posted on September 5, 2000 08:53:16 AM new
Since paypal has put into place a new verification process it is harder for anyone to be scammed.
If we get scammed it's our own fault! Why you may ask..... Well I'll tell you.....
If as sellers and buyers we don't sell or buy from folks that aren't verified than we won't be scammed.
I no longer buy from sellers that are not verified thru at least one of these services, i.e. paypal, xcom, and/or billpoint. If a seller will only accept checks of money orders I won't bid.
I write the seller before I bid if it doesn't state it in their ads if they accept any of these services. If they do I go check and see if they are verified. I had a power seller who had several items I would have liked to bid on so I wrote him and told him and he responded I was the 5th person in 2 weeks make the same comments. He went and got verified at paypal. I had another business in Hawaii that was not verified and the seller was rude and told me his 86 feedback should be good enough for me and I told him it wasn't and that I was not sending him a check or money order and if he wanted to neg me for it I could care less. He conceded and is now verified. A couple weeks later he sent me an email and apologized and thanked me for enlightening him seems he is getting about a 35% increase in business with folks wanting to use paypal.
So before you bid check and see if sellers are verified and make sure you are too than no one will lose out.
posted on September 12, 2000 11:11:16 AM new
I do not use PayPal - for several reasons:
1. all of the questionable problems relating to business accounts being accessed by too many other groups.
2. I already have credit card service with my own business so do not need more overhead.
3. glitches and bugs to still be worked out with that system
4.time and energy constraints of one more sytem to be worked with as well as existing ones I am using.How many steps can anyone person deal with in one day! LOL!
You get the idea basically...
Your logic is seriously flawed -- many people have many legitmate reasons for not using all credit options out there -- such as Discover and American Express charge back the seller higher rates than MC or VISA -- using one company and not another does make any one guilty of fraud -- it means only they are not interested in keeping track of twentyfive different payment options and service providers, etc. Granted there are many fraudulent people dealing -- but there are also many honest ones -- be realsitic enough to not lump us all together or you will be sure to be scammed at some point! Protect yourself a little better than that!
posted on September 19, 2000 12:35:22 PM new
Just because a person isn't verified with PayPal doesn't mean they're going to scam you.
I'm a small-scale seller. I sell stuff of my own that I no longer want or don't use anymore. In order to be verified, I'd have to be willing to give PayPal my personal bank account number. This is information that I do not give out as a matter of course. I'm certainly not going to give it to PayPal.
My lack of "verified" status doesn't make me any more or less likely to scam someone than someone with it.
posted on September 19, 2000 01:03:04 PM new
>>My lack of "verified" status doesn't make me any more or less likely to scam someone than someone with it. <<
But your unverified status means that a buyer has no protection. And if YOU are paid with a paypal account that was "stolen," YOU have no protection.
An uninsured driver doesnt necessarilly get into more accidents than an insured driver. But I sure hope that if there is an accident, the other guy is insured.
posted on September 19, 2000 08:04:18 PM new
Maybe so, but until they come up with a means of verifying members that does not include giving them my personal bank account info, I'll remain unverified.
As my items rarely sell for more than $10, it's a risk I'm willing to take.
posted on October 2, 2000 07:17:05 PM new
I don't use Pay Pal, or any other sevice because it's just another complication, and I have learned that no matter how much businesses say they keep your private information secure, it always seems to leak out, and then the soliciting begins.
Before I send money to a seller I will ask some questions about them, and I usually get answers that make me comfortable with the seller, but occasionally I get a bad feeling about the seller. If that happens I just tell them how I feel. A reliable seller will quickly provide some references. I have not been cheated yet.
[ edited by ronmerle on Oct 2, 2000 07:19 PM ]
[ edited by ronmerle on Oct 2, 2000 07:31 PM ]
posted on October 9, 2000 10:22:26 AM new
Sent to Paypal on October 3, 2000:
(to Paypal) I cannot stand your methods of doing business. This subterfuge that you have used (and outright lying) are things that humankind should have left behind. Your greed and dishonesty should leave you poor and homeless.
I hope everyone gets the message and leaves your company until you see the truth and start behaving. For my part in this I will try to educate everyone regarding your methods. I will not lie, nor will I embellish the truth to suit my needs. However, I do know how to write and to use the computer quite well and will use these skills in all of my emails (the signature tool works well for this) to educate everyone I email. You have brought this on yourselves. I hope you reap what you sow.
From the desk of Thomas P. McKeon, President/CEO, Sitelayout, Inc.Additional information as requested from an email acquaintance of mine:
Regarding Paypal deception, lies and greed
(email originally sent on October 5, 2000)
They have been advertising "always free" and have held to their promises until they have enough people suckered in to use them.
