nightbird84
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posted on August 22, 2001 12:40:32 PM new
and btw, am no longer nightbird84 on ebay after over 3 years with that name due to this woman....
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purplehaze1967
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posted on August 22, 2001 12:56:35 PM new
nightbird84 said:
I thought paypal would be more service oriented, or at least willing to help.
Bwaaaa-ha-ha-ha-ha!!! PayPal is the least service oriented ".com" I have ever dealt with. Good luck...you'll need it!
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wbbell
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posted on August 22, 2001 01:05:58 PM new
As far as your local police or eBay safeharbor is concered, it might be harassment. As far as paypal is concerned, it's not. Damon can only operate within the realm of paypal, and one micropayment cannot be considered a problem.
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auctionee
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posted on August 22, 2001 02:59:07 PM new
Sounds to me like she just wanted to make sure she got her 2 cents worth in.
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loggia
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posted on August 22, 2001 03:18:47 PM new
It would not be difficult for PayPal to set up their system to let you "block" certain senders. eBay lets you block particular bidders; this would be roughly the equivalent.
I guess you should investigate BillPoint. eBay is not perfect, but they do make some innovations that customers asked for.
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paintpower
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posted on August 22, 2001 03:43:42 PM new
If you can find out what kind of account she has, why not send it right back to her? After all, she did send it to you *in error* and you are within your rights to refund payments that you receive in error. If she has a Premier or Business account, send it back to her in 2 one-cent payments.
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vargas
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posted on August 22, 2001 07:03:00 PM new
Good grief, you'd think PayPal would be grateful when people point out a potential problem with its system -- so it can be headed off with a simple fix before it becomes a real problem.
It's just this type of attitude that will keep PayPal from taking its services to the next level... into the true mainstream, where there's really big money to be made... and out of the limited worlds of online auctions and micropayments.
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dblumenfeld
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posted on August 22, 2001 07:16:58 PM new
Of course, if PayPal implemented the ability for sellers to accept or reject any payment on a case-by-case basis, none of this would be an issue...
- Dan
---------
This message has been modified from its original version. It has been formatted to fit your brain.
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chum
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posted on August 22, 2001 07:57:49 PM new
The main point is people like nightbird84 should NOT have to worry at all. What happens if this problem increases? I find it hard to believe deadbeats and troublemakers can cause sellers grief so easily. No FDIC insurance, and no protection. This is why I will never take paypal.
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Coonr
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posted on August 22, 2001 09:02:30 PM new
Nightbird84,
I did not mean to imply this person was not harassing you, or being a royal pain in the..... just that one payment of ANY amount (in its self) is not harassment. That after all is the only "facts" PayPal has.
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nightbird84
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posted on August 22, 2001 09:33:57 PM new
Coonr, I agree that paypal has nothing to go on but I guess I feel if I asked them to make sure one person can't send me money, based on my own experience and good reason why can't that request be granted, period? I mean I would not ask a good customer to not send me $$$. Just like on ebay you can block bidders, (and without permission or reason) I feel I should be able to on paypal so my account is not abused.
I guess I feel backed against a wall and it's a simple request to have someone not be able to send me paypal funds. I realize Damon and paypal has no info on what occured on ebay however again, it's not hard to do the request and it wouldn't hurt them, only protect me.
Just my thoughts. I also agree about paypal having no protection and that's sad. I think it should expand it's features and since it now charges fees why not have more seller options like blocking someone, accepting/denying all payments, whatever it takes. Seems only the buyer is protected.
Lauren
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uaru
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posted on August 22, 2001 10:43:29 PM new
I guess I feel backed against a wall and it's a simple request to have someone not be able to send me paypal funds. I realize Damon and paypal has no info on what occured on ebay however again, it's not hard to do the request and it wouldn't hurt them, only protect me.
Maybe it isn't a simple request. Maybe PayPal has only the option of closing the person's account in the event of harrassment.
Modifying software on a kneejerk isn't wise, in fact it is downright foolish. PayPal might add such a feature someday, but it isn't something any responsible online service would do overnight.
You may be 100% correct on the buyer being a problem child, but one 2 cent payment is hardly proof.
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sadie999
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posted on August 23, 2001 04:58:15 AM new
Okay, another solution or two, just because you just know this is going to be something someone does to a seller eventually.
PayPal institues into its system that no payment can be less than a dollar. Problem of harrassment fixed.
PayPal lets account holders choose a threshold - i.e. I don't want to accept anything under $10. This will never happen because PP would lose money since so many sellers stopped taking them for small priced items after the last reaming.
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bennybbb
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posted on August 23, 2001 09:11:20 AM new
"PayPal institues into its system that no payment can be less than a dollar. Problem of harrassment fixed."
Such a great idea and should be easy to program!!
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club1man
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posted on August 23, 2001 12:02:47 PM new
Lauren it's a simple thing paypal doesn't care as long as they get money. They don't care if 2 cents costs you 35 cents they get the money and that's it.
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paypaljoanne
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posted on August 24, 2001 03:37:36 PM new
Here is some information that may apply to this discussion.
There seems to be speculation that if someone sent you a thousand 1 cent payments then it would end up costing you over a hundred dollars in fees.
In reality, fees are deducted from the payment you receive, you are never charged more fees that the payment that you receive. So , if you are sent a 2 cent payment then you only pay 2 cents in fees and it is a wash, it works that way all the way up until the payment is greater that the fees.
I hope this clarifies some parts of this discussion.
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nightbird84
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posted on August 24, 2001 04:00:05 PM new
Joanne,
I didn't know that - so then why did someone figure out you could get charged $350 if someone sent you 1,000 1 cent payments?
lauren
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wbbell
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posted on August 24, 2001 06:02:42 PM new
Thanks for the response, paypaljoanne. It makes sense.
So then, nightbird84, why did we all get in such a tizzy about this 2 cent payment of yours when it ended up costing you nothing??
And btw, ppj - are you a helper of paypaldamon - or did we finally push him over the edge with all of our nonsense on this board!!?
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paypaldamon
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posted on August 24, 2001 06:24:09 PM new
Hi,
Joann is one of the few other employees on the boards that are allowed to post. She is a wonderful asset to the company.
The information she posted is correct and I apologize for not bringing it forward earlier. I had meant to post it yesterday, but got busy on several projects.
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club1man
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posted on August 24, 2001 07:00:05 PM new
Joann if your the new voice of paypal maybe you can talk your people into some sense. I have proved them wrong on so many occasions there to many to list. Now they have forced me to arbitration for $13,800.00 app and have forced me to counter claim for almost $300,000.00. In my mind they need to settle than spend other peoples money trying to make a point.Just how stupid can these young upstarts be.We the people would like to see paypal straighten out and do right by their customers then screwing them out of their hard earned money. 99% of us are legit and are tired of being taken advantage of.
[ edited by club1man on Aug 24, 2001 07:02 PM ]
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dblumenfeld
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posted on August 25, 2001 05:13:19 AM new
"In reality, fees are deducted from the payment you receive, you are never charged more fees that the payment that you receive. So , if you are sent a 2 cent payment then you only pay 2 cents in fees and it is a wash, it works that way all the way up until the payment is greater that the fees. "
Thanks for the info Joann! Perhaps this could be added to the Terms of Use or fee information page on PayPal's website?
- Dan
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katiyana
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posted on August 25, 2001 07:04:36 AM new
What you do is set up a personal account for yourself, and link the email address the crazy buyer is using to that personal account instead of your business account.. .then all those .02 payments (should they happen) will come through without fees, and you get her $.
Sorry you've gotten a bag egg - those are no fun, to be sure.
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