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 aljaleelusyafi
 
posted on September 23, 2001 11:30:49 PM new
[email protected] - paypal email

Damon.. You said you were looking into my account on 10th September but I never received any email after that concerning my account status...

syafi

 
 paypaldamon
 
posted on September 24, 2001 10:53:01 AM new
Hi,

The information was forwarded off the same day. My apologies if you have not been contacted regarding this matter. I have just sent it off again.

 
 aljaleelusyafi
 
posted on September 24, 2001 07:05:44 PM new
Last may I receive reply email from paypal when i aked why my account was restricted and they say because of --see below --- BAD IP

Date: Fri, 25 May 2001 08:48:36 -0700
To: syafi salam <[email protected]>
Subject: Re: Webform Inquiry (KMM10887484C0KM)
From: "[email protected]" <[email protected]>
Reply-To: "[email protected]" <[email protected]>
X-Mailer: Kana 5.0
X-MNB-HELO: mail.paypal.com
X-MNB-MAIL-FROM: [email protected]
X-MNB-AUTH:
X-MNB-PEER-INFO: mail.paypal.com [208.48.119.4]


Dear Syafi,


Thank you for contacting PayPal.


Your PayPal account has been restricted. This restriction could have
occurred for any number of reasons including accessing your account from a
country we do not service.


You need to fax a copy of the following documents to 402-935-2094 for
verification of your account.


1. Copy of Drivers License.
2. Copy of most recent bank account statement.
3. Copy of most recent credit card statement.
4. Copy of utility bill from home address.
5. Copy of this email.


If you have questions concerning this restriction please contact the
Account Review Department at [email protected].


If you have any further questions, please feel free to contact us again.


Sincerely,
PayPal Account Review Department




Original Message Follows:
-------------------------


Form Message
email address: [email protected]
first name: syafi
last name: salam
account type: business
verification status: Verified
activity level: red
Date account opened: 08/31/00
country type: Domestic
customer type: website
red carpet user: no
restriction status: AUTO - Bad IP
message type: secure webform
dd menu item: Change My Name
customer message: I used my nick at auctions site syafi salam to sign up
last year
now my account is restricted and i am still receiving money from my buyers
with this account.
what do i have to do to make my account unrestricted back?
Do i need to change my name back ? I am on premier business account.
please help
syafi

--------------------------------------------

Today I receive email from paypal saying there has been unauthorizes credit card usage of the card that in is file on my account...

How can there bee an activity that is involving my credit card when i never paid anyone ? I only receive payment with the account...


 
 Coonr
 
posted on September 25, 2001 06:43:12 AM new
It sounds like, if you are innocent of anything, someone else is using your credit card. Have your requested any chargbacks or disputed any charge on that card? Reported it stolen? Have you contacted the issuerer and "checked" the status of the card?

 
 aljaleelusyafi
 
posted on September 27, 2001 08:36:20 PM new
the credit card was visa from my bank.. not a paypal card.. there has been no unauthorized transaction which took place with the card either.. they just gave 1 reason every time i receive reply from paypal support

 
 bburd51
 
posted on September 28, 2001 02:09:33 PM new
aljaleelusyafi,

Heard anything yet?

 
 
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