ladyjewels2000
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posted on June 9, 2004 06:35:34 AM new
If you have an account with DHL and get a quote on a large items online beware that there is a $50.00 surcharge for large items which the site is not adding. I just quote someone $60.00 each for 3 large packages - turns out it will be $110.00 each. I am going to have to go greyhound and eat a bit too???
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whatnot3
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posted on June 9, 2004 09:42:49 AM new
$110 each? What are the weights, dimensions and to/from zipcodes?
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ladyjewels2000
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posted on June 9, 2004 10:36:16 AM new
30x30x42 - 100 lbs per box from Jax, Fl 32207 to CALIFORNIA 92234
The first CS I talked to yesterday say they could not go ground and would be like $400 each WOW!!!
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stopwhining
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posted on June 9, 2004 10:52:03 AM new
have you tried trucking company??
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
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sparkz
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posted on June 9, 2004 11:20:31 AM new
You can ship it FedEx Ground for $54.19 each. Delivery time is 4 business days. You won't be able to send it to a residence, though. They will have to make arrangements for a local business to accept it for them.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
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ladyjewels2000
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posted on June 9, 2004 11:30:38 AM new
Thanks sparkz
Did you pull that up on line? I called them yesterday and they also said they could not send it ground and it was hundreds to ship.
I was having such a wierd day - you would have though I was getting a quote to go to the moon or something??
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sparkz
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posted on June 9, 2004 11:37:51 AM new
I just got the rate online. They probably quoted you FedEx Freight for a 300 lb shipment. These will have to be sent as three distinct packages, each with its own tracking number. The weight limit for FedEx Home Delivery is 70 or 75 pounds, hence the need to send them to a business address.
Edited to add: Be sure you get the telephone number of the business it will go to. DO NOT put the customer's home number on the shipping documents or label, otherwise it may show up in their system as a residence and FedEx will not take it.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
[ edited by sparkz on Jun 9, 2004 11:41 AM ]
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whatnot3
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posted on June 9, 2004 12:09:39 PM new
You don't have to send to a bussiness address with Fedex Ground. They will deliver to a residential address. (I do it all the time)
But I think that is over the OS3 size limit. I just tried it and it would only let me go up to 30x30x30 (which is 150" l+g)
It would be worth a try to get them to take them.
If they won't, give Freightquote a call. 888.595.5664
I am not sure what the freight class would be on them so I just selected 100. the 3 boxes would cost about $295 at class 100. If it happens to be class 70, it would be about $225 (terminal to terminal rates)
[ edited by whatnot3 on Jun 9, 2004 12:37 PM ]
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stopwhining
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posted on June 9, 2004 12:11:03 PM new
call the freight forwarder,they may be able to offer you cheaper choices ,rail,truck or combo
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
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ladyjewels2000
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posted on June 9, 2004 01:45:06 PM new
I may give Fedex another call but I'd like to really give DHL a piece of my foot. I hope they get there act together. Three different price - one on line, and two from CS with the follwoing results $60.00, $110.00 and $400 on the same item with the same zips. That's just crazy - don't trust anything from them now?
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bob9585
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posted on June 9, 2004 02:26:27 PM new
Listen to sparkz - he knows what he's talking about.
You DO have to deliver to a business, because it's over the Fedex Home Delivery WEIGHT limit of 70 pounds. Yes, 3 separate packages.
Fedex Home Delivery has the same size limits as Fedex to a business, 165" maximum, girth plus length. Your 30" x 30" x 42" package clears the limit by 3". The counter guys I have will even fudge on an inch or two to get you thru.
I use Fedex for everything domestic except books, media and under 1 pound. Yup, even for most 2 pounders they are cheaper than PO because insurance is included!
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sparkz
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posted on June 9, 2004 02:47:25 PM new
Bob...The first time I enterded the info it gave me a rate. Subsequent attempts returned an error stating the package is oversize. You are correct, FedEx Ground may reject a package that measures 30x30x42. I had that happen once so had to revert to plan 2. They will accept a package that measures 42x30x30. You have to lay the package on it's side, place the label on the side and write "This End Up" next to the label. When they measure it that way, it will meet their specifications and Lady saves a few hundred bucks on shipping. Sneaky, but they are the people who define how a package is to be measured.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
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ladyjewels2000
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posted on June 9, 2004 02:57:08 PM new
OK this is where I think I am having the problem
"FedEx Home Delivery has the same size limits as FedEx to a business, 165" maximum, girth plus length. Your 30" x 30" x 42" package clears the limit by 3". The counter guys I have will even fudge on an inch or two to get you thru."
To figure you go 4 x 30 = 120 + 42 = 162
So it's OK but only for business due to the weight?
