guerra
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posted on September 10, 2011 04:39:46 AM new
In the Sales Manager Pro 7.0 title characters continue with only 60 characters
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Onceoza
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posted on September 10, 2011 06:26:59 AM new
I am running 7.0 also. How do I download the latest version?
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guerra
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posted on September 10, 2011 08:18:47 AM new
I do not know if the Vendio already has a new version that supports 80 charcteres ...
I await the response from Vendio in this post
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NathanCS
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posted on September 10, 2011 11:46:40 AM new
Hello,
Please first download and install the most recent version of Sales Manager Pro. You may do so here:
http://wsacp.vendio.com/my/client/
Once the most recent version is installed, synchronize the program. Once the program is synchronized restart the program. You should then be able to create listings with 80 character titles in Sales Manager Pro. Please let us know should you continue to have trouble with this.
Regards,
Nathan
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roadsmith
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posted on September 10, 2011 12:24:38 PM new
Nathan: Dumb question here. How do we "synchronize"?
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NathanCS
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posted on September 10, 2011 12:28:50 PM new
Hello,
If you are using the Sales Manager Pro software (rather than your online account), you may synchronize by clicking the "Synchronize" button that is at the top left after opening the program.
Regards,
Nathan
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onceoza
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posted on September 10, 2011 03:51:56 PM new
Hi Nathan. I followed your instructions and still don't have the additional characters. I downloaded the latest version, syncronized, restarted, and it was the same as before.
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NathanCS
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posted on September 10, 2011 04:05:55 PM new
Hello,
Please confirm the version and build of Sales Manager Pro that you currently have on your computer. Also try rebooting your computer and see if that helps.
Regards,
Nathan
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onceoza
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posted on September 10, 2011 04:12:50 PM new
I just downloaded ver. 7.0.5, build 1428. I synced and restarted per the instructions.
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NathanCS
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posted on September 10, 2011 04:41:13 PM new
Hello,
Please let us know whether or not rebooting your computer made any difference.
Regards,
Nathan
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onceoza
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posted on September 11, 2011 06:28:19 AM new
Just rebooted but still no extra characters.
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NathanCS
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posted on September 11, 2011 12:20:00 PM new
Hello,
Do you have this problem no matter which type of eBay listing you select? (Auction, Fixed Price, and eBay Store.)
Regards,
Nathan
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onceoza
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posted on September 11, 2011 02:33:21 PM new
I only use auction style. When I tried a listing from Vendio.com, I had the extra space. When I used SMPRO, I had the usual number.
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NathanCS
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posted on September 11, 2011 05:48:45 PM new
Hello,
I understand that you only use the auction format. However, could you please let us know whether or not you have the same problem when selecting the fixed price and store formats?
Regards,
Nathan
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onceoza
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posted on September 11, 2011 06:16:38 PM new
Okay....tbe problem seems to be with inventory manager. That is where the character spaces are still limited. If I just start an auction from a batch, then the additional characters are there. I use inventory manager exclusively.
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ChristopherCS
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posted on September 12, 2011 09:23:30 AM new
Hello,
Thank you for bringing this to our attention. We have alerted the engineering staff so they can address the issue with the inventory manager. When more information is available we will post back to this thread.
Regards,
Chris
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