Home  >  Community  >  Vendio Partner Services  >  Vendio General Partner Services  >  PayPal -- How Sad


<< previous topic post new topic post reply next topic >>
 rdee
 
posted on October 6, 2000 04:17:40 PM new
I just finished removing the PP link from my end of auction notice form. I am about to go and figure out how to take off the automatic link on all my listings. I will have no mention whatsoever of accepting PP on my auctions or notices. With that completed then I have to finally make up my mind whether to pull the full plug on them. I am considering several routes. To allow PP payments only with prior approval and the buyers agreement to pay for upgrade to Priority Mail with Delivery Confirmation. With the bulk of my business being smaller items normally sent for under $1.00 postage, most people will not want to go for this. PP's requirement of having proof of postage is ridiculous, most people aren't going to pay the $3.55 charge this will incur.
Another problem is the fact that if I remain registered with Paypal, some buyers will pay me that way no matter what, just sending it out with no prior notice, leaving me stuck with p*ssing them off by returning their payment...not a good practice. Shoot they can do that anyway, even if I don't stay registered. Remember, PP encourages people to just send the money, saying all the recipient has to do is register to get their payment. SO PAYPAL, when someone sends me money after I cancel my registration with you, are you going to force me to reregister as a business to get a payment I didn't want sent by you anyway? I think what I have to do is put a big line in my listings and end of auction notices " NO PAYPAL ACCEPTED!"
What a shame, how sad, I loved Paypal, buyers loved it, but as a seller I cannot see taking the risks that PP is forcing on us. I would have paid the damned fees, even though I think the 25 cent deal is a crock. Can't they see that proof of mailing with online tracking is TOO expensive for a huge amount of online auctions? Besides I am reading too many horror stories here. I think my best bet is to can them and hope some other bright person comes up with a better payment system.
 
 outoftheblue
 
posted on October 8, 2000 01:31:41 AM new
For non-priority mail packages you must add an additional $.65 (delivery confirmation) or $1.80 for insurance with a tracking number. For small items people are not going to want to pay the extra postage. So being good sellers we are supposed to eat the extra shipping along with the PayPal charges.

 
 lindajean
 
posted on October 10, 2000 03:30:11 PM new
The new postage receipts show the exact zip codes items went to. The tracking slip just shows something was delivered to that zip code in most cases. What is the difference, and why is Paypal forcing confirmations that do not prove anything anyway?

I give up and I too hate it as I loved the service. However, as a large seller of small items, it just isn't worth the bother. The fees I could live with. The unprofessional manner in which we are treated after paying the fees is something else altogether. I too am adding a line on my auctions NO PAYPAL!

It is sad they forced even those of us that stood beside them through all the fee fiasco to finally bail!

 
 auctionee
 
posted on October 10, 2000 04:09:23 PM new
"The new postage receipts show the exact zip codes items went to. The tracking slip just shows something was delivered to that zip code in most cases. What is the difference"

The postage receipt is not "trackable online".

 
 paypaldamon
 
posted on October 10, 2000 05:23:42 PM new
Hi,

Zip codes provide the city only as to where it was shipped to and not a physical address. It is the reason why it could not be accepted as a proof of shipment in a dispute (it can also be modified).

 
 TheRedCircle
 
posted on October 10, 2000 05:40:34 PM new
We are talking simply about proof of shipment, correct? Otherwise Delivery Confirmation (a complete misnomer) is also just as useless. There are no signatures involved usually and all it tells a person is that it arrived in the correct zip code.
"Delivery" seems to be only "confirmed" at post offices with postmasters who are sticklers for regulations.

If a person doesn't get their item, and DC was used, does that mean any case against the seller is thrown out the window because he has a vague proof that something of some sort was shipped and was delivered to the proper zip code?

----
TRC




 
 BigBux
 
posted on October 10, 2000 05:52:25 PM new
In the real world, proof of shipment and proof of delivery and proof of delivery to the correct addressee are three different things. As I understand it, PP only requires proof of shipment. Is this right or wrong? And as I understand it, PP doesn't get involved unless the payment in dispute is $250.00 or more. Is this right or wrong? Delivery confirmation doesn't prove anything - only that the carrier delivered it to what he believes is the correct address. (Mistakes are made or the item is just left in a mailbox or on the door stoop.) Only the addressee's signature would be a "Proof of Delivery" that would stand up in a court of law. And the only ways to get this signature are insuring the parcel for more than $50.00, or certified mail, or registered mail, or a similar method if sent by UPS, RPS, FEDEX, BRINKS, PONY EXPRESS, etc. Personally, I don't think PP has settled on just what they want - but so far, what they want and what is available in the real world just might just be 2 different things.
 
 vargas
 
posted on October 10, 2000 07:00:54 PM new
Quote from Damon:
"Zip codes provide the city only as to where it was shipped to and not a physical address. It is the reason why it could not be accepted as a proof of shipment in a dispute (it can also be modified)."


Damon, the following is the ONLY information available online for delivery confirmation:

"Your item was delivered at 1:25 pm on October 6 in MISSION VIEJO CA 92691."

This is from a delivery confirmation number for a package I mailed recently. It could have been delivered to a dumpster in Mission Viejo for all I know! Heck, there's no guarantee the item will be scanned at its destination zip code.

There's no address verification available online with DC and I can write any darned thing on my half of the receipt that I wish. How is DC any better than the post office zip code receipt?

Oh yeah, it's trackable online.



 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2024  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!