paintpower
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posted on November 7, 2000 05:19:07 AM new
Well, they have won! There is no way I can draw my money or close my account. I've done what they asked but they want more. They absolutely refuse to send money to a PO Box. Now isn't it very strange that after all the money I've drawn from them in checks that they want to hassle over $45.00? If I were PayPal I'd just close the account and pay it up to get rid of me!!
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dimview
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posted on November 7, 2000 05:37:03 AM new
Could you not register your street address in order to close the account?
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paintpower
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posted on November 7, 2000 05:41:49 AM new
I don't get any mail to my street address so any checks sent there would be returned to PayPal as being undeliverable. I should do that just to cause them as much hassle as I have had. Register the street address, get a check sent there, and then make them spend all their time trying to find it when it doesn't get delivered!
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kidsfeet
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posted on November 7, 2000 06:27:55 AM new
Direct from their new, updated TOS:
"If the user is not Verified, P.O. Boxes will be excluded even if that address is a billing address. If a user would like a check withdrawal to an address not accepted as approved on the website, the user may email customer service and produce appropriate
documentation before a check will be sent to the requested address."
But then, WHY would we expect them to abide by their own TOS?
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curlectables
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posted on November 7, 2000 09:45:14 AM new
How about this. Find something useful at eBay being sold by a seller that still takes paypal. Bid and buy, using the money at your site to pay. Now at least you will have something in hand for your money!
My other suggestion would be to give them a bank to send the money to but I haven't given them my bank account out of fear (let us not pull punches here) so maybe I shouldn't be telling you to do it.
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abingdoncomputers
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posted on November 7, 2000 10:24:34 AM new
If there is another PayPal user that you trust, you can beam the money to them and then close the PayPal account. Then they can mail you a check or money order for the amount less any fees.
Edited for speeeling...
[ edited by abingdoncomputers on Nov 7, 2000 10:25 AM ]
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dimview
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posted on November 7, 2000 10:32:17 AM new
Two things. First, I've never heard of an address that the USPS will not deliver mail to. Second, the major bank which handles my company's checking account has no problem sending statements, checks, etc. to my company's P.O. Box. And here I thought PayPal piggybacked on "stringent" banking requirements.
So while they're being "restrictive" about your $45 (or whatever the amount is), I'm watching an unfolding fraud on Yahoo!Auctions with a verified seller who's defrauded bidders out of thousands of dollars.
Silly PayPal.
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paintpower
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posted on November 7, 2000 11:06:57 AM new
First let me clarify - the post office would deliver mail to my physical address if I go out and buy a mailbox, buy a mailbox post, have someone put it up for me and put my address on it (Geez - that would cost more than the money that WAS in PayPal)
I have handled the situation since PayPal was not about to do it. The piddling little amount that is left in there can draw their silly little interest!
They kept telling me I should have read the TOS - gosh - they change by the hour. Who can keep up with them?
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dimview
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posted on November 7, 2000 11:29:33 AM new
And another thing.
I find it odd that PayPal would be so insistent on mailing your check to a "registered" street address, but has no qualms about auction sellers mailing their merchandise to any address at all.
Clearly, PayPal is either unable or unwilling to provide confirmation to auction sellers that the address provided by the buyer when they send money matches their "registered" address.
Yeah, yeah, I know, these "concerns are being addressed". I think those "concerns" should have been sent along with a delivery confirmation because it looks like they ended up in the dead letter office.
Silly PayPal.
[ edited by dimview on Nov 7, 2000 11:30 AM ]
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viaastra
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posted on November 7, 2000 12:13:46 PM new
Dimview,
This apparently does not apply in PaintPower's case, but I used to live on a private road, one not maintained by the town I lived in. We could not get mail delivered there, PO Box only.
FWIW
Rick
http://www.viastra-enterprises.com
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uaru
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posted on November 7, 2000 12:40:48 PM new
Myself I'd never go for a snail mail payment when a direct deposit was offered. But that's not the point now... you want the money they won't send it to the PO Box. You might consider this route.
http://www.energyflow.com
You could purchase a Money Order with your PayPal funds and have them sent to your neighbor or friend. Or as someone else suggest you could just spend them on an auction probably the easiest method there, lots and lots of auctions accept PayPal. Maybe you'll buy something of mine.
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KateArtist
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posted on November 7, 2000 05:47:36 PM new
I do believe there is an entire town that does not allow home delivery. There currently is a big fuss about it, since some of the senior citizens are getting tired of walking to the post office.
Uaru, the person said her credit union didn't allow electronic transfer to non buisiness accounts.
If you don't have a credit card, then apparently Paypal will not let you have your money that they contracted originally to send you when you requested it.
