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 grand100
 
posted on June 26, 2001 07:26:49 PM new
Hi all,

My account was just placed on restricted status again. This happened the day after my previous restriction was lifted after two months of faxing and re-faxing required documents. I had to send multiple faxes because they kept losing my faxes.

Two questions:

1. Why was my account placed on restricted status? Though I have linked bank accounts and credit cards, I have never actually sent or recieved money. I only have been reading through the website.

One theory is that I live and work in China, and perhaps that accessing the acccount from china "flags" my accouunt.

2. How can I avoid another two months of restricted status? Previously, I faxed and faxed and faxed...until finally they restored my account.

Any suggestions or comments?

Thanks,

Sam




 
 paypaldamon
 
posted on June 26, 2001 09:11:58 PM new
Hi grand100,

Can you please send me your account email address to [email protected]?


Thank you for your patience.

 
 grand100
 
posted on June 27, 2001 06:57:05 PM new
Thanks Damon! Problem solved. I am an american citizen living and working in China and accessing paypal from China. PayPal's fraud detection system flaggs any activity from a China IP address in a similar way that my credit card companies put a hold on my credit cards when I first moved to china and began using them here.

Thanks again Damon for your help. Problem solved in less than 24 hours.

Sam

 
 
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