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 gina50
 
posted on February 10, 2009 11:25:00 AM new
Hi,

Just to let you know in SMP the WBN "Post Sale Winning Bidder" Notifications aren't going out, at least not on my SMP. I sold 4 things, one of which the buyer has already received her purchase and it still hasn't gone out!
Everything else is working fine with payment received, etc notices working

Thanks so much,
Gina



 
 ChristopherCS
 
posted on February 10, 2009 11:48:44 AM new
Hello Gina,

With the eBay checkout redirect we automatically disable sending the WBN for the first 30 minutes after the listings close to give the buyer a chance to go through the redirected checkout process.

If the buyer does complete checkout in those first 30 minutes, then the WBN is never sent as its no longer needed. You can tell when this is the case as the #1 wont be checked but #2 will be in post sale.


Regards,
Chris
 
 gina50
 
posted on February 10, 2009 01:26:39 PM new
Oh ok, that's good! I didn't realize that, I was worried they would go out after buyer paid days ago, would be embarrassing!

Yep, buyers paid right away.

Thanks much for explaining it to me.

~Gina

 
 
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