bizzycrocheting
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posted on August 15, 2004 06:44:29 AM new
Last night, I downloaded and installed some critical updates for microsoft. Well, since doing so, I can't get Vendio's webpage through my explorer. I can access it through AOL though. First it says it can't find the page and then it says some other error. What should I do to correct this? Do I need to unstall my explorer and reinstall it without those "critical updates"? Thanks, oh computer gurus!
Diane
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Twelvepole
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posted on August 15, 2004 07:06:02 AM new
can you see anyweb site? if not check your connections to the internet through IE
if so check you settings under tools> options
or better yet download mozilla and use that instead of IE
AIN'T LIFE GRAND... 
Re-Elect President Bush... the only true choice.
[ edited by Twelvepole on Aug 15, 2004 07:06 AM ]
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neglus
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posted on August 15, 2004 07:17:37 AM new
Diane - you'd better post this in the "vendio Services - Sales Manager" community section below. THe techs there should be able to help.
**********************************
Sig files are too much trouble!
http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards
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Twelvepole
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posted on August 15, 2004 07:37:54 AM new
LOL, sure neglus... so what questions would they ask that some here would not be able to help with?
AIN'T LIFE GRAND...
Re-Elect President Bush... the only true choice.
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bizzycrocheting
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posted on August 15, 2004 07:45:48 AM new
twelvepole -- I can access virtually all other webpages. I can get into ebay and others. I just cannot access vendio. It's weird. I did go into microsoft and checked their download page. It said to download some kind of patch because there is a problem with the high security pages. I did that and rebooted, but still cannot access vendio.
neglus -- That's the next stop. But first I wanted to see if there are others that can help me here first. I won't get my answer until tomorrow from the vendio techies, and hope to clear this up today.
Diane
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bizzycrocheting
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posted on August 15, 2004 08:12:42 AM new
An update: I went through my system and deleted out the updates, rebooted, but still cannot access vendio. I don't know what else to do!
Diane
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aintrichyet
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posted on August 15, 2004 08:27:23 AM new
biz; did you try thru netscape, opera, or mozilla yet?
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tomwiii
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posted on August 15, 2004 08:32:54 AM new
BIZ:
Try turning OFF the XP FIREWALL:
http://support.microsoft.com/default.aspx?scid=kb;en-us;875356
“Our enemies are innovative and resourceful, and so are we! They never stop thinking about new ways to harm our country and our people, and neither do we.” ~ GWBush White House 8/5/4
913
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bizzycrocheting
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posted on August 15, 2004 08:44:26 AM new
aintrichyet -- I don't have those other programs. I only have IE.
Tom -- I don't have windows XP. I have windows 98.
I did try overwriting IE 6. But the problem still exists. It is only with Vendio. I can access all other internet sites through my IE.
I have an idea. Is there a way that I can go in and "accept" vendio in through security or something?
Any other suggestions?
Diane
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aintrichyet
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posted on August 15, 2004 08:47:46 AM new
"First it says it can't find the page and then it says some other error. "
what is the 'other error'?
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bizzycrocheting
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posted on August 15, 2004 08:54:48 AM new
aintrich -- It's the page that you get when it tells you to "click here for internet options".
I've tried to access it again and again and now it won't even show any pages. It just looks for the site, says "done", but the msn splash page is still there.
Diane
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tomwiii
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posted on August 15, 2004 09:01:49 AM new
Did you check your SECURITY SETTINGS in IE:
http://www.microsoft.com/windows/ie/using/howto/security/settings.mspx
Make VENDIO a "TRUSTED SITE"
“Our enemies are innovative and resourceful, and so are we! They never stop thinking about new ways to harm our country and our people, and neither do we.” ~ GWBush White House 8/5/4
913
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bizzycrocheting
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posted on August 15, 2004 09:51:42 AM new
Tom -- I followed the directions and added vendio as a trusted site. But it still will not open! This is so aggravating!!!!
Any other suggestions?
Diane
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bizzycrocheting
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posted on August 15, 2004 09:52:28 AM new
This is the error message I got this time:
The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
--------------------------------------------------------------------------------
Please try the following:
Click the Refresh button, or try again later.
If you typed the page address in the Address bar, make sure that it is spelled correctly.
To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
If your Network Administrator has enabled it, Microsoft Windows can examine your network and automatically discover network connection settings.
If you would like Windows to try and discover them,
click Detect Network Settings
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.
Cannot find server or DNS Error
Internet Explorer
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aintrichyet
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posted on August 15, 2004 10:09:00 AM new
ok bizz ... i was wondering if it was a DNS error ... a lot of times if i hit that error, a call to my cable provider helped me get thru doing the settings correctly ... BUT, before you do that,... try this ...
i am FAR from being a computer expert at all, but a friend of ours who IS good with computers told me if i'm ever having ANY computer trouble, to first try the 'japanese fix' (that's what he called it) ...
that is, ... boot down and off and turn off the computer ... next, (and this is the important part) unplug EVERYTHING from the wall outlets .... (got that?... EVERYTHING) ....
Then, walk away from your computer for at least 6 minutes ...
then, go plug everything back in and wait at least one full minute ... then turn your computer on.
he gave us that advice about 6 months ago, and i am nothing short of AMAZED how the several times we've had a computer problem that i just couldn't fix, HIS 'method' worked! ...
I can't swear it will work for a dns error, 'cuz i haven't had one of those in a long time. But it's easy and it's worth a try ... good luck!
