posted on July 18, 2004 05:36:44 PM new
I have a new email address so I went into PayPal to change it, I did and then confirmed it. I did it before I started my last auctions. Well low and behold the payments went to my old email address and thank goodness I didn't get rid of it yet. Well If you notice when you log into paypal you have to use the email address that you started with not the new one. Why I don't know. Maybe they don't know how to switch [but they know how to take my money]
I wrote to paypal and I can't figure out what they want me to do. It says it could be you still have logos on your website or auction that contain reference to your old email address. Does this mean I have to remove the logo's when my auctions are done then reinsert the new logo's. Any help would be appreciated. Thanking all in advance.
[ edited by Libra63 on Jul 18, 2004 05:37 PM ]
posted on July 18, 2004 06:45:37 PM new
Log into your account, click the "profile" link and then make the new email address the primary email address
dd
posted on July 18, 2004 07:09:15 PM new
You also need to go in and revise you payment address in each of your auctions. If you leave your old one, that is where the notice will go. I know from experience, I went through 3 ISPs in one month so I had to do this over and over and I still have some that I over looked.
posted on July 18, 2004 09:22:56 PM new
Hello.....Went throught this last month. Changed all preferences and made new e-mail the primary one and I thought I had all bases covered but PayPal payments kept going to old address (which I could no longer access!!!) so they were "Unclaimed" in the buyer's account. A nightmare for quite a few days.
After MANY e-mails, phone calls to E-bay,
PayPal, Vendio -- this is the answer -- Go to one of your auction pages on the left hand side where it says Sell Similar Item. Go to that link - to No. 4 - Shipping and Payments - and your old address will be there. Now you must change that to the new address and actually list the item. You will have duplicate listings and you then
delete one and file for credit. You only have to do it once and then you're home free.
This advice was given to me by Vendio in an e-mail and it worked. This is assuming that you've correctly changed the address in all other locations. Sounded weird to me, but it worked.
[but they know how to take my money]