posted on July 16, 2011 06:19:45 PM new
I recently signed up for Vendio, and was promised phone assistance in getting auctions and a store set up--which apparently isn't forthcoming.
I also understand that in addition to the phone assistant/chat assistance service they have, one can pay in order to have someone walk you through the initial setup steps--which I am happy to do, if someone will tell me how! I may have wrong information, but every time I contact Vendio regarding this, all I get is copy and paste directives to things I know about that aren't what I am looking for. Does anyone have a suggestion? In lieu of that being a solution to the problem, are there outside consultants who do this sort of stuff? I've wasted three weeks trying to get this damn system up and running, and I'm pretty good with computers!
I find myself stymied by one error message after another, and nowhere to turn to get them straightened out, answers aren't in the videos nor in the PDF's. I don't want to bag Vendio, since I know it will work fine, as soon as I get through the initial setup, but it is a temptation. Thanks in advance for any help you can offer!
Al
posted on July 16, 2011 06:25:21 PM new
Sorry I can't help, as I'm on the old system, but EVENTUALLY somebody from Vendio will notice your threads and reply.
Chris has helped many of us out. Don't know if he works week-ends.
posted on July 16, 2011 07:01:44 PM new
Al: Click on "community" above, then "Vendio services," etc., and ask your question there (just cut and paste it into that site). The moderators check that (I think) even more often than what we are posting at this site. Good luck! ~adele