I went back to DHL on line and did a larger package with everything else the same and it add the $50 over size. They may take larger total size
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sparkz
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posted on June 9, 2004 03:26:33 PM new
Lady...You are correct. There is a 70 lb limit on residential delivery. You could conceivably send it to there home and state that it was going to a residence, and when it got there the driver could add a residential surcharge and deliver it. FedEx would then charge your account for the surcharge plus a correction fee. They could also send the package back without delivering it. They will deliver the heavier packages to a business. Remember, there are two different companies involved here. FedEx Ground for deliveries to businesses and FedEx Home Delivery for deliveries to residences. If that customer has ever received a package through FedEx, the clerk at the counter will know as soon as he enters their telephone number into the terminal that it is going to a residence. That's why you don't want to enter their home number onto the shipping documents, but rather the name of the business it's going to. The business can be their hairdresser, liquor store, accountant or even the corner gas station. It can even be a church. Just so it's not a residence or a Post Office.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
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glassgrl
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posted on June 9, 2004 03:32:35 PM new
CALL THEM! Call FedEx, call UPS both.
A month or so ago I had a very large package. I could not get a quote online with anybody it was so big. I planned on shipping it by bus because I had my husband drag the package all the way to the bus station and I didn't know it at the time, but they just glanced at it and said "ok". They didn't measure it. It was over their size limit by 3". (this was the GPX service with the bus).
Anyway, come time to ship it, they wouldn't take it. I freaked. I called craters and freighters and the trucking lines and everybody and the cheapest quote I got was $120+. I was beginning to think I'd have to eat the postage on that one, but out of desperation I called UPS.
They said something like $30.00 and asked if I wanted it picked up for $5.00 and I said sure, so she wrote the quote out. Since it was afternoon when I called, she then turned around and said they would pick it up the following day for free since they couldn't contact the delivery driver.
So hopefully you'll get a good quote too. Oh, and BTW - when I got the first quote, before she could write it up, she put me on hold and I got cut off. When I called back the second time, the next person tried to tell me $80.00 and I said they just quoted me $30.00 and didn't back down. She finally did some adjustments and got the price down to the orginal quote. So you might want to call 2 or 3 times and see if the prices always match.
I really called UPS because I knew they had a freight quote too, I figured they were going to put me over to that department but they acted like it wasn't anything unusual to ship something that size, even though online it said it was over their size limit.
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bob9585
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posted on June 9, 2004 03:35:41 PM new
I just signed up with DHL so I'm not as familiar with their rules but I believe they will also take a 165" package.
I ship a lot of standard , OS1 (84" - 108" ) and OS2(108-130" )packages, but only the occasional OS3.
Because of that, my DHL account rep said he could/would waive the $50 surcharge - maybe yours can/will do the same.
DHL is hungry for retail business- wants to steal customers from UPS and Fedex and is being very aggressive about doing so. Read their contract- it says you agree that no more than 20% of your packages will be going to residences. I balked at that and he just blew it off- they just want customers and especially want GROUND
customers to keep the trucks full.
They just bought Airborne express and have a LOT of extra capacity - and those efficient Germans want it used NOW!
[ edited by bob9585 on Jun 9, 2004 03:38 PM ]
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bob9585
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posted on June 9, 2004 03:40:56 PM new
sparkz- Never had that happen - did you change destination FROM residence to business? That would let it thru- but I was led to believe that their computer will automatically take the longest side as " length" and the other 2 as "girth" .
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ladyjewels2000
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posted on June 9, 2004 04:13:22 PM new
You are right about DHL - they are hungry. The only problem is they have not trained their employee's yet.
One CS total me yesterday that their OS was anything over 184 but then she said my 30 x 30 x 42 was over sized? Still better than that the other CS that said I could not send ground and it would cost $400 plus for one box.
I think I'm going on line and doing 3 ground labels and just ship the stuff? Keep my fingers cross hope for the best - great way to do business huh??
Is there a way I can print out the charges that I'm quoted.
Thanks
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sparkz
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posted on June 9, 2004 05:00:35 PM new
Bob...Just for kicks, I tried getting a rate for delivery to a residence. That brought up TWO error messages, the over 70 lb error and the over size error. By changing to business I got a rate the first time but later got an oversize error. By kicking the box over on it's side and entering 42L X 30W X 30H I got the rate. It just squeeks under the limit. It reads the measurements in the order they are fed into the computer.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
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glassgrl
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posted on June 9, 2004 05:25:01 PM new
Have you even called UPS just for curiosity's sake?
And call them twice to see if you get the same quote each time. If I had not of gotten the $30.00 quote with the first phone call, I would of jumped on the $80.00 second quote, since it was way under-priced of the other quotes.