Now they are using strong-hand tactics to get people that already have been using them (since it is "always free" (yeah, right!)) to register (actually have a bank account and pay $12/mo. and credit card fees) with them. These tactics include an ominous warning to buyers that the paypal seller is "UNVERIFIED" in red bold type.
Paypal states to the buyer that they are not protected by using a credit card to pay an "UNVERIFIED" account. This is an outright lie. People don't give up their credit card protection rights. I have had several buyers that were "scared" to pay me thinking that somehow I was a risk because of this tactic. I can forward the email I had to send to that person to assuage their fears.
Also, on the introduction screen at one point, users were given only two choices...either become a "business account" (i.e., pay them a lot) or state that you are not a seller. This leaves out the selection for sellers that don't wish to pay Paypal (since it was supposed to be "ALWAYS FREE". Many people are not aware of all of this and Paypal is counting on the lack of knowledge to keep people from seeing the truth of what they are doing.
I was a strong supporter of them before and they have backhanded their initial supporters with their current behavior.
I am including detailed information on all of my outgoing mail to shine the spotlight on the lies, deception and greed of Paypal. This is my way of helping people "see the light". I hope there is a mass exodus of people from Paypal until they start behaving in an appropriate and honest manner.
posted on October 9, 2000 10:22:34 AM new
Sent to Paypal on October 3, 2000:
(to Paypal) I cannot stand your methods of doing business. This subterfuge that you have used (and outright lying) are things that humankind should have left behind. Your greed and dishonesty should leave you poor and homeless.
I hope everyone gets the message and leaves your company until you see the truth and start behaving. For my part in this I will try to educate everyone regarding your methods. I will not lie, nor will I embellish the truth to suit my needs. However, I do know how to write and to use the computer quite well and will use these skills in all of my emails (the signature tool works well for this) to educate everyone I email. You have brought this on yourselves. I hope you reap what you sow.
From the desk of Thomas P. McKeon, President/CEO, Sitelayout, Inc.Additional information as requested from an email acquaintance of mine:
Regarding Paypal deception, lies and greed
(email originally sent on October 5, 2000)
They have been advertising "always free" and have held to their promises until they have enough people suckered in to use them.
Now they are using strong-hand tactics to get people that already have been using them (since it is "always free" (yeah, right!)) to register (actually have a bank account and pay $12/mo. and credit card fees) with them. These tactics include an ominous warning to buyers that the paypal seller is "UNVERIFIED" in red bold type.
Paypal states to the buyer that they are not protected by using a credit card to pay an "UNVERIFIED" account. This is an outright lie. People don't give up their credit card protection rights. I have had several buyers that were "scared" to pay me thinking that somehow I was a risk because of this tactic. I can forward the email I had to send to that person to assuage their fears.
Also, on the introduction screen at one point, users were given only two choices...either become a "business account" (i.e., pay them a lot) or state that you are not a seller. This leaves out the selection for sellers that don't wish to pay Paypal (since it was supposed to be "ALWAYS FREE". Many people are not aware of all of this and Paypal is counting on the lack of knowledge to keep people from seeing the truth of what they are doing.
I was a strong supporter of them before and they have backhanded their initial supporters with their current behavior.
I am including detailed information on all of my outgoing mail to shine the spotlight on the lies, deception and greed of Paypal. This is my way of helping people "see the light". I hope there is a mass exodus of people from Paypal until they start behaving in an appropriate and honest manner.
posted on October 10, 2000 07:40:37 PM new
I have been selling old and rare books by mail for 20 years. I have only been on ebay for about a year, so am no expert.
Now I am getting rid of 20 years of ephermera, maps, old paper that I've accumulated here and there. I don't accept credit cards or paypal for one simple reason.
I actually still enjoy getting checks & money orders in the U.S. Mail. A simple pleasure to be sure.
I also don't pay by credit card, most always a money order or checks to those who know me.
I gladly furnish references to anyone who asks. I built a customer base of University Libraries, Archives,& nationally prominent dealers and collectors by doing business this old fashioned way.
If someone doesn't want to do business with me because I am not "verified", who needs them. My customer base and business reputation are extremely valuable. My privacy is also important. I sure don't see any need to provide bank account numbers to the paypals of the world.
posted on October 11, 2000 07:53:50 AM new
Paypal user are like missionaries--all they do is preach the company line and tell you how great it is. I for one do not and will not accept Paypal. I will not succunb to the pressure (and it is great). I sell an average of 40 items a day as a professional dealer. Most of my items are under $10.00 and the fee that Paypal charges to dealers is unacceptable.
