyer is responsible.
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CapYoda
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posted on March 19, 2004 12:19:43 PM new
I guess I should talk to the buyer more before I send out a freebie. heh.
I'm not sure on his address, there's no apartment number, but I have from time to time people forgetting to put their apartment number.
the DC doesn't say what happened earlier, maybe because we live in the same state. *shrug*
----------------------------
Your item was delivered at 9:40 am on March 13, 2004 in XXXXXXX, CA XXXXX.
Here is what happened earlier:
ELECTRONIC SHIPPING INFO RECEIVED, March 11, 2004
-------------
I've saw my postman scanned my DC stuff infront of my house, so hmm I guess it really depends on location or local postal office budget? heh.
this is a small 6x9 gold mailer, so there shouldn't be any problems of it going into a mailbox.
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Libra63
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posted on March 19, 2004 01:04:55 PM new
Before sending the freebie have your buyer go to the post office and see if the package is there. If he doesn't go there and see the PO will send you back your package but it takes about 3 weeks....
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stopwhining
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posted on March 19, 2004 01:54:06 PM new
what is MIDDLE VILLAGE,NEW YORK?
Is it the local post office or your home address?
see we are back at this 55 cents worth of information,it is only worth 55 cents if all it said is that it has arrived at your local post office.
even if they scan it outside your door with a portable scanner,what does it really say
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
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stopwhining
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posted on March 19, 2004 01:56:23 PM new
a seller who wants to scam can send out an empty box with your zip code and an non existant address in your neighborhood,that should satisfy paypal that he has shipped the item with online trackable dc.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
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gousainc-07
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posted on March 19, 2004 02:26:46 PM new
I have posted about this before.
The items like this generally show up at the Post Office.
One gut called them 6 times and they kept telling him it was not there.
I finally called, described the package, and they found it.
Go Figure.
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tomwiii
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posted on March 19, 2004 03:29:20 PM new
Very true!
Who pays? http://tinyurl.com/3a6mv
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stonecold613
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posted on March 19, 2004 03:57:38 PM new
George Bush on the left and John Kerry on the right.
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CapYoda
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posted on March 19, 2004 11:19:05 PM new
well he found the package amongst other stuff eventually. so I dont have to go and send another one.
oh well, saved me a call and some trouble.
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fluffythewondercat
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posted on March 20, 2004 07:47:48 AM new
he found the package amongst other stuff eventually
Yeah, isn't it funny how that works.
--
"The word 'aerobics' came about when the gym instructors got together and said: `If we're going to charge $10 an hour, we can't call it Jumping Up and Down.'" -- Rita Rudner
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