I don't ever use UPS, I use FedEx. I didn't even call FedEx since they do not advertise pallet shipments for heavy oversize etc.
By the way, if you use Greyhound GPX and you specify that you want door to door service, the bus does not drive up to the door and pick up and deliver. Guess who does? UPS.
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bob9585
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posted on June 9, 2004 05:28:04 PM new
sparkz - I didn't know that- guess I just always put the girth numbers in first to see if I squeak thru.
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ladyjewels2000
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posted on June 9, 2004 06:53:13 PM new
glassgrl
I went online for UPS at the same time I got the first quote for DHL. UPS was $120.00 compared to $60.00 for DHL.
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whatnot3
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posted on June 9, 2004 08:50:03 PM new
Fedex Ground does NOT have to go to a bussiness. The online rate calculator is wrong.
If you use Fedex software (Like I do) it lets you select residential upto 150 Lbs. It prints a Home Delivery label if under 70 and a regular ground if over 70 Lbs.
Because of the rates I have, I only send about half of the small packages by home delivery, the rest go by regular FedEx ground.
If you have them pickup, ask the driver (Home delivery drivers don't pickup) if they deliver to residences. I asked mine and he said that a lot of his deliveries are residential.
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sparkz
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posted on June 9, 2004 11:59:57 PM new
Whatnot3...I'm well aware of that. I'm assuming that Lady does not have an account with FedEx and utilize their software, otherwise she would have seen the solution and never have started the thread. The problem is she will have to walk into a FedEx service center and deal with a clerk. There are 8 of these centers in Jacksonville and 4 of them are at Kinko's which will have rookie FedEx employees who just started work the first of this month, and who may not or will not acknowledge this option if they know about it. She needs a hassle free method to get those packages shipped this week. It's easier for the recipient to find a business to accept the packages at this point than it is for Lady to learn all the unadvertised loopholes in the next week. We're looking at a potential savings in shipping charges of around $150.00. I want to insure it winds up in an Ebay seller's pocket instead of FedEx's coffers.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
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myoldtoy
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posted on June 10, 2004 04:21:02 AM new
hi Lady:
..you have to deliver 100# cartons to dhl counter? times 3? thats a mindboggler.
..did the $60 include p/up and delivery to customer.
..do you have to palletize this shipment?
..would you have to palletize fedex ground?
"To figure you go 4 x 30 = 120 + 42 = 162"
YOU ARE ARE RIGHT...there is no magic formula; and this is the way ups clerks do the math. they double the two smaller numbers and add the biggest.
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hope 'you all' dont mind my questions; i didnt have anything to offer over the knowledge posted already; but the threads make me wonder about using these avenues..
so, i appreciate the feedback..
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myoldtoy
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ladyjewels2000
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posted on June 10, 2004 08:43:14 AM new
myoldtoy
DHL will pick up and deliver door to door. They charge $3.00 per item unless you have over 5 (I think that correct)
I opened an account and I believe I am getting a discount but they are still cheaper.
I have the boxes to ship in already. They said if I can box it they can ship it.
So far the only thing I have shipped was a 6 foot coffee table which I boxed and they picked up.
I went back and looked at my notes and I think you don't get to over size with DHL until you go over 184 - if this is correct the on line quote was correct also.
I am trying to get set up to do most of my shipping with them - the boxes are the problem at the moment which I hope to get from U line now
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whatnot3
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posted on June 10, 2004 08:49:23 AM new
If it is just to make it easier at the shipping end, put their ebay name or something in the bussiness name line. No one will know if it is actually a residential address till it gets delivered.
The other option would be to just setup an account at fedex.com and print the labels.
It might even be worth having them picked up to keep from dealing with any of them at the counters. (if doing it this way and it won't accept the dimensions, just leave them blank)
What is the OS3 size limit anyway? If you click the os3 link at the bottom of the rate calculator, it just says over 130" but doesn't say the maximum.
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bob9585
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posted on June 10, 2004 09:21:25 AM new
OS1 84" to 108" charged for actual or 30 lbs, whichever is greater.
OS2 108" to 130" charged for actual or 70 lbs, whichever is greater.
OS3 130" to 165" charged for actual or 90 lbs, whichever is greater.
This is for UPS or FEDEX, DHL may be different.
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whatnot3
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posted on June 10, 2004 09:23:46 AM new
OS2 for fedex is 50 Lbs minumum, not 70 like UPS.
I think there is also an additional fee for os3. ($25 I think)
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bob9585
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posted on June 10, 2004 10:35:29 AM new
You are right, 50 lbs for Fedex, 70 lbs for UPS in OS2
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