My feedback is over 3,000, nobody will force you to bid on my auctions. My policy is checks, money orders and Bidbay.com (they charge the customer $5.00). You will surprised how many people are willing to pay Bidpay $5.00 for the convenience of using their credit card. I do not have to send out any special notifications, and Bidpay will send me a money order. I do not have to give out any banking info. This is definitely the way to go, especially for overseas buyers (it is cheaper for them then an international money order)....Paypal and Billpoint are rip-offs.
Long live Bidpay.....
posted on October 24, 2000 07:17:33 PM new
It is currently VERY easy to create a paypal account in a phony name. Sombody used my wife's credit card on paypal and credited themselves the money and paypal has been slower than a snail in cooperating and responding.
posted on November 6, 2000 11:04:10 PM new
I have just finished up reading all this talk about PayPal....and you have managed to scare the daylights out of me! I am a small seller, cleaning house, but I am signed up with PayPal. I did it mainly to pay for items I purchased, but I am accepting payments now also. I am also "Unverified" as my husband wouldn't let me give them our checking account number. Now, it sounds like that is smart. But then someone else says it is unsafe not to be verified and no one will buy from me. If I drop PayPal no one will trust me, therefore, not buy from me. Is the solution to get out of E-Bay as fast as I can???? And I have been having so much fun!
posted on November 8, 2000 02:42:44 AM new
Since my bank account/routing numbers are printed on all my checks I didn't feel that I was divulging any secrets or compromising my privacy by giving this info to PayPal so I could be verified.
I feel safer sending/receiving $ with PayPal. Better than sending my own credit card # & more convenient than checks or MOs!
posted on November 8, 2000 07:12:58 AM new
If you do some serious reading of the people contributing information, there are people talking legal action towards PayPal. That type of feeling does not come unless there have been problems with PayPal, because the concept of PayPal is great for auction buyers and sellers.
People are warning not to give them your account numbers. Sign papers at your bank to keep them from accessing your account as they can put a freeze on it. THAT is why my husband wouldn't let me give out our account number and I remain unverified. It is giving PayPal power to access our account...and there goes our house payment!! My little sales and purchases are not worth the risk it appears there may be. If we don't take the information seriously, we certainly can't be on here later complaining about what they have done to our accounts, right?
I also know from experience, PayPal does not respond to E-Mails!!!
posted on November 8, 2000 07:13:26 AM new
If you do some serious reading of the people contributing information, there are people talking legal action towards PayPal. That type of feeling does not come unless there have been problems with PayPal, because the concept of PayPal is great for auction buyers and sellers.
People are warning not to give them your account numbers. Sign papers at your bank to keep them from accessing your account as they can put a freeze on it. THAT is why my husband wouldn't let me give out our account number and I remain unverified. It is giving PayPal power to access our account...and there goes our house payment!! My little sales and purchases are not worth the risk it appears there may be. If we don't take the information seriously, we certainly can't be on here later complaining about what they have done to our accounts, right?
I also know from experience, PayPal does not respond to E-Mails!!!
posted on November 8, 2000 08:26:12 AM new
wailua: Yes, the account information on a check doesnt allow anyone access to your bank account. However once you allow Paypal to make a deposit into your account, you also allow them to make withdrawals. Paypal has reversed deposits made even months before. So anytime you accept a paypal deposit, you will have 4 or 5 months of worrying if it will be taken back. As a seller, that doesnt make me feel vey secure. I was thinking of putting in my auctions "If you pay via a credit card charge through Paypal, I will hold your payment for 5 months before shipping, since Paypal has been known to take payments back 5 months later."
posted on November 8, 2000 11:38:42 AM new
notjustbooks----AMEN!! You said it best!!! Pay Pal is a relatively new company who has made continual policy changes. We do not know Pay Pal and yet customers want to question our integrity(my rating is over 700 on Ebay and 100 something with Yahoo) using convential payment methods , and will trust them instead. DUH!! Pay Pal makes a gazillion dollars more than I do, oh but they are good guys, and poor little honest seller at my kichen table is out to cheat my customers out of that $10.00 purchase. Yeah right.
posted on November 8, 2000 11:49:49 AM new
>>We do not know Pay Pal<<
By now we do. They are liars.
>>Pay Pal makes a gazillion dollars more than I do<<
Considering that paypal has LOST millions so far, if they are making more than you, you must have lost billions. The only one who made money was their former CEO. Don't confuse him with Paypal. That is the mistake he made, thinking that he owned the company and could make it do whatever he wanted.
posted on November 10, 2000 05:21:18 PM new
I'm one of the PayPal victim. My money frozen over three month.
