posted on September 10, 2004 08:27:12 AM new
It looks like Ebay has done away with allowing you to respond to the bidder directly when they click that "ask the seller a question" link. Used to be provided with the bidder's e-mail address, so that you could send an answer back directly if you wanted rather than have the questions and answers displayed on auction page. Now that option is gone. The return e-mail address is [email protected].
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.Personally, I'm not going to be responding to questions this way. When I go to respond I always get prompted for my password. No way I'm going to click on a link and give my password. It's just a matter of time before these e-mails get "spoofed", in fact, for all I know, this one that just came in may be a spoof.
posted on September 10, 2004 10:13:40 AM new
When you send or respond to the "Ask Seller a Question" function, you can check if you want to hide your e-mail.
posted on September 10, 2004 10:18:11 AM new
I had one yesterday & another this morning. Both came from eBay, but had the return email; address on them, so replied directly. As I seldom buy on ebay, its no big thing to me.
Life Is Too Short To Drink Bad Wine
[ edited by sanmar on Sep 11, 2004 03:53 PM ]
posted on September 10, 2004 10:18:54 AM new
I got caught out with this, not realizing that when the questioner asked for their email to be hidden, you don't get the question by email, it just stays on your "my eBay" page. I found a bunch of questions that I had not answered, so now I make sure I check every day.
posted on September 10, 2004 08:38:16 PM new
Quit clicking that stupid button. Use your e-mail's reply button. The buyers e-mail address is shown there and you can directly contact the person without having to go through ebay. This actually isn't new. They have been doing this since spring.
posted on September 11, 2004 04:59:40 AM new
yes when you click that stupid button,you have to sign in agin on ebay to reply-if you just hit your emails reply button like stone said, its alot easier
posted on September 11, 2004 09:09:14 AM new
As I said....in this case the return e-mail address was aw-confirm@ebay. There was no buyer's e-mail address.
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.I never click that stupid button and I never will.
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.Thank you Earthmum for the answer. Apparantly buyer's do have the option of blocking their e-mail address and that is what happened in the case of that e-mail. Since then I have received other's as normal, with buyer's e-mail address.
posted on September 12, 2004 09:47:22 AM new
You're stonecold wrong. I've been doing this for 7 years now and I know how to read e-mail. I've received hundreds of these e-mails since Ebay started with the "ask the seller" crap, and this is the only one that came in this way. All the others do show a bidder's e-mail address. Earthmum gave the right answer. In a case where the potential bidder asks you a question, they apparantly have the option to opt out of having their e-mail address shown, in which case aw-confirm@ebay is the only return e-mail.
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.From: [email protected]
Reply-To: [email protected]
