fishfry
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posted on July 31, 2003 08:01:04 AM new
Does anyone have the phone number for Yahoo auctions? We keep going around and around in circles over emails about a problem with an international bidder. (We send them an email, they reply with a form which makes no sense, we send them another email... this is getting old, and we need help!)
Thanks for any help...
Jennifer
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replaymedia
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posted on July 31, 2003 08:47:19 AM new
Although I hope someone here will correct me, I don't think there ARE any humans at Yahoo auctions.
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Replay Media
Games of all kinds!
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dautcom
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posted on July 31, 2003 02:57:15 PM new
Don't know if this will help. If not maybe they can give you the correct number
Yahoo! Inc.
701 First Avenue
Sunnyvale, California 94089
Phone (408) 349-3300
Fax (408) 349-3301
Office Hours 8:30 a.m. to 5:00 p.m. PST
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AuctionAce
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posted on July 31, 2003 04:16:23 PM new
Humans? The TV commercial shows a dolphin or porpoise and that may be the only non-human over at Yahooey.
-------------- sig file -----------Growing older is mandatory. Growing up is optional. .
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fishfry
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posted on August 1, 2003 04:50:21 AM new
We used that number (thank you!) but they're just as useless as nothing at all. 
That's what I get for comparing Yahoo's customer service to as good as ebay's, just last week! Of course, that's still not far off, because ebay isn't really much better - if we treated our customers like the auction sites treat us, there would be no auction sites left!
[ edited by fishfry on Aug 1, 2003 04:51 AM ]
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mdopazo
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posted on August 1, 2003 10:40:09 PM new
they both suck. no service whatsoever. it would be nice to see competion come along.
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AuctionAce
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posted on August 2, 2003 07:00:41 AM new
It so nice to get 300+ emails that say you're item didn't sell. No room from anything in mailbox after that barage. 
-------------- sig file -----------Growing older is mandatory. Growing up is optional. .
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blairwitch
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posted on August 2, 2003 11:30:55 AM new
How would you like to have thousands of them AA? Sellers on 3rd tier sites are used to it. Best bet is to stick with eBay.
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replaymedia
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posted on August 2, 2003 01:26:24 PM new
I had 8000+ just end. I* just my email program to send them all to the trash file (Depending on the wording of the message)
It's saved me a TON of time since that first end-of-auction mess 
And just to summarize my own experiences... This one was a real stinker. 8000+ listings, 33 sales, no telling yet on the deadbeats.
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Replay Media
Games of all kinds!
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AuctionAce
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posted on August 2, 2003 02:14:51 PM new
Can you do that with a Yahoo email address?
I had 14 sales out of 325+ auctions and 6 items have been paid for by either PD or PP already. One buyer has a dead email address yet he bought something a week ago on Yahoo Auctions?. Is there a place to report dead emails on Yahoo? There is almost zero research capability as even the ABOUT ME info always seem to have nothing.
-------------- sig file -----------Growing older is mandatory. Growing up is optional. .
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replaymedia
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posted on August 2, 2003 05:35:03 PM new
"Can you do that with a Yahoo email address? "
Sure - go to OPTIONS, then choose FILTERS. ADD a filter, then type the rule you want. Here's a few of my related filters:
filter #15
If...
Subject contains "Auction Closed:"
Then...
Move message to Trash folder
filter #12
If...
From contains "[email protected]"
Then...
Move message to Trash folder
filter #14
If...
From contains "[email protected]"
Then...
Move message to Trash folder
That's all there is to it. I don't need any of these emails, since my auction software handles all the notifications. I have lots of filters and folders. It's VERY flexible, and I've founbd it's also extremely reliable.
I don't use the virus-factory known as Outlook. I do everything through Yahoo mail. I paid for the large mailbox and it's worth every penny. I access mail at home, at work or when I'm elsewhere- no need to worry about downloading a virus by accident, either.
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Replay Media
Games of all kinds!
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AuctionAce
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posted on August 2, 2003 07:25:14 PM new
Thanks. I meant hotmail but it may be similar to Yahoo and I'll check it out.
I hate MS Outlook and it's virus weaknesses too. I posted that once in the Ebay forum and Kiara and a few others acted like I had called the Pope a hopeless sinner. How anal of them. One of the worst things on the internet is Outlook Express. Gates made the internet a very unsafe place with that piece of crap. It's nice to see an intelligent person that knows sheep from Shinola agree with me on that point.
-------------- sig file -----------Growing older is mandatory. Growing up is optional. .
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replaymedia
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posted on August 2, 2003 08:53:53 PM new
Oh yeah! Outlook is easy to use and free on every system. That's the ONLY plus Outlook has. Whoever came up with the bright idea to allow code inside an email to execute in Outlook should be in prison now.
Back in the old days, you couldn't get a virus unless you actually ran an infected program that you downloaded. It's not a matter of just "being careful" either. Just READING an infected email in Outlook is all it takes.
If you want to use a non web-based email program, take a look at Eudora. It does everything Outlook does without the dangers.
But I really like the "access it from anywhere" benefit of web mail through Yahoo in my case, or Hotmail in yours. Although I have *HEARD* (not used it myself) that Hotmail is less reliable.
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Replay Media
Games of all kinds!
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AuctionAce
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posted on August 2, 2003 09:17:23 PM new
Thanks, I set up a few filters for common emails on Hotmail just now and included the closed items on Yahoo Auctions.
I find hotmail very reliable but some people block it as they foolishly may believe in myths like 'most spam comes from hotmail'.
The hotmail mail gets slow once in a great while and I read in a hotwire article that that usually happens when hackers are mailing millions and tens of milions of spams at the same time and overwhelming their mail servers.
-------------- sig file -----------Growing older is mandatory. Growing up is optional. .
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replaymedia
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posted on August 2, 2003 10:35:01 PM new
You just made me think of another one. On Yahoo at least, you can set your "from" address to anything you want.
Even though my mail comes from my Yahoo account, the return address is [email protected]
Solves that problem easily!
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Replay Media
Games of all kinds!
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AuctionAce
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posted on August 3, 2003 07:52:11 AM new
Thanks. Hotmail mail has that option too. I set a signature file that has my web store link in it too. There are a lot of options and I bet most people do not even know about them.
-------------- sig file -----------Growing older is mandatory. Growing up is optional. .
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