I never received any document or any explanation from PayPal. All my
complaints was ignored. Finally Damon from PayPal asked to contact him
with information and I did. Than I contacted him again and he ask to refresh
his memory and I did. Nothing happen, so I contact Damon again and offer
to file complaint against PayPal together because they didn't respond.
From that time Damon disappear, I sent few more e-mails to him with
one question: " what happen?", but Damon stop reply to my e-mail.
Anybody know what happen to Damon? Maybe they fired him or he
quit. I understand, very stressful job.
So this is my conclusion: Close your accounts with PayPal ASAP
before they grab your money and do your business old fashion way.
Money Order is the best way. It takes few days extra but you will
receive your money and will send your merchandise. With PayPal
you would see your money is there, but you cannot get them.
Your Account restricted and you cannot brake that wall. PayPal
silent no word from them, like you are not exist.
posted on November 13, 2000 01:53:22 PM new
One solution I have seen to the Paypal Fears about giving out a bank account number is to establish a free checking account at some banking institution (either in your hometown or over the internet), and use that exclusiving for Paypal transactions.
One party i read set up an account as an ATM access only account, so he/she transfers funds from Paypal to the checking account, and pulls it out using the ATM and has their money, and their regular accounts are protected.
This is an option you might consider should you have those concerns.
posted on November 29, 2000 08:44:18 AM new
Thanks for all the great info, I am withdrawing all of my funds from Paypal, signing papers at my bank to not let them withdraw funds and dumping them before I get burned. I think I'll take my business to a merchant acct from my bank to accept payments from sellers.
posted on December 3, 2000 10:37:36 PM new
I am amazed at all i have heard about Paypal. I have been using them since about january, no problems to mention. However, I was quite annoyed when they changed their policy to letting you accept 500.00 and then they want to charge you. Then they start this "verification" thing. I remain unverified, and i don't care who won't deal with me because of that. Paypal is not out to protect any buyers...give me a break, they are out to protect themselves. I would love to hear how Paypal helped some unfortunate buyer. I am sure there is some protection for them but very little i am guessing, and not only that it would probably take a buyer 6 months to get an answer from them. I think the best protection is to check feedback. Don't buy large items from someone with questionable feedback or low feedback, it is that simple. If a seller has feedback of 100 and no negative, I would think it would be safe to say they are a pretty safe bet.
Paypal is the one not to be trusted. They are the one's who say one thing and do another. As I said before, no problems here so far but I am leary. There should never be a charge-back to a seller as far as I am concerned for stolen credit cards, credit cards are guaranteed money. People who have their cards stolen are protected by the credit card company and don't have to pay those charges...so why would a seller have to refund money when they committed no fraud, and the credit card owner doesn't have to pay. This is a cost of business to credit card companies...what does paypal do with the money? Do they refund it to the credit card company? I don't know but I seriously doubt it. They certainly don't send it back to the defrauding account holder.
at any rate, all i have learned about paypal tonight has got me very upset. I cannot rely on guaranteed funds anymore. Why would I allow them to go into my bank account and take out money that I earned. (probably with no notice either). That is saying you have done something wrong and you are going to pay for it...not the american way. We have a crazy little thing called the constitution in the united states. Taking earnings that you are counting on to pay your bills and then possibly allowing you to "prove" your case and then get them back...or maybe not. JUST NOT RIGHT!
I think anyone who will not buy from a seller who is unverified through paypal is an idiot! They are just swallowing the pill that paypal has given them. If it is that easy to pass off propoganda, let's have coffee sometime, I have got some views I would like to share. I am QUEEN of America, and if you do not verify this and worship me and send me your credit card information, you and your family will not be protected under my realm! (Just a bit of sarcasm for the like-minded or bored).
posted on December 6, 2000 11:12:16 PM new
Let me tell you a sad story that has happened to me.
I sold computers on an auction site. I had a great name and great rating. All was going great I was selling 10-20 systems a week. I had set paypal to electronically deposit all funds to my bank to speed up orders. When someone wins the bid they get an auto e-mail sent telling them how to send funds, blah blah blah.
Well, I was out of town knowing that all was well. Well, when I got home I had one of the best weeks of selling systems. We sold over $6500 in computers, and I had all the money in my account I check on OCT 3. So I had ordered all the parts (COD) so I can fill all orders. Then on the night of OCT 4th I signed on paypal and found my account blocked. My heart sunk! I called the 800 # to see what happened. My first thought was someone hacked my account. Once I spoke with some @ paypal I was told that the dept. that blocked my account in not located in that state, I was told NOTHING.