I would think legally it is PayPal's obligation to get it to you according to the contract that you joined under. I would be surprised if they have a leg to stand on with these rules. I would have a lawyer send them a letter demanding your money and include a bill for the lawyer's fee.
Jeez, people - why do you just complain about these things. There is no reason to let PayPal walk all over you.
Do tell us though when you get through making them pay for it.
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jimndottie
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posted on November 7, 2000 08:00:48 PM new
Haven't posted here before, just a long time lurker. I wanted to put my 2 cents in regarding PO box delivery of mail though. Most small towns in the state of Oregon have no home delivery. Zip, zero, nada. We have lived in a couple and had to have PO box. Used to drive people crazy who just had to send something to the house. There are even some tiny towns in that state that don't have street names. Seriously. I know people who make up street addresses, the UPS driver knows who they are and just brings their packages to them. It's the only way some companies will accept their orders. Go figure.
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uaru
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posted on November 7, 2000 10:57:43 PM new
"Uaru, the person said her credit union didn't allow electronic transfer to non buisiness accounts."
Kate, it isn't a major ordeal to open an online bank account that would accept the electronic transfers and wouldn't cost a dime.
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KateArtist
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posted on November 8, 2000 12:15:51 AM new
Why should she have to? Why should anyone have to go to all that trouble to get around PayPal not holding up it's end of a basic business agreement.
The whole issue is inexcusable. I can't imagine why you think anyone should put up with being treated like that.
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paintpower
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posted on November 8, 2000 02:12:10 AM new
I do have a credit card associated with this PayPal account and have had for a long time. Problem is that it also gets sent to a PO Box. Maybe I should fax them a copy of my property tax bill! LOL. At least that would show them I do exist and yes, I do live on a piece of physical ground!! I am not holed up in my PO Box!!
I beamed the money back to the girl who paid me for the auctions and she's sending me a check. She was very understanding in doing this for me. I left 48 cents in my PayPal account, so it is still open if and when I ever want to try to use it again.
Tell me about these online banks - which is the best one? I signed up with the Citibank thingy, but they charge the sender of the money $2.00 to do that. Would probably be okay for larger purchases but a little excessive for small stuff.
I checked with one of our local banks and they have a small checking account with no fees, but you have to put in and maintain $100 in your account to do this. Maybe after Christmas if I can find a spare $100 I could open that just for PayPal. Don't really know if it is worth the bother though. Most people are sending me checks and money orders still.
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vargas
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posted on November 8, 2000 05:49:07 AM new
paintpower
You can find a list and ratings of online banks at Gomez.com
I use SFNB.com as a secondary checking acount and have been very happy with it.
Free checking with no minimum balance.
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coonr
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posted on November 8, 2000 07:27:03 AM new
This issue should resolve its self, when PayPal issues its debit card, and checks..... meanwhile a possibility I have seen listed for an online bank is usabankshare.com they have a minimum balance of $1.00
Open it, register it with PayPal and do EFT deposit to it.
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paintpower
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posted on November 8, 2000 07:35:44 AM new
I really think the PayPal debit card and checks will be nothing more than X.Com raising its ugly head again. I never could get an account with them either since all my addresses were PO Box. I faxed them and mailed them all sorts of things: credit card statement, driver's license, social security card and I never could sign up and get an account. I kept getting the error message that you couldn't sign up if your mail was sent to a PO Box.
I tried the usabankshare thingy and all I get is a page on the Network Solutions server that the site is under construction. I don't think I'd feel comfortable with an oline bank that is not tied to a brick and morter bank somewhere. Anyone can build a glitzy website nowdays, take all your little $100 minimum deposits and go to the Cayman Islands! I found a local bank that has no fees and no service charge but you have to open it with $100 and leave that $100 in there. If I get too many people crying about me no longer taking PayPal I may do that after Christmas holiday spending. So far not one person from my last batch of auctions has even asked to use PayPal!
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vargas
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posted on November 8, 2000 09:02:01 AM new
SFNB.com IS linked to a brick & mortar bank.
It's affiliated with Royal Bank of Canada and has two B&M branches --- one in Atlanta and one in Florida.
SFNB also was the first fully transactional internet bank and has been online since 1995.
It's also usually ranked #1 by Gomez Advisors.
Give it a look.
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uaru
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posted on November 8, 2000 12:32:31 PM new
"Why should she have to? Why should anyone have to go to all that trouble to get around PayPal not holding up it's end of a basic business agreement. The whole issue is inexcusable. I can't imagine why you think anyone should put up with being treated like that."
Kate,
Why should he do it? To get his $45 plus it would also be a means to accept another electronic payment method in the future, even BillPoint if he was so inclinded.
