posted on June 17, 2005 08:52:30 AM new
I've been with PayPal since 1999 and for the longest time had a very nice PayPal account rep. About 6 months ago that account rep moved on and I got a new account rep. She too was very friendly.
Now once again (twice in 6 months) they loose another one and I get a new account rep.
This morning was the first I called him, had a very simple question about the email format of receipts. WOW, what a prim&proper guy with what sounded like a broom stick stuck up his but and his nose so high in the air most of us would need oxygen!
First he would NEVER address me by my first name, it was always Mr. XXX. I swear the guy didn't crack a smile during the entire conversation. Just made me fill like I was taking up his valuable time. Has anyone else had experience like this?
I've been with PayPal a long time, do over $250,000 through them a year. But after this way too professional guy I'm thinking of moving my account to another service. I don't know where to move to, any suggestions?
posted on June 17, 2005 10:00:50 AM new
most sellers dont really see a need to call a paypal rep,you can find most information on their site.
Or you can have your own merchant account,start with your bank.
But then most ebay bidders prefer to pay with Paypal rather than forking over their cc data to individual sellers.
Good luck.
-sig file -------
Eat grass,kick ass,never go belly up!
posted on June 17, 2005 10:12:14 AM new
Roadsmith; It depends on the volume of money you move throught PayPal if you get an Account Rep and the magical 1-888 phone number that actually contects with a human.
stopwhining; You're right most people don't. But at the volume I do there are times (4-5 times a year) where I do have a strange situation that needs their help or input. My PayPal account charges less than a merchant account. I had a merchant account at one time it was a major headache and the "hidden" charges are unbelieable. I just love their "Statement Fees", I use to get wacked $40.00/month just get get a freaking statement in the mail.
But I am looking for other quality sites like PayPal, I'm tired of running with all my eggs in one basket. Suggestions always welcome.
posted on June 17, 2005 10:18:20 AM new
I think my rep is Sid Hartha -- hangs out at the Quiki-Mart with his bil, Abu!
Last time I called,he told me to eliminate all desire...
"I'm going to spend a lot of time on Social Security. I enjoy it. I enjoy taking on the issue. I guess, it's the Mother in me."—Guess Who? Washington D.C., April 14, 2005
posted on June 17, 2005 11:39:17 AM newBut then most ebay bidders prefer to pay with Paypal rather than forking over their cc data to individual sellers.
I must disagree with this statement. I have a merchant account and 75% of the payments that I receive are via credit card through my account. I am finding that PayPal is getting less popular in the USA, but becoming more popular internationally where sellers do not have protection.
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Alive in 2005
posted on June 17, 2005 12:33:09 PM new
I have a merchant account as well,no ebay bidder ever ask if i have one,they just use paypal.
costco has a service as well,statement fee is like 9.99
amzn one click is yours for 15% cut
-sig file -------
Eat grass,kick ass,never go belly up!
I look forward to the day when my gripe is that someone was too formal and polite. Living here in New Jersey, it doesn't happen often to me
He's probably new, probably nervous, and probably hiding behind his formality... or maybe he's a psychopath who added your address to his book for a midnight visit. Could be either one
posted on June 17, 2005 01:58:02 PM new
Californians are the Nicest people in the World....120 bullets from LAPD to bring one guy down,,,,they are lousy shots. Road rage people are wunderful, they always give me the finger! I AM number 1. I always and wave back.....
posted on June 17, 2005 05:35:17 PM new
Google to Offer Payment Service
To Compete With eBay's PayPal
By KEVIN J. DELANEY and MYLENE MANGALINDAN
Staff Reporters of THE WALL STREET JOURNAL
June 17, 2005 7:54 p.m.
Google Inc. this year plans to offer an electronic-payment service that could help the Internet-search company diversify its revenue and may heighten competition with eBay Inc.'s PayPal unit, according to people familiar with the matter.
Exact details of the search company's planned service are not known. But the knowledgeable people say it could have similarities with PayPal, which allows consumers to pay for purchases on Web sites by funding electronic-payment accounts from their credit cards or checking accounts. Some consumers like PayPal for the security it offers, since it allows them to share their banking or credit-card numbers only with PayPal without having to divulge the information to merchants.
Spokespeople for Google and PayPal declined to comment.
For Google, Mountain View, Calif., a payment service could represent a significant expansion beyond online advertising, which generated 99% of its $3.2 billion in revenue last year. Online-payment providers typically generate revenue by taking a commission on each transaction.
