posted on June 11, 2008 05:08:31 AM new
I started yesterday to add postage rates to my auctions. What a mess! Has any other Canadian seller who uses ebay.com done it yet? I have no problem with items going to the US and worldwide that are under the "small package rate", because it is a fixed price. My problem comes when trying to add shipping for Canada because the shipping is a different minimum amount for each province. I was on the phone for hours to eBay yesterday, and the best they could come up with was to put in the highest provincial amount, and then tell the buyer I will adjust it. That means that my individual balls or yarn have $12 shipping on them to Canada! I am sure there will be a rush to buy at that rate. I asked if I could miss out the Canadian amount, but that doesn't work.
Does anyone else from Canada have any ideas how we can do this? We only have until July, I was told that eventually eBay will close auctions without shipping rates shown.
I sell yarn by the skein, maybe up to 80 skiens on an auction. I would have to weigh and measure the package for each amount in order to be accurate, that is just not going to work for me.
posted on June 11, 2008 08:14:20 AM new
Amber I feel your pain. Ebay is trying to force one size fits all on their shipping and it just doesn't work in every case.
I'm not in Canada but I have the same problem with large items going from Florida to the west coast. Parcel post doesn't work as I have learned in the last week.
Someone posted here that they put in the shipping for their zone as their shipping, then said in the listing that if you live in a different zone to request shipping or something like that. I'm going to try that until ebay says I can't do it any longer - which I'm sure they will.
Does Canada have zoned shipping?
Thats exactly what I do. It works very good for me all these years.
The other day I sold a large collectible toy and I listed the shipping cost that is close to my zip code area. And in my listing I stated
Shipping will be adjusted either higher or lower depending on your zip code location. The cost of shipping listed is to zone 00000, So please do not pay until you receive the correct shipping to your zone.
This works all these years for me but you will need to remember when you list with a BIN do not check instant payment with paypal, because the buyer will have no choice but to pay right away and you don't want that to happen.
posted on June 11, 2008 08:33:52 AM new
tonimar1 - it must have been your post I read. Sounds great, but what do you do if they pay before you invoice them? Have you ever had a buyer who didn't understand why their shipping was higher?
posted on June 11, 2008 09:25:05 AM new
lady, this just happened to me because I had BIN and instant payment checked....lol
I contacted the buyer who paid right away and he said that he had no choice but to pay when he hit the BIN so I told him I would pack the item and send him the actual cost of shipping to his zip code and in this case he lives in CA and im in NY so he had to paid top shipping cost.
It was 4 day since the auction ended and he didn't pay the difference so I wrote him telling him I would return his payment on the 7th day because when you pay with paypal I have to ship within a certain amount of days. He contacted me with his paypal email so I could send him an invoice for additional shipping cost, and he said please do not return my money.
So guess I will wait for his payment a few more days. But this is rare that it happens this way. It was my error for putting instant payment.
posted on June 12, 2008 07:06:34 PM new
Amber, So sorry I have only just noticed this thread.
I do not quite know how I am going to handle it. My feeble efforts a while ago caused me a mighty mix-up.
Right now I have had enough of EBay and we are leaving town for a week. Leave on Saturday and will be back the following Saturday.
The funny thing is that we have sold more out of our Store in the past two days than in the past two weeks and now I have to put it on Vacation!
I will ponder the shipping problem and see what we can do
posted on June 13, 2008 03:32:31 AM new
I am with you otteropp, I am fed up with eBay. I have discovered that I not only have to put $12 postage on one ball of yarn (my cheapest rate to our furthest province), but if someone bids on 4 balls, the shipping shows at $48. eBay says that there is no other way to do it, I just have to re-adjust the shipping when someone bids. They really think someone is GOING to bid?