Just to wait for paypal to contact me. At this point I have not notified any of my buyer, I thought this would be fixed in a day or so. Well, just like the person who posted a remark here. I was buying some diet coke and paid with my ATM card, and found there was NO money. My bank was located in the store I was in, I then went to my bank to see if there was an error in my adding when I made a deposit. I then found out that My bank account was $2700 over drawn. Paypal had reversed ALL transaction for the past 30 days, My bank then froze ALL by account.
I was penniless. No kidding. I had no access to any of my money in checking and saving. I spoke to the manager and she informed me that paypal CAN reverse any deposits up too 6 month, So my account is froze for 6 month NO KIDDING, I was pissed. Please take note.. I have shipped all orders for the past 20 days and the money that paypal took out of my account, those order have been filled, I lost the money and the computers. The buyer got their orders and paypal got the money
So I again sent a very pissed e-mail to all those paypal address below, I got NO response. BUT I still have auctions ending and all the buyers are still putting funds into my BLOCKED account, and paypal kept taking all the money. Now over $9700. I still have orders to fill but I cannot access any of my buyers who paid before OCT 4th, I cannot get any address to fill orders. I know I cannot e-mail all buyers and ask for the shipping info when I have NO proof if they even paid or even if the payment was the right amount.
Plus I did not want to scare the buyers. I have sent over 100 e-mail to paypal and still nothing, I then got an e-mail asking me for my driver Lic # SS# and proof of address, I sent an e-mail stating, " You never requested that info before you had all my money and Now you want to know who I am. I don't think so" So know I am getting pissed off e-mail from all my buyers saying "Hey where's my computer," I still keep quite about the paypal problem, The on OCT 25 I get an e-mail from paypal Stating that They JUST froze my account due to 2 complaints. I sent an e-mail stating that those complaints are due to the fact that you have blocked my account and have all their money I cannot fill any orders. And to this date I have still heard nothing. I had to close my business and have sent all buyer the truth and am helping them to get their money back. Many of them still this I scammed them
I have included all the e-mail to and from paypal, Just a little note this [email protected] I was e-mailing changed her address to stop me from e-mailing her.
Below is an e-mail I HAD to send my buyers and all the e-mail sent to and from paypal
To all of our Buyer,
This is our update, A lot has happen. Please be aware That I have not done nothing wrong. We have tried to contact paypal about growing problems we have experienced with withdrawing your payments. I have not told many of you about the problem with paypal. I believed the problem would have been fixed by now. I believe in the truth in honesty. I will give all you the events as they happened. But I MUST stress, I have not done anything to scam anyone and would NEVER risk my freedom for a few $1000's. dollars. As of today there is over $6500. in my account I cannot access, that is YOUR MONEY, There is more then enough for everyone to receive a full refund, plus interest. I believe everyone will get ALL your money back, For many reasons.
On and around the end of Sept. 00 paypal blocked my account from withdrawing and sending money request. I have called over 20 times the # I called is (888) 221-1161
and have got the run around, I was told that I would be contacted by paypal. Well, as of today it has NEVER happened. I Findlay got a name and an e-mail address Ginny Lee, [email protected] I set her about 10 e-mails demanding this be resolved. It has never happened, in fact she changed her e-mail address. a buyer of mine told me she would e-mail [email protected] . but she has still never received the refund. I have sent e-mails to the following paypal e-mail address's as you will see below. [email protected], [email protected], [email protected], [email protected], [email protected], I have never got an honest answer... So all of you now what I have done on your behalf.
I have included all e-mails sent to paypal.
Also I have learned from a lawyer that if you paid with a credit card you can dispute the transaction. I would request you all do that. I think that will make paypal do something. Also paypal does have insurance, I also request you all file a claim with them. I will assist you in anyway. I know this is a HUGE mess, please don't say "Well I was scammed and forget about it." E-mail paypal to the address's I have listed above and demand you get your money back, tell them you know the funds were never taken out and to reverse the transaction. Please use this reference # paypal has assigned me.
(KMM4586890C0KM)
I have got some real hate mail from some of you and I understand I have lost my business because of paypal and their not willing to do anything, But I have been trying my best, but it''s time those of you who have not received your order know this is why. I have been locked out of my paypal account without any notice or reason. Buyer oilman1rob gave me this phone # PLEASE CONTACT AMY "THE FINANCIAL MANAGER" AT PAYPAL
1-888-221-1161 ext. 2052. But she is Never there. I have also tried to call paypal in north Calif. But that # is busy 24 hours a day. I have come to the conclusion paypal has NO idea what the right or left hand is doing. Please e-mail me with any info you may have or suggestions, if any of you have received a refund please e-mail me and tell me how you did it and I will pass it on. I don't have access to my account So I have no idea. But be aware paypal not willing to do much.
