posted on August 20, 2001 02:50:22 PM new
We are currently upgrading our Customer Service email system. All emails are being received, but you may experience a short delay of up to 48 hours in our response time. Thank you for your patience.
posted on August 20, 2001 07:08:21 PM new
Let me understand this correctly (I am trying to apply the same deductive reasoning I have to use to decipher your TOU and "protection" plan) you are upgrading your customer service so they will respond in 48 hours instead of several weeks? That's a major improvement.
posted on August 21, 2001 05:31:05 AM new
So who is minding the store? See my fine kettle of fish post about a problem I have with no resolution at present.
