Home  >  Community  >  The eBay Outlook  >  Our postal employees are not the only idiots.


<< previous topic post new topic post reply next topic >>
 fenix03
 
posted on June 10, 2004 09:01:40 PM new
One of my Aussie customers just informed me that her postal clerk informed her that I cannot accept money orders in AUD and not to send the payment she was sending off.

Of course the idiot child is going to listen to the postal employee instead of me... you know....the one that actually deals with the bank.

Dumb and Dumber go to Australia.


~~~ • ~~~ • ~~~ • ~~~ • ~~~
If it's really "common" sense, why do so few people actually have it?
 
 stopwhining
 
posted on June 11, 2004 05:41:59 AM new
and not to send the payment she was sending off.

////////////////
where are you going to send the payment????
if the money order is denominated IN Aussie currency,where do you cash it without costing you an arm or a leg??
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
 
 agate18
 
posted on June 11, 2004 05:55:00 AM new
Your customer is partially right. if the moneyorder is from your us postoffice it cannot be cashed in australia. if it is an international moneyorder, which you buy from your bank. you can purchase them in aus dollars. you can bank here in an aust bank account and will be cashed. but it will cost the receiver about $20.aus to cash it.
 
 stopwhining
 
posted on June 11, 2004 06:02:00 AM new
agate,
i thought fenix has a customer in aussieland who is about to send her an aussie money order??
not the other way round.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
 
 bizzycrocheting
 
posted on June 11, 2004 06:59:28 AM new
fenix -- If I'm not mistaken, if you receive an international postal money order, it can be cashed at the post office. Can she purchase the international money order and have it drawn in US dollars?

Diane

 
 stopwhining
 
posted on June 11, 2004 07:10:05 AM new
Japan and Canada are the only countries where you can get US dollar postal orders.
If fennix customer sent her an aussie dollars postal order,our post office would not cash it,the postal clerk has no way of converting it to us dollar ,it would require an exchange rate .
But it sounds like fenix has a way to deal with aussie postal money order.

-sig file -------we eat to live,not live to eat.
Benjamin Franklin
 
 Reamond
 
posted on June 11, 2004 08:32:25 AM new
US Postal MOs aren't good outside the US or its Territories, says so right on the MO. Aussie PO MOs might be the same.

I had a Canadian seller that accepted USPS MOs, but he said he came down into the US to cash them.

 
 bizzycrocheting
 
posted on June 11, 2004 08:51:45 AM new
Stop -- Thanks for the heads up. I do a little bit of international selling. This is great information.

Diane

 
 stopwhining
 
posted on June 12, 2004 05:17:58 AM new
bumping this up-want to hear how fenix deals with aussie dollar money order,where does she take it to cash or clear??
reamond,
more and more canadians cross the borders to save on taxes,just like US residents cross the border to Mexico to save on prescription drug.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
 
 agitprop
 
posted on June 13, 2004 04:01:36 AM new
stop, wrote:

deals with aussie dollar money order,where does she take it to cash or clear??

I'll let you in on a little secret - find a few good banks and build a relationship with them.

On the few occasions we get Australian Money Orders we simply deposit them in our local bank who clears them through the HSBC international network free of fees and charges... Mind you Aussie customers are happy to post well concealed AUD or NZD bank notes as most Australian bank fees on demand drafts, cheques and money orders are quite hefty (daylight robbery was the term most used).

 
 fenix03
 
posted on June 13, 2004 04:52:10 AM new
I just take them to my bank (BofA). I try to group them together so that I only torture my teller/rep twice a week, once with payments from my brits in GBP and once from the ausies in AUD.

I now have my very own personal teller/account rep who deals with all of my transactions since between these and wire transfers to China (or in Fridays case, recalling a transfer to China) it's easier to just pull him off whatever he is doing than on the spot tutoring of whoever the poor sop whose is available at the time is.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
If it's really "common" sense, why do so few people actually have it?
[ edited by fenix03 on Jun 13, 2004 04:53 AM ]
 
 stopwhining
 
posted on June 13, 2004 05:01:25 AM new
if you have a commercial account with B of A,you can do wiretransfer in any currency online yourself,it is called BANK OF AMERICA DIRECT.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
 
 fenix03
 
posted on June 13, 2004 05:17:09 AM new
BTW - the latest bonehead move by an aussie clerk was telling a custoner that they had to make the money order payable to be ebay nickname as opposed to the compnay name I provided them with. I just love when people thousands of miles away think they know more about my business than I do.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
If it's really "common" sense, why do so few people actually have it?
 
 agitprop
 
posted on June 14, 2004 08:56:56 PM new
fenix03, wrote:

aussie clerk was telling a customer that they had to make the money order payable to be ebay nickname as opposed to the company name I provided them with