[ edited by aintrichyet on Aug 15, 2004 10:11 AM ]
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wgm
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posted on August 15, 2004 10:43:45 AM new
bizzy - this site may help you....
http://support.microsoft.com/newsgroups/?pr=newsgwin98&product=w98
It is a MS site, but there is no charge for tech support because it is peer-to-peer. It's really easy to navigate. I have XP, and the few times I have visited the site set up like this but for XP users, I got assistance really quick in a language I could understand...
__________________________________
"The more I want to get something done, the less I call it work." - Richard Bach
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neglus
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posted on August 15, 2004 12:28:01 PM new
Someone has posted a similar problem down in the Vendio Service thread - they say WEB TV and MSNtv users (including buyers attempting checkout) cannot access Vendio at all.
**********************************
Sig files are too much trouble!
http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards
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myoldtoy
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posted on August 15, 2004 12:41:35 PM new
BIZZ
i have just loaded 6 auctions thru salesmanager and the categories are taking forever to load, plus you cant "go back to previous page," without getting page not available...so slow, its timing out..
------------
i am running dsl and usually verry fast..took forever this afternoon..maybe, just maybe, this be your problem..you on dial up?
---------
myoldtoy
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bizzycrocheting
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posted on August 15, 2004 02:43:44 PM new
No, I'm not on dial-up and I'm not on web tv. I have dsl through bellsouth. It's interesting that this happened after I downloaded the patch.
Diane
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wgm
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posted on August 15, 2004 02:46:17 PM new
bizzy - the first time I went to the site I posted was when I experienced problems from downloading an unpdate also (it affected my scrolling). There is a list on the page which has recent problems, and some of them did pertain to problems after updating. If you can't find the answer anywhere else, maybe you can find it there...
__________________________________
"The more I want to get something done, the less I call it work." - Richard Bach
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bizzycrocheting
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posted on August 15, 2004 02:59:37 PM new
wgm -- Do you mean the list is in Vendio?
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wgm
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posted on August 15, 2004 03:02:52 PM new
no, the list of issues on the MS site I posted...
http://support.microsoft.com/newsgroups/?pr=newsgwin98&product=w98
There's another MS site I am trying now to find the link to - it's chatroom based, but also free - and the people there are "experts" with Windows. I will post it just as soon as I can find it...
__________________________________
"The more I want to get something done, the less I call it work." - Richard Bach
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Twelvepole
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posted on August 15, 2004 03:27:47 PM new
download and try another browser such as mozilla or netscape... if that works it is your IE settings... or if you just want to see, set your security at low and try vendio again...
clear your cookies and cache, check any spyware and firewalls you have installed and see if at one time you blocked vendio?
AIN'T LIFE GRAND...
Re-Elect President Bush... the only true choice.
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bizzycrocheting
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posted on August 15, 2004 03:36:06 PM new
Twelvepole -- I deleted out my cookies and temp files, but it still doesn't load vendio's page. I also tried putting the security settings to low and that didn't work. It has something to do with IE 6 or the patch I installed. Everything I have tried didn't work. I looked at the site that wgm recommended, but what they are suggesting involves working in DOS and I'm too afraid to try something that radical. I have the cd to reload windows 98. I believe IE is also on it if I'm not mistaken. Perhaps the best route would be to uninstall IE and then reinstall it from the cd. What do you think? I'm afraid to download any other browsers at this point. I'm not that computer saavy and I'm afraid to really screw up my computer.
Thanks so much to everybody who is trying so hard to help me with this perplexing problem.
Diane
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Twelvepole
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posted on August 15, 2004 03:52:15 PM new
if you can uninstall IE and reinstall it, you can easily download and install another browser, however if you are not comfortable, then yes, try IE 6 again...
I don't think the patch would just stop Vendio... this site is pretty benign compared to many others.
AIN'T LIFE GRAND...
Re-Elect President Bush... the only true choice.
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OhMsLucy
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posted on August 15, 2004 04:09:54 PM new
Hi all,
Diane, just so you know it's not only you, Niel has posted on the Vendio Services board. Also, I just heard from Roadsmith and she's having the same problems.
I've been typing auctions and uploading pictures all day today and haven't had any trouble getting to Vendio through IE.
Lucy
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bizzycrocheting
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posted on August 15, 2004 04:14:43 PM new
Twelvepole -- I have McAfee firewall and viruscan. If I were to download Mozilla or Netscape, how would this effect the firewall and viruscan, if at all? Also, I was reading up on firefox. Do you know anything about it?
Diane
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bizzycrocheting
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posted on August 15, 2004 04:23:25 PM new
Lucy -- It's weird. When I opened up ebay through IE, all of my auctions were messed up. For example, my pictures weren't there and the graffics were gone. I got so scared! Then I went to aol, opened up ebay, checked my auctions there and everything was fine. This makes absolutely no sense!
Diane
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OhMsLucy
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posted on August 15, 2004 04:34:10 PM new
Hi Diane,
I just checked out a handful of your auctions. Through IE. They look just fine. Pictures are there, templates are in place, fonts are good. All's well.
I have no idea what's going on. About the only thing I can suggest is a system restore, back to a day when everything was working.
Lucy
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Kevinatgrannys
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posted on August 15, 2004 04:58:48 PM new
I use SBC as my ISP and the other day they updated their operating system and everything went south. Lots of "This page can not be displayed" Went into IE and everything worked but... very slow. A couple of days later everything went back to normal. I don't know what happened but I think SBC fixed it. Could it be your ISP has done something to their operating system?? If that is the case, nothing that you do will make any difference. I also had a problem a couple of weeks ago where I had downloaded a translator program and didn't re set it and it kept trying to translate everything (Including HTML). Just a couple of thoughts.
Kevin
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