posted on October 18, 2000 05:54:26 AM new
Several sellers have said they would want to see the whole buyer information (name, billing address, phone, etc.) when sent a payment via CC.
Consider this ... fraudster gets a CC number and uses it to open a PP account. Sends a small payment to an associate, and VOILA! they have the billing address and phone number with which they can open all kinds of accounts on the net and REALLY suck money out of the card.
Better to have a GO/NO GO on the shipping address match to keep this info private. (even better to have confirmation required by snail mail to the billing address)
posted on October 18, 2000 06:04:29 AM new"Consider this ... fraudster gets a CC number and uses it to open a PP account."
Yes I can see how that would work. One solution would be that PP check the address on opening an account matches the billing address. Don't they do that?
posted on October 18, 2000 06:16:25 AM new
BidPay is right on the mark in this respect. If the billing address and shipping address doesn't match, they tell the seller not to ship. The problem with PayPal is they refuse to give the billing address to the seller. A good way around this would be to require the buyer to provide the shipping address to PayPal along with the seller's email account. PayPal can verifiy that the addresses match and complete the payment transaction or not depending on the address match.
posted on October 18, 2000 07:36:06 AM new
PayPal's terms of service, in part from IV.3.(4.) Consumer Protection Policies. Seller Protection Guarantee,
"In the near future X.com will provide tools for sellers to determine if a buyer is Verified and whether the buyer's requested shipping address matches buyer's credit card billing address. When these tools are available and notice has been given, sellers will be required to ship the purchases of Unverified buyers to the buyer's credit card billing address in order to qualify for protection under the Seller Protection Guarantee. If the buyer is Verified, sellers will be able to ship to any address and qualify for protection under the Guarantee."
As PayPal is presently structured, sellers receiving funds from a PayPal account only have the buyers e-mail giving them "an" address to which the widget thingies are to be mailed; PayPal has knowledge of "the" address for buyers accounts but will not share that information with sellers because of its privacy policy.
It is therefore possible for PayPal to open a fraudulent account, have that fraudulent buyer cause the seller to mail his/her widget thingies to a third party address, and then learn that PayPal is charging back the cost of his/her widget thingies, and then leaving the seller with a loss on his/her widget thingies which are now long gone.
IMO, the scheme could well be successful because of PayPal's negligence in failing to match the account address provided to PayPal with the mailing address provided to the seller, confirming to the seller if they do and alerting the seller if they do not.
posted on October 18, 2000 09:15:06 AM new
This buyer address verification is something I and others have been asking for for months, concerned about this very thing.
Seems like a basic since most of the other services that process cc transactions do this. BidPay, Amazon Billpoint and I believe PayDirect all provide this.
posted on October 18, 2000 09:47:45 AM new
viaastra:
"This buyer address verification is something I and others have been asking for for months, concerned about this very thing."
PayPal seems to be unable or unwilling to implement the very security features it touts as "coming soon" in its own terms of service.
So that raises a few questions.
A seller has been ripped off by one of PayPal's fraudulent accountholders and been subjected to a PayPal chargeback.
Will PayPal provide the seller with the "address of record" of the buyer so that he/she can initiate their own investigation of the matter and, if warranted, initiate collection proceedings for monies owed? Or will PayPal refuse on the grounds of privacy for their fraudulent accountholders?
And, of course, just what are the benefits to accepting PayPal payments on their auctions?
posted on October 18, 2000 10:08:10 AM newSeveral sellers have said they would want to see the whole buyer information (name, billing address, phone, etc.) when sent a payment via CC.
No one expects this.
What we should demand is that seller sends an address (the address buyer requested shipment to) to PayPal. PayPal responds:
match
does not match
partial match
unknown
Seller can then base the shipment decision in part upon such data.
In short, the information made available via PayPal to any seller, scammer or not, would be minimal at best, and not particularly useful in advancing any fraud.
Note that the matching information provided by credit card companies is imprecise, and "match" does not always mean a full, literal match. "does not match" means what it says.