Be honest here, between that suggestion and your suggestion of contacting a lawyer which is going to be the least time consuming?
The day I contact a lawyer to recover $45 is the day I will have officially lost my mind. Contact a lawyer over $45?. Get real.
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avmom
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posted on November 8, 2000 12:35:35 PM new
Have you asked PayPal to wire the funds into your bank account? Or does that have to do with being verified with a street address?
avmom
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KateArtist
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posted on November 8, 2000 12:58:06 PM new
Your original comment seem to imply that the person (he? she? - sorry) should just get a electronic transfer and quit b*tching because paper checks are lame.
A lot of your comments come across that way - that complaining about a company not doing what they said they would is annoying and people should just get with the program and you think PayPal is just ducky because so far most people haven't had a problem with them yet.
If the person doesn't want to fight it, that's their choice - but I would far rather pay an attorney several hundred and squash a problem to all ebay sellers than meekly accept that PayPal will do whatever they want to with our funds because this is a new game and the laws haven't been cut yet and PayPal feels invincible.
My point is not that the person shouldn't do the most expedient thing, my point is the person should not have to even had this problem in the first place.
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dimview
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posted on November 8, 2000 01:38:08 PM new
PayPal won't send a check for the account balance? Then go to www.energyflow.com, pay a couple bucks and have a money order sent to a family member. You can't have one sent to yourself.
And then CLOSE the account.
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uaru
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posted on November 8, 2000 02:03:39 PM new
Kate, If the person doesn't want to fight it, that's their choice - but I would far rather pay an attorney several hundred and squash a problem to all ebay sellers than meekly accept that PayPal will do whatever they want to with our funds because this is a new game and the laws haven't been cut yet and PayPal feels invincible.
Well, several easier options have been given, open an account that can accept deposits, spend the money on auctions, purchase a money order from energyflow.com, all are easy to do.
Why don't you do the leg work and contact a lawyer and 'squash' the problem on his behalf? Help him on a legal resolustion. If you feel so strongly about the matter you should be able to justify your time spent on such a public service for all eBay sellers. Simply get him to supply you with his information and you carry on the crusade.
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vargas
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posted on November 8, 2000 05:27:37 PM new
Contact magazine_guy. He has the number of an attorney who's interested in filing a class action lawsuit against PayPal and it won't cost you anthing more than a phone call.
The more the merrier, I say!
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barrelracer
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posted on November 8, 2000 06:43:28 PM new
paintpower,
Isn't it possible, by leaving your account open, one of your buyers will deposit a payment in there? Is your account email the same as your ebay mail?
I have buyers "beam" money to paypal for me before they even contact me.
Then, since I don't belong to paypal, they have to beam it back.
I don't know exactly how paypal works, I am just wondering.
~Not barrelracer on ebay, don't pick on them!~
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KateArtist
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posted on November 8, 2000 06:54:13 PM new
Sorry Uaru, I don't make a habit of biting on an obvious come on. That I will validate for someone that PayPal ~is~ abusing them and not put them down when I do it does not make me responsible for fighting their battle.
I can say that I'm not doing what's easiest no matter what that encourages in the way of abusive business practices that cause problems for other folks and sitting out here on the boards sniping at those people who are passing along what's been going on and voicing their anger about it.
I'm curious why you are so supportive of PayPal that you come out and put down everyone that has a problem with them - even such extreme problems as this, where PayPal is essentially confiscating people's money by not even trying to come to reasonable terms with them and just not giving it back.
I don't call it helping people when you always offer suggestions with a dig added. I think you are hurting people when you invalidate their concerns.
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uaru
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posted on November 8, 2000 07:38:13 PM new
Kate "I'm curious why you are so supportive of PayPal that you come out and put down everyone that has a problem with them - even such extreme problems as this, where PayPal is essentially confiscating people's money by not even trying to come to reasonable terms with them and just not giving it back."
Kate,
I wasn't aware I was putting PaintPower down. I made a suggestion that he either purchase a money order via energyflow.com or sign up for an account that would accept directed deposits.
I still think your suggestion of contacting a lawyer over $45.00 is a bit ridiculous. In that regard yes... maybe I am laughing at your suggestion.
There have been several suggestions made, many of them reasonable, and quick. I'd honestly tell someone to drop the matter and walk away before contacting a lawyer over a $45.00 dispute. Maybe I have a higher regard on the value of someone's time.
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paintpower
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posted on November 9, 2000 05:17:58 AM new
I've gotten my PayPal account down to 48 cents and I've changed the email address for receipts to one that no one knows and one that I never use anywhere so no more money can go into it.
It can just sit there now as I don't really care. My money is out of there and no more can go into it. Maybe in 1,000 years that 48 cents will have accumulated a ton of interest! LOL
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