I other systems just shipped, 0300 6000 0004 6915 5746, He had order a few systems, and I waited to we had all his orders done.
Please let me now if there are any others, I am sure you'll start getting some new complaints due to the fact I cannot access the funds. I would stress again, Please do all you can do to let me either start refunding the upset people or ship filling orders.
I sent you all info requested last weekend. My customers are getting restless. I have informed them that there is a delay, (not telling them what), I have offered a full refund to those who will not wait, I have 2 so far who have requested refunds, I have sent them a check with my own money, but their money is being held by paypal. All I ask is that the account be unrestricted soon, our you'll be bombarded with complaints about me and that will not be my doing... Because I cannot issue refund, or fill orders if I don't have access to funds.
Thanks for your time
Subj: Paypal (KMM4586890C0KM)
Date: 10/22/2000
To: [email protected]
Please issue all paypal money request, my buyers are SO FEED UP with me delaying their order due to the fact paypal WILL NOT RELEASE "THEIR " funds.
I have done all you asked you wanted proof that orders were shipped, I gave you tracking info, Then you want more.
SO I think it would be best since paypal has damaged my good name and feedback. That all buyer get their money back if that choose, I will be e-mailing ALL buyers to see if they want a full refund, because it's their money. Or wait paypal out to see if paypal will ever release the funds. But most of them want their money back. It's their money, so it's up to them. I am very disappointed with paypal, because I was told that my account would be unrestricted if I gave proof on items shipped.
I E-mailed tracking info and all items were in fact shipped. Then now you want more info from me. Will it ever stop?
I am giving paypal permission to pay all money request, They will all be refunds ... due to your long delay. Please send me response to let me know they will be paid.
I have no idea what your talking about.. I want all money request paid ASAP. they are ALL refunds, All my buyers want there money back due to the fact you will not release the funds to me, SO please give them back "THEIR MONEY."...
Here's the e-mail I get I don't understand what it is, but please lets all get on the same sheet of music.
Subj: Re: Buyer Protection Claim (KMM4654856C0KM)
Date: 10/23/2000 3:55:50 AM Pacific Daylight Time
From: [email protected] (PayPal Customer Service)
Reply-to: [email protected] (PayPal Customer Service)
To: [email protected] (jon culver)
Dear Mr. Culver,
Thank you for contacting PayPal.
You received this payment on 9-7-00. Please view your history
page for that date to see this transaction.
A complete record of all of your PayPal transactions can be
viewed in your History Log. To go to your History Log, follow
these steps:
1. Log into your account at http://www.paypal.com by entering
your email address and password into the Member Login box. This
will take you to the "My Account" page.
2. Click on the "History" subtab. Your History Log will appear.
3. You can choose to view only certain types of transactions, or
certain transaction dates, by manipulating the date box and
pull-down menu at the top of the screen. Once you have selected
the dates and/or log that you want to view, click "Submit" to
load your selections.
If the transaction shows "Completed" it means that the money has
been transferred from your PayPal account into the recipient's
PayPal account successfully.
If it shows "Unclaimed" the funds were not sent successfully.
Please check the email address and make sure the sellers email
address matches the same address that you sent.
If you have any further questions, please feel free to contact us
again.
Sincerely,
Laurie
PayPal Customer Service
Subj: Paypal (KMM4586890C0KM)
Date: 10/25/2000
To: [email protected]
Please issue all paypal money request, my buyers are SO FEED UP with me delaying their order due to the fact paypal WILL NOT RELEASE "THEIR " funds.
I have done all you asked you wanted proof that orders were shipped, I gave you tracking info, Then you want more.
SO I think it would be best since paypal has damaged my good name and feedback. That all buyer get their money back if that choose, I will be e-mailing ALL buyers to see if they want a full refund, because it's their money. Or wait paypal out to see if paypal will ever release the funds. But most of them want their money back. It's their money, so it's up to them. I am very disappointed with paypal, because I was told that my account would be unrestricted if I gave proof on items shipped.
I E-mailed tracking info and all items were in fact shipped. Then now you want more info from me. Will it ever stop?
I am giving paypal permission to pay all money request, They will all be refunds ... due to your long delay. Please send me response to let me know they will be paid.
Jon
---------------------------------------
Subj: Re: Buyer Protection Plan: 72 Hour Notice
Date: 10/30/2000 4:03:21 AM Pacific Standard Time
From: ViperGTSRDriver
To: [email protected]
MY ACCOUNT IS LOCKED UP AND I HAVE DONE ALL YOU HAVE REQUEST TO UNLOCK IT...