We routinely spell out in detail acceptable forms of payment, depending on bidder's location to avoid such problem.

Our European Union/Swiss EOA message includes our BIC and IBAN details for free deposits or crossborder transfers in either Euros or Swiss Francs, while our Japanese/Hong Kong EOA message has domestic bank account details for free deposits or transfers.

Our website even has a page with links to all UK banks with online banking. Here's our EOA for UK winners:

Auction Details:
----------------
Title: Full ebay title goes here (Item# 0000000000)
Auction ID: 0000000000 Date: 29/1/2004
Winning bid: £120.05 Quantity: 1

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=0000000000

Total cost is £122.55 (120.05 + 2.50) for your item including shipping by International Airmail and handling. We usually ship the same day or day after payment is confirmed by NatWest Bank - most payments are confirmed within 1 to 4 business days.

Let us know your name and full shipping address, including postal code for prompt dispatch, or the recipient's details if you'd like it sent as a gift (at no extra charge). Delivery time to the UK averages around 4 to 7 business days depending upon destination.

** U.K. Payment **

1) You can deposit cash or cheques at any NatWest branch in the U.K. Cash deposits are credited at end of same day; cheques and direct credits in 3 to 5 business days. Please retain any receipts for cash deposits.

Cheques should be made payable to: Business Name

IMPORTANT - please write our account details '00-00-00 00000000 - Business Name' on the deposit slip and rear of cheque to speed processing.

2) Direct credit details for phone/online banking:

National Westminster Bank plc
Branch: Highbridge
Address: 10 Frake Street, Highbridge HB2 13RT
Account name: Business Name
Branch sort code: 00-00-00 Account: 00000000

Please email us to confirm depositing or sending any funds to NatWest Bank so we can process your order in a timely manner, and we will do likewise after payment is confirmed and your item shipped, usually with 24 hours.

Payment should be received within 14 business days of the end of auction - let us know of any delay so we can make alternate arrangements. (Cheques returned for insufficient funds may incur a £10 penalty or greater, as levied by NatWest.)

Our address:

Business Name
Street Address
City, Province/State
COUNTRY

Tel: +01-2345-6789

We stock a complete range of hard to find items from... More ... updates and detailed information about the XXX, YYY and ZZZ can be found on our extensive website: http://www.insert_name_here.com

Thanks again for bidding.

Best Wishes,

Yadda, yadda...


 
 fenix03
 
posted on June 14, 2004 11:10:07 PM new
agit - I would LOVE to allow for transfers but BofAs fees are prohibitive in in respect to international transfers. I have enquired with them about international banking partners that I might be able to utilize to open accounts in some of my more frequently sold in countries but the blank stare followed by indescernable mumbling was disheartening.

Have any reccomendations? The majority of my customers are in the UK but my re-exploration of Aussie sales has been encouraging.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
If it's really "common" sense, why do so few people actually have it?
 
 bunnicula
 
posted on June 15, 2004 12:04:12 AM new
I agree.

Bank of America charges $10 for you to accept wire transfers from here in the US, and $15 to accept international wire transfers.
____________________

We are not afraid to entrust the American people with unpleasant facts, foreign ideas, alien philosophies, and competitive values. For a nation that is afraid to let its people judge the truth and falsehood in an open market is a nation that is afraid of its people. -- John F. Kennedy
 
 agitprop
 
posted on June 15, 2004 03:43:22 AM new
The key to maximizing profit is to have a long term strategy. We opened local bank accounts in the UK, EU, Japan, etc. and allow incoming payments to generate further profits either through re-investment in new stock of items cheaper in those markets or arbitrage in other fields.

If you need the money back in your home currency then let it accumulate before wiring it back home in large amounts so wire fees are a small percentage. We would rather have investments in currencies such as GBP, EUR, and JPY which have all strengthened against the USD especially now that US interest rates are at historic lows.

It's very easy to open offshore bank accounts and often with a very small initial deposit. Most European banks don't charge fees for personal bank accounts and offer free or cheap cross border transfers within the EU. (No need for PayPal so no chargeback risk either.)

 
 stopwhining
 
posted on June 15, 2004 05:27:43 AM new
Bank of America has a commercial bank account called business advantage??,you may be able to negotitate free domestic wiretransfer and lower fee for inlt wiretransfer coming in.
Intl wiretransfer going out is harder to negotiate ,it is usually 35-45 dollars,unless you are a multinational corporation using their website to buy foreign exchange and wiring fund all over the world.
Fenix,
try speaking to somone higher up in their intl dept,like an intl banker who handles commercial clients,most clerks dont know much,you may as well speak to a parakeet.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2024  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!