posted on April 8, 2004 05:53:35 PM new
see how much troubles you have caused all these poor workers-first the americans,then the indian.
better judgment next time,choose your housesitter carefully.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on April 10, 2004 09:52:54 PM new
Oh, brother. So, I activated the new card when I got it on Thursday. Later I tried my online banking again, but it still wouldn't work and when I called them BoA said "it may take as long as 24 hours after the activation of the new card."
OK, so I tried again last night (Friday)--but it still wouldn't work. And when I called BoA the woman who answered said "oh no, it could take as long as 48 hours after the activation of the new card for online banking to work again." Really? That's not what they said yesterday but, OK, I'll wait.
I tried it again today--still no access to my online banking, so I called BoA again. The woman who answers this time transfers me to another woman. This woman asks me what my log-in ID is and I tell her. She says "no it's not." Yes, it is, I say, and repeat it. She says no, my log-on ID is my social security number. I tell her that my SSN has never been my log-on ID and that I have been using the same ID I started using online banking. She says my log-on ID has never been what I said it was (!) but that she can change it to be that if I want...
Whatever. I just want to get into my online banking at this point, so I said sure. Now,I've been online while I've been talking to her, on the Bank of America site, and I try to log in again. It still won't let me. THEN she says "oh, the ID you're trying to use is too short, it needs to be at least 2 characters longer."
How can that be? My ID is 8 characters long & the screen in front of me is stating the ID should be between 6 and 20 characters. "No," she said it's between 10 & 20." I tell her the screen right in front of me says between 6 & 20, but she insists that's not right and that I absolutely have to add 2 characters to my ID.
Oh, all right!!!! So I added another two characters. Voila. At last I'm able to get access. Then I have to go to work. I got home this evening, signed in, and clicked the Bill Pay tab...and nothing was there. A notice on the page invited me to sign up for online bill paying "for free." How generous of them.
$%#@!&^%#%$!!! Just got off the phone with BoA again. It seems the nimrod who "helped" me earlier today managed to turn off the bill paying segment on the account. The man I just spoke to said he can "see" the information but that it will take two business days to get it reactivated.
So now I wait for Tuesday, in the hopeful knowledge that this whole episode will be over then. Or will it...
I feel like I'm living in a Fellini film!!!
******
Censorship, like charity, should begin at home; but unlike charity, it should end there --Clare Booth Luce