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Subj: Buyer Protection Claim (KMM4654856C0KM)
Date: 11/1/2000 5:14:37 AM Pacific Standard Time
From: ViperGTSRDriver
To: [email protected]
It seems my only contact person changed her mail address, PLEASE HELP. How can a business run like this. You better read this entire e-mail I have been in contact with Ginny, now Who do I contact. Not just anyone @x.com, I need real help. I am a inch away from going to the press about all the run-around I am getting.
DO SOMETHING...
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Subj: Please help
Date: 11/2/2000 12:49:03 AM Pacific Standard Time
From: ViperGTSRDriver
To: [email protected]
Please pay all money requests, If there is a problem please e-mail me at once. I have over $6500 in my account of all my buyers money .They want it back, please fill all money request.
Jon
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Subj: Re: Buyer Protection Plan: 7 Day Notice
Date: 11/3/2000 1:08:39 AM Pacific Standard Time
From: ViperGTSRDriver
To: [email protected]
PLEASE GIVE ME A PHONE # TO CALL YOUR OFFICE. THIS PERSON HAS REQUESTED A REFUND PLEASE PAY IT OUT OF MY ACCOUNT. THIS IS CRAZY. I MUST TALK TO SOME ASAP....
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Subj: The run around
Date: 11/6/2000 2:11:48 AM Pacific Standard Time
From: ViperGTSRDriver
To: [email protected]
Please pay all my money request, All the pissed off buyers are just going to file a claim with you, I have planey if money in my account, I have no idea what your doing with my account, Your office has NOT even took the time to even send me ONE e-mail you have over $9500 of my buyers money. One day you just blocked the account and That was it. Not even a call or an e-mail. You have held it so long they ALL want their money back. Please just don't put this aside, tell me something. Do something.
Jon
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Subj: Re: Buyer Protection Claim
Date: 11/7/2000 2:19:33 AM Pacific Standard Time
From: ViperGTSRDriver
To: [email protected]
PLEASE REFUND ALL MONEY REQUEST..... I cannot ship any orders because paypal wont release the funds the buyers have paid me, now your getting complaints because I have not shipped orders, the reason is because paypal has kept their money. please for god's sake just give it back to them. Paypal has put me out of business. So please don't' just write me a basic e-mail. Check into what I am saying and DO SOMETHING....
I will be awaiting your response...
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I hope all can see I have tried, but have only got silence
Below is the ONLY e-mail I have received from paypal...
It has come to our attention that you may be the recipient of potentially fraudulent funds.
We have initiated an investigation into this event. In the meantime, we have placed a
pending reversal on the funds in question until the investigation is complete. This pending
reversal will show as a deduction in your available balance. In the meantime, you are free to
continue transacting using your PayPal account.
If you have not delivered the goods or services related to this transaction, we ask that you
delay or stop delivery until our investigation is complete as you may be liable for the amount
in question.
To assist us in our investigation, please send an email to [email protected] with
the following information:
1. The item, service or purpose of the purchase, and the associated value;
2. The name and address given to your by the sender (if an item was purchased);
3. If shipped, the company used for shipping, date of shipment, and tracking number
for the shipment;
4. Details of any other transactions related to the transaction(s) in question;
5. A phone number where you can be reached during the day and evening; and
6. Insurance information, if applicable.
In order to find the transaction in question follow these steps:
1. Log on to your PayPal account
2. Click on the History subtab
3. Find a transaction line in your History that signifies a payment that
you received that now has a status of "Reversed." There should also be a recently
added line in your log that has a type of "Reversed Payment" and a status of "Pending."
Both of these lines correspond to the same transaction. They should both have the
name of the sender in the Name/Email column.
Any additional information you have regarding this transaction, such as email correspondence,
will further help us to expedite our investigation. Solving these cases helps us continue
to offer PayPal as a secure and cost-effective payment service. We appreciate your cooperation
and assistance.
Thank you,
The PayPal Account Review Department
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Subj: Re: Transaction is Pending Reversed (KMM5967198C0KM)
Date: 12/5/00 10:58:38 PM Pacific Standard Time
From: [email protected] (PREV)
Reply-to: [email protected] (PREV)
To: [email protected] (jon culver)
Dear Mr. Culver,
Thank you for contacting PayPal.
I apologize for the inconvenience you have incurred. However,
our account review team is working on your account. They will
contact you as soon as their investigation is completed.
Unfortunately, I do not have access to the information about what
your account status is or, why your account has been restricted.
Therefore, please wait until you hear from them. The claims are
handled based on first come first served basis. It may take for
a while before you hear from them. Again we apologize for the
inconvenience you have incurred.
If you have any further questions, please feel free to contact us
again.
Sincerely,
Masaki
PayPal Customer Service
===========================================
We at PayPal would like to know how well this response
accommodated your request. Click on the appropriate link to send
your feedback. We welcome your comments.
