posted on March 2, 2002 03:38:59 PM new
After reading the posts I think it is an understatement to say you OVER REACTED. It seems you stepped off the cliff into a wild woman zone. I had to laugh when I read the "It's sooo unlike me" It appears it IS just like you. We all have our moments of anger, but you had more than that. You called him a "negative person" what where you? You were more than negative you were just down right nasty. I am sure if the tables were turned you would have problably gone running down the middle of the street screaming "how could someone be so mean and nasty to do this to me" You brought it on yourself.
I had a buyer recently that sent me an email before the payment even arrived asking for feedback. It was a form letter sent to me and others at the same time. Before I could even reply I got a 2nd and a 3rd. by the 4th one. I emailed them and told them. I had not even recieved payment yet and it is my policy to leave feedback once the transaction was complete and I knew they like the item and were happy. When the 5th one arrived I asked them if they had recieved the item yet and if they like it. the next day they emailed and said it had arrived that day and then loved it. (all this in the span of 8 days) I then told them I would be happy to exchange feedback. You know about the 5th email and I was ready not to leave feedback at all so I can see where he would be upset after 9 emails (even if you only asked once for feedback).
If you "wanted/needed" praise on your work to feed your ego then you need more help that any feedback could give you.
This is just how I see it. Oh by the way the word advice is ADVICE not ADVISE those are 2 different words. Just like paid is paid not payed. Oh that is a pet peeve of another color.
Sorry to be so winded. I do not post here much, but sometimes there is one I can not force myself not to answer.
posted on March 2, 2002 03:46:46 PM new
Gawd! I don't even believe this. But, on the off-chance that you could use a little advice on how to build up your feedback record (so you can use BIN, etc.), here's what I'd do: buy some low cost items and pay immediately. Recipes are good because they cost only a dollar or two, are emailed (so no shipping) and the sellers often leave FB right away.
Once you reach your 10 or 20 or whatever, then just concentrate on things that make you money. Forget the feedback system altogether. You may not have the temperament for it. LOL! Or, focus on creating your art and get someone else to sell it for you. Or, do whatever else you can to dissipate all this negativity (no pun intended). Life's too short.
Edited 'cuz I can't spell.
[ edited by mypostingid on Mar 2, 2002 03:51 PM ]
posted on March 2, 2002 07:55:21 PM new
Overreacting....????YOU THINK?
Just watch out that he does have you suspended for sending him those emails,
Because safeharbour will take care of you
What to do in the future?
Change your ID,
Cause he just might email all of your potentional buyers and forward them your friendly emails....
posted on March 2, 2002 11:26:08 PM new
REAMOND's question is still begging to be answered! ROFL!!!
My feedback has increased considerably since I started doing two things:
1. When I ship the item, I e-mail the buyer to inform him and ask that he let me know of it's safe arrival.
2. Also, when I ship the item, my packing slip thanks buyer for his business and ask that he e-mail me of the item's safe arrival. I also mention that I've left +feedback for him and would appreciate his doing the same for me if he's happy with the item.
All this is on a half sheet of paper, form letter, in which I fill in the item title and number, and then sign it (always in blue ink!).
Still, there are some who just don't leave feedback, but now I don't sweat it the way I did before. I used to take it personally; now I wish they'd leave it but I do move on!
posted on March 3, 2002 01:35:52 AM new
DivaTs-I have a suggestion for you. Next time you feel that way sit down and write it in an email to yourself so that you can get it off your chest. I know feedback is important to people in a different way. I never look at feedback because I like to give everyone a chance. When I do look at feedback, as I am doing now with one of my buyers is to see if he is paying other sellers and forgetting me. Well, he is forgetting other sellers also. 2 more negatives and he will be out. Mine will be one.
posted on March 3, 2002 04:06:05 AM new
I posted this comment on another topic-but I should have posted here-I bought an article from someone using paypal-he posted postive feedback for me-then the next day he sent me a "reminder" to post feedback-not once,but twice,which I thought was quite tacky-the problem is I havent even got the article yet!! the guy has over a 300 feedback-I didnt think people were that desperate for a
feedback rating-I mean does anyone ever really read these??-
posted on March 3, 2002 07:08:26 AM new
Diva, you deserved the NEG feedback in my option. You kept emailing over and over again bagging for feedback and you recieved it.
I sell over $300,000 worth a year on eBay. I no longer leave feedback either. And what gets under my skin are buyers who think feedback is requirment.
LOOK AT THE USERAGREEMENT PEOPLE No where in the useragreement does it state feedback is required.
This feedback think is like a "grade school" game for somepeople.
posted on March 3, 2002 07:29:19 AM new
I bought a golf club (driver) off of ebay last year. It was a "generic" picture that he took off the web site of the manufacturer and when it arrived it was an offset shaft (used for someone who hooks the ball - my husband does not hook so he didn't want it). I emailed the seller twice asking what I should do and that it wasn't advertised as an offset shaft (he should have known better because all of his auctions were golf clubs). Never heard back from him. After a month he emailed me asking for feedback. I ignored the email (by then we had sold it to one of my husbands friends for a profit). He emailed again asking for feedback. I finally emailed him back asking him to stop emailing me and if he wanted feedback so bad it was going to be a negative for not addressing my problem. Never heard from him again. (I probably should have neg'd him for misrepresentation, but I didn't want a retalitory neg). I would never bug someone for feedback, but I can see how it would be tempting when your first starting out.
posted on March 3, 2002 08:19:30 AM new
To DivaTs:
Here on Planet Earth, everyone is ultimately responsible for their own actions, no exceptions. Many parents don't teach their children this simple truth. Kids are often confused. They see a news report of how someone spilled burning coffee on themselves in a restaurant and then collected millions of dollars for "someone else's negligence." These events seem to say "Look What You Made Me Do" and "It Wasn't My Fault" are the accepted norms.
They are not.
When you're an independent merchant, the buck stops at your own desk. No one is going to pay you to whine if things don't go your way. Customers have no idea of the work you perform, and never will. Ultimately, it makes no difference what YOU want -- you exist to serve your customers and use every power at your disposal to insure their satisfaction. But, if problems do arise, you have the power of decision and the authority to back it up. Your terms are stated, and there is normally little room for argument if you stated them clearly. You have many recourses as a merchant, all of them uncluttered and having nothing whatever to do with how you happen to "feel" about anything.
Your emotions are irrelevant. Like it or not, you own ego takes a back seat to those of your customers. Get used to it.
To those sellers who conduct themselves calmly and professionally with integrity in their hearts, I say bravo! To those sellers who regularly blame others for the results of their own actions (or lack of them), and/or who allow their emotions to run their businesses for them, I'd respectfully suggest you review your career choice.
posted on March 3, 2002 09:29:12 AM new
I want to thank everyone that put their 2 cents in... it's really been worth much more to me than that.
I have emailed my buyer, and apologized profusely to him. I hadn't even bothered to look at it from his point of view... I just couldn't see it before. Now it's become as clear as day to me. I know some of you will attack me now for being so stupid/selfish to have NOT seen it before... but I'm being honest. I will consider FB an extra bonus from now on, and just continue to leave it for my buyers as they pay... or if the situation arises, don't.
To those of you who trashed me. That's fair, I deserved it after my behavior. At least I was brave enough to lay it all out on the table to get an honest response.
To those of you who actually had some advice, I truly appreciate it, and have taken it to heart.
