rarriffle
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posted on January 13, 2005 02:37:55 PM new
for the last few days i can't get any farther than the main screen on ebay. whenever i try to get into my ebay or do a search, the screen goes to white and just hangs. any ideas?
cookies are enabled.
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parklane64
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posted on January 13, 2005 02:59:45 PM new
Unplug your modem and wait a minute before you plug it back in?
You really haven't provided adequate information to allow proper analysis of your difficulties. What Operating System do you have? Do you utilize any Anti-Virus software? Have you made any recent changes to your hardware or software? Are you experiencing any other problems? Is it only happening with eBay? Is your computer gay? What steps have you already taken? Maybe your computer refuses to link to rip-off sites, who knows?
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rarriffle
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posted on January 13, 2005 03:39:46 PM new
more info....okay
using windows me
no problem with any other site, no changes to computer system, no anti virus software, i am logged on to ebay, see my login clearly. then stuck.
i have checked my set up since ebay is my homepage. everything looks fine to me. security is set to medium
i just thought maybe someone else might be having problems.
thank you for any replys.
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glassgrl
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posted on January 13, 2005 03:44:54 PM new
parklane - "is your computer gay"
ROFL
raff - have you you used Windows update lately?
And for anybody else that's reading this, I know on my XP Microsoft put out some updates yesterday.
"It is only with the heart one sees rightly,
what is essential is invisible to the eye."
Antoine de Saint Exupery
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estatesalestuff
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posted on January 13, 2005 04:59:17 PM new
glassgrl~!!! ... yes they prompted me to download those yesterday... there were 2 file programs ... 1 of them was a malware removal tool, ... the other was a security system update ..... while lucky ME was d/l'ing them, computer froze ... when i rebooted and went TO microsoft to check on my 'updates', it showed the malware remove tool successfully d/l'ed, the 'security' one had Status as "Failed" ... i looked around MS website like crazy trying to re-download the security update, and there is no way do that?! ..... what do you think ... )WWGD?) 
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glassgrl
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posted on January 13, 2005 05:05:05 PM new
estate: isn't that "WWggD"?
clear cookies - run spybot, window washer and reboot?
oh I'm sorry, not everybody has WW.
Once you run WW and spybot you have cleaned out every cookie in the U-ie.
Try Spybot and clean disk and reboot.
Meanwhile I'll look around.....
WWggD?
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glassgrl
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posted on January 13, 2005 05:10:10 PM new
estate: view installation history in WUdate.
You should be able to click on the one that "failed" and via add/remove on the control panel, remove the failed update according to Microsoft?
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estatesalestuff
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posted on January 13, 2005 05:17:43 PM new
estate: view installation history in WUdate.
You should be able to click on the one that "failed" and via add/remove on the control panel, remove the failed update according to Microsoft? >>
When i view Installation History, that's where it shows me that one file "failed" ...
I don't see it listed in Control Panel/add/remove....
by the way, inre the new "malicious software removal tool", showing that it was installed successfully, i went looking for it, to see if it is a program we need to 'click on' to make it work, or rather is it just in the background working on its own? ...... I can't find where it d/l'ed to either .... argh ... wwggd?
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glassgrl
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posted on January 13, 2005 05:33:44 PM new
ack! I can't even find mine in Add/remove - my eyes are crossed.
otoh I think it's working silently in the background.
there's always that XP roll back feature.
I know there's a lot of $temp folders in the windows file.....
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estatesalestuff
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posted on January 13, 2005 05:37:36 PM new
XP rollback feature? what is that?
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glassgrl
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posted on January 13, 2005 05:52:29 PM new
System restore.
Start/all programs/accessories/system tools/system restore.
I'm not sure if it will work with the MS updates but it's too late to think of anything else.
That's it - I'm through for the evening.
Save your other questions for tomorrow...
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estatesalestuff
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posted on January 13, 2005 06:02:05 PM new
lol ... thanks glassgrl ... this is getting pretty near past my bedtime too ... thanks ...
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