If this email did not meet your expectations:
mailto[email protected]
Thank you for your feedback.
Here's MY last e-mail sent..... You'll see how pissed I am..
Subj: Re: Transaction is Pending Reversed
Date: 11/22/00 2:46:00 AM Pacific Standard Time
From: ViperGTSRDriver
To: [email protected]
Please check my account before sending me these damn e-mails YOU HAVE BLOCKED MAY ACCOUNT. Over 2 months ago that's why you have all these complaints I cannot ACCESS ANY INFO, FILL ANY ORDERS, SHIP ANYTHING, REFUND ANYONE I DON'T HAVE THEIR MONEY YOU DO. Now NON-paypal is letting people keep putting money in my account but refused to let me access the money to fill orders. NOW ALL buyer want their money back and I told them to RAISE HELL until they get it back. How can NON-Paypal, block a person's account, let people keep adding to it and the refuse to let me fill the orders. How does it feel to KILL a mans livelihood? Does it make you feel powerful?
As of today I have yet to be told why this has happened, why I cannot have access to the over $6500 in my account and now all my buyers are pissed off at me. All this so paypal can collect the interest off MY MONEY. It sure seem like NON-paypal is committing a crime. I tend to drive to your northern Calif. offer and GET MY MONEY BACK... Your all crooks. Let me guess I get the generic e-mail back.
Sorry but your account is being reviewed (for over 2 month) and we will contact you if we have any questions. Sure, right. I am still waiting 60 days later. Kind of what Hitler did to the Jews right. "hey just sit in these showers and will contact you later". Well, I say to you and NON-paypal HIAA Hitler. It sure would be great if I got a phone # to actually talk to someone, but I know your busy "BBQ" people and their business. So I guess I just wait for your generic e-mail and like the Jews wait for the all mighty NON-paypal to let me out of the showers. I WANT A PHONE # and a contact person NOW......
posted on December 24, 2000 05:08:38 AM new
Verification doesn't mean anything, it just means it's their credit card/checking account, All verified does is let PayPal take OUT of your checking account or charge your credit card. I'm a small scale seller and sale thing I don't want or need anymore for extra cash, I'm a college student and need that extra cash. I've never cheated anyone on any auction. I've been buying and selling on ebay for two years and on Yahoo for one year. I'm not going to give PayPal my permission to take out of my account, give them my SS#, driver's licence or anything like that. I think my feedback ratings are good enough! If you don't want to buy from us, don't, it's your loss. I've started requesting checks from PayPal because TWICE I have had money that was supposed to be direct deposit, WITHDRAWN from my checking account. There no way on Earth I'm going to give this company legal permission to withdrawl from my account, because there is nothing whatsoever I can do about it if they screw me over with a big hunk of money, because they'd have my permission. PayPal members DO NOT get your credit card info, there is absolutely NOTHING to worry about. People who are verified can just as easily not send your winnings as someone who is, and you'd still have no proof that they didn't send it, so there's nothing you could possibly do anyway.
posted on January 7, 2001 01:32:04 PM new
Thought I would use PayPal on eBay. I got verified. That was only a couple of weeks ago. Well,I just got off the phone with my bank (yes, they provide live service even on Sunday). They are putting a block on my account to stop PayPal access. PayPal tried to deduct funds via ACH from my account without my authorization. I have done some research (that I should have done before I signed up with PayPal) and am astounded at the volume and severity of complaints that I have located just searching for an hour or two. Somebody needs to stop these kind of unscrupulous people. They have obviously positioned themselves carefully outside of most of the consumer protection laws, and are managing to tie up large amounts of other people's money, fraudulently, while they collect income on that money. They are even soliciting money for deposit in a "money market fund" in a manner that sidesteps all SEC protections. Take a look at their "requirements" now to get the much touted $5.00 signup reward. I wonder how many million dollars they are improperly holding on to, to earn them income. This is fraud of the worst kind.
posted on January 9, 2001 09:37:02 PM new
"If as sellers and buyers we don't sell or buy from folks that aren't verified than we won't be scammed."
Dream on, buddy! I just received notice that my PPO account has been restricted because I had accepted payment three months prior, and it turned out that the buyer (who was "Verified" had reported "suspicious activity" on his credit card account! Lemme see, I sell a product, the buyer pays through PP, I ship as promised, and they hold my entire account balance hostage because their verified buyer had a stolen credit card?
I say we drop these bozos like a hot rock! You can bet that I've used PP for the very last time. Anybody care to join me?
. Many people are not aware of all of this and Paypal is counting on the lack of knowledge to keep people from seeing the truth of what they are doing.