Depending on the exact details, Google's move could potentially threaten eBay's successful PayPal service, which generated $233.1 million, or 23% of eBay's revenue in the first quarter. PayPal has been widely adopted by buyers and sellers on eBay's auction marketplace as a way to pay for purchases. Recently, eBay has been trying to expand PayPal's presence as a payment system for other Web sites. In the first quarter, 71% of PayPal's revenue came from eBay auctions, the company says.
"It could be a pretty big negative for eBay if it happens," says Safa Rashtchy, Internet analyst at Piper Jaffray. Mr. Rashtchy said he believes Google is also working on a classified-listing service, which also would compete with eBay, San Jose, Calif.
The moves would highlight the growing rivalry between the two Internet companies, even while eBay itself is a big buyer of Google's online ads. For example, many eBay sellers now also sell through their own Web sites, to which they attract shoppers by buying search-related ads on Google.
Google has offered a hint that it might set up an online-payment service. Its Web site says the company will eventually allow consumers to pay to view videos online. But Google to date has not provided any details of any payment-service plans. Google currently accepts credit-card payments for some services, including advertisements and customized research.
Rumors about a new Google payment service escalated following a panel discussion at a Piper Jaffray Internet conference on Thursday. At the conference, Scot Wingo, chief executive of ChannelAdvisor, a Morrisville, N.C. e-commerce consulting firm, said he believed the payment service would be launched soon. In an interview, Mr. Wingo said he based his statement on questions from retailers with which his company works. Mr. Wingo said the retailers have asked him whether ChannelAdvisor would support the service, which some believe goes by the code name Google Wallet.
During the discussion, Patrick Byrne, president of online retailer Overstock.com Inc., recalls saying, "Yes, this Google Wallet sounds like it might be great. But is all this public yet?" In an interview, Mr. Byrne says he has not had any "substantive discussions" with Google about a payment service.
Beyond a possible additional revenue stream, an electronic-payment service could give Google more insight into the effectiveness of its core advertising service. Google might be able to better track whether users who click on search-related advertisements make purchases from the advertiser.
posted on June 17, 2005 06:18:12 PM new
I am one of the unfortunate ones that does not have a paypal rep but when I called the normal paypal number a couple of months ago the phone was answered immediately by a very friendly women. She answered all my questions and then she saved me the time to transfer money from one account to the other she did it for me.
Roadsmith if you want your own you had better get busy and sell those match covers. BTW did you work out a deal or are you just consigning?
posted on June 17, 2005 07:36:42 PM new
Libra: I gave the guy $50 for the whole huge container of matchbook covers and am trying a few, all connected to 1920-1930 business in Long Beach CA, as a group. We'll see how they do. They are NOT in good condition but they're colorful. No bids yet, ends Sunday PM.
posted on June 18, 2005 11:26:07 AM newGo to this thread, regarding the possibility of Google coming soon with a online payment program like PayPal (FROM ABC NEWS - quote from Wallstreet Journal.)
[b]We all need to write Google & encourge them.[b/]
That or quit complaining about PayPal, the puppet of eBay
There are posts on this thread on where to directly e-mail Google and encourage them to open such a Payent Service. They are the only presence on the WWW, who I think is large enough, and powerful enough to compete with PayPal.
~"It does not matter what I think, it does not matter what you think. The only thing which matters is: What is the TRUTH!"~
~"It does not matter what I think, it does not matter what you think. The only thing which matters is: What is the TRUTH!"~
posted on June 18, 2005 11:29:10 AM new
Go to this thread, regarding the possibility of Google coming soon with a online payment program like PayPal (FROM ABC NEWS - quote from Wallstreet Journal.)
We all need to write Google & encourge them.
That or quit complaining about PayPal, the puppet of eBay.
There are posts on this thread on where to directly e-mail Google and encourage them to open such a Payent Service. They are the only presence on the WWW, who I think is large enough, and powerful enough to compete with PayPal.
~"It does not matter what I think, it does not matter what you think. The only thing which matters is: What is the TRUTH!"~
posted on June 18, 2005 12:15:26 PM new
Will google be any different than PayPal? I doubt it. There will still be chargebacks, they can still freeze accounts, there will still be buyers with phoney credit cards and they probably will still have their down time. I think it is a wait and see what service they provide other than PayPal but I see nothing different as they are only a money collector the same as paypal. The only difference they won't be associated to eBay. They probably will give excellent service to begin with but will they keep up with it? Is google getting to big to fast?
posted on June 20, 2005 10:47:49 AM new
Google doesn't need to do anything different from PayPal in order to get me to get an account. I just don't like having all eggs in one basket as we do with PayPal.
The mear fact you now have a choise will cause both companies to compeat and "earn" your business.
