posted on November 15, 2000 08:59:25 PM new
OK so I cannot ever get verified - what are my limitations. Do I have certain limits on accepting money or transfering funds with a premier account that is not verified?
I'm paying for the service -- I have an on-line bank, I have good feedback on Ebay. X.com was not "brick and mortar" but they worked! Now what?
I really need help on this one because I don't want to have to go back to money orders and checks but you are leaving me no choice!
[ edited by lindajean on Nov 15, 2000 09:00 PM ]
posted on November 16, 2000 03:52:50 AM new
Lindajean,
Consider Yahoo's Paydirect. I'm having more buyers use it everyday now that I dumped Paypal. I'm very happy with it so far.
posted on November 16, 2000 09:11:39 AM new
Just a note, Paydirect allows buyers to charge back (despite their TOS which states they can't, a few paragraphs later it says charge backs will be charged to the seller). I emailed them and they confirmed that in the event of a charge back, the money will be taken back from the seller. The seller will NOT be given an opportunity to respond.
"Paydirect - it's fast, easy and free (just charge it back)"
It's only a matter of time before those lovely people who deadbeat on Yahoo with multiple IDs, stop deadbeating and just buy stuff with Paydirect and charge it back. Do you like giving stuff away?
Exchangeplace, Payplace and Moneyzap follow standard credit card rules. In a charge back, sellers are contacted and given the opportunity to show proof of shipment. If proof is provided, the charge back is denied.
It's time that Paydirect and other lazy services learned that it is the sellers who decide which service to accept and therefore the sellers are entitled to some protection.
posted on November 16, 2000 09:28:05 AM new"follow standard credit card rules. In a charge back, sellers are contacted and given the opportunity to show proof of shipment. If proof is provided, the charge back is denied."
yisgood,
I'm going to call you on this one. Where did you find information that ExchangePath, PayPlace and MoneyZap only requires proof of shipping?
I don't know about the first two, but MoneyZap as far as I know will simply obey the credit card issuer, that means proof of shipping wouldn't make a seller exempt from a charge back or the charge back fee which in MoneyZap's case is $10.00.
I don't believe the chargeback is a real issue with PayDirect but it seems to be a quest of yours warning people about that. Your either pulling information out of thin air on some other services, or you've found information that I can't find. Where are their terms making a seller exempt from charge backs on proof of shipping? Pretent I'm from Missouri show me.
posted on November 16, 2000 09:35:51 AM new
I emailed all the services and asked them how they handle charge backs. Paydirect took a few days to reply "Thank you for your suggestion." I responded that I hadn't made a suggestion, I asked a question. They then replied:
"In answer to your inquiry regarding reversal of Payments:
If a Payment is funded fraudulently, or the funding transaction is charged
back by the creditcard holder, the Payment would be reversed.
Notification of such a reversal would be sent to the recipient of the Payment in question."
Note that the seller does not get a chance to respond. Maybe it hasn't been a problem yet, but it's only a matter of time before the scammers learn about it. As a seller, I refuse to accept a payment method that could be yanked back months after it was made.
The other three services all responded that charge backs would be handled according to standard credit card rules. The seller would be contacted first and given the opportunity to present proof of delivery. They did not elaborate what this proof would consist of. As a seller who used to accept credit cards, I had three charge back attempts. All three were denied when I presented the merchant bank with proof of delivery. At least once this consisted of a print out from the UPS web site and at least one it was a print out of a USPS delivery confirmation.
Nothing guarantees that a seller will win and that a scammer will lose. But any service that automatically awards the buyer without even hearing the seller is a recipe for disaster. As a seller, I would be silly to accept it.
posted on November 16, 2000 10:06:26 AM new"The other three services all responded that charge backs would be handled according to standard credit card rules. The seller would be contacted first and given the opportunity to present proof of delivery. They did not elaborate what this proof would consist of. As a seller who used to accept credit cards, I had three charge back attempts. All three were denied when I presented the merchant bank with proof of delivery. At least once this consisted of a print out from the UPS web site and at least one it was a print out of a USPS delivery confirmation."
??? So they have no terms in there TOS on this position. I don't believe I'm going to accept email from a customer rep as the same as a TOU. I believe you'll find that proof of shipping and proof of delivery are very different things and if I dispute my credit card charges and the seller isn't able to provide proof of delivery then all bets are off.
You'll find that "standard credit card rules" will not give you an exemption from a chargeback on proof of shipping. I feel you aren't supplying the most accurate information on this subject.
posted on November 16, 2000 10:24:02 AM new
Kerrydaway:
I'm not really afraid of the chargebacks. My sales are mostly in craft supplies and the people who buy them are really great! I did hear that Paydirect takes up to 2 weeks to transfer your money and that was why I decided to not offer them. How is your turnaround going?
posted on November 16, 2000 11:36:11 AM new
Turnaround time for PayDirect depends on what method you use to withdraw funds. If you request an ACH transfer directly to your bank account, you can expect 1 - 2 weeks for it to show up. If you request a credit to a credit card or debit card, you can expect to see it in 1 - 2 days.
As far as Yisgood's post goes, I also am not much concerned about chargebacks...what concerns me is "reported" fraudulent use of a credit card...which is on the rise everywhere. Again, as it is with PayPal, I am not given the credit card number, card holders name or billing address, or anything else...yet PayDirect expects the seller to assume 100% of the loss any time a credit card transaction is reported as fraudulent and there is no way to even attempt to protect myself.
posted on November 16, 2000 02:24:43 PM newIf a Payment is funded fraudulently, or the funding transaction is charged back by the creditcard holder, the Payment would be reversed.
yisgood if the payment was funded by the fraudulent usage of a credit card, there's not much response possible.
Proof of shipment, delivery, or whatever are completely non-resposive.
In some contexts, having a signed imprinted charge form will protect you from the chargeback, in other contexts it won't, but noting else matters at all. The credit card company starts the process out by asking you for this slip. If you don't have it, you lose, and you can't move on to the next step where proof of delivery might matter.
We can note that the entire world of mail order works under the same rules you're displeased with.
posted on November 16, 2000 06:59:26 PM new
>If a Payment is funded fraudulently, or the funding transaction is charged back by the creditcard holder, the Payment would be reversed. <
>>yisgood if the payment was funded by the fraudulent usage of a credit card, there's not much response possible.
Proof of shipment, delivery, or whatever are completely non-resposive.
In some contexts, having a signed imprinted charge form will protect you from the chargeback, in other contexts it won't, but noting else matters at all. The credit card company starts the process out by asking you for this slip. If you don't have it, you lose, and you can't move on to the next step where proof of delivery might matter.
We can note that the entire world of mail order works under the same rules you're displeased with. <<
That's not quite true. When I accept a CC, I make the decision to accept it. I can do address verification. With PP, I make no decision. The money goes in my account whether I like it or not. If I keep it, they will freeze my account. If I return it, they will freeze my account and take the money from my bank account because I "laundered" it (this happened to someone. read it on my web page http://www.ygoodman.com/paypal.html)
With Paydirect and the others, I dont get the cardholder information, so I dont know if John Smith is ordering with Joe Jones' credit card.
But it is the second half of the sentence that has me steamed. With Paydirect, if the customer charges it back, I lose. Period. With any other service (except Paypal) I am given the chance to show proof of delivery. As I mentioned, I had three charge back attempts that all failed because I was able to show proof of delivery. And in all three cases, the order was placed via auction and there was no charge slip.
