posted on December 2, 2001 05:10:23 AM new
or I HAVE DEFRAUDED PAYPAL?
do you have this seller's number,wonder what happens if you harress him to death?
posted on December 3, 2001 01:45:40 AM new
You know, it is human nature to be mad at a company or an indivdual you feel has done you wrong. But to make assumptions that most likely are not true about an individual who is an employee of a company youre mad at just doesnt make sense.
The EBay ID you mention in your post most likely is not Damon (paypaldamon) and there is no way to check bidding/selling for that ID since the last activity is 1999.
The person who sent you the email is just trying to 'fuel the fire' . To state facts or quote articles is fine- nothing wrong with that- and in fact it gives another perspective. It is even alright to give opinions like you hate PayPal or a certain employee was a jerk. You can even make a web page with neat gifs and state your opinion pro or con.
But to make assumptions that ID is a certain employee based on part of a name is silly.
JMHO
posted on December 3, 2001 05:39:43 AM new
you see this kind of postings all the time,always blaming someone else and never themselves for forking money over to some stranger.
posted on December 3, 2001 09:07:59 AM new
I think Paypaldamon and Paypal afraid to provide me the information for my case. If not, why Paypaldamon ignore my posting since last Friday?
Also, I am not blaming Paypaldamon, I just want to let other people see what news about Paypal.
[ edited by maple125 on Dec 3, 2001 09:09 AM ]
posted on December 3, 2001 10:41:03 PM new
Hi maple125,
I have not ignored your post since last Friday. I am currently out of the office.
It does not change the facts that:
a) you were defrauded by a seller
b) we were unable to recover from the account on your behalf.
You now have to take up the matter with proper authorities, which would include:
a) filing applicable insurance forms at the web site you purchased it from
b) filing with local authorities to report fraud on the seller's part
As it relates to that account, that account was an account used by a family member (using my email alias). I have since created my own account.
I will also respectfully ask that the personal information be removed from the posting. Posting information on any member of the community, whether pro of con, is against the community rules.
posted on December 4, 2001 07:00:07 AM new
Hi Paypaldamon,
Can you tell me why you saying the case I am referencing is against another account (case #221771 - that buyer told me he paid the same seller as I did)? You can check the information and all the emails to this buyer from my ebay page (http://members.ebay.com/aboutme/maple125/).
posted on December 4, 2001 01:01:09 PM new
Hi maple125,
I am going to contact the person that is handling this issue. They will be able to explain it much more clearly than I am able to.
From what I understand-
-Party had two accounts
-Party had claims filed against both accounts
- the account your claim was against had no money in it
-the account the other claims were on had money
That is my understanding.
While I understand you are upset, you still have to modify your last entry. You, as well as I, have some right to privacy.
posted on December 4, 2001 01:15:52 PM new
Hi Paypaldamon,
Now you told me the seller has two accounts. How can one person can open two Paypal accounts while Paypal don't know? Also, I filed my complaint 36 hours after I paid the seller and Paypal has reversed my payment immeiately. The seller also tell me the payment was deducted from his account. Can you tell me where the money is now? I doubt that Paypal has it in their pocket now.
posted on December 4, 2001 03:05:59 PM new
Hi maple125,
I am going to ask one last time for you to edit the post containing personal information. This has nothing to do with your case, and is also a violation of community rules.
Users can have one personal/one premier account. Users that do not do so are in violation of our TOU.
I have advised on your case to the best of my ability. I am referring the item back to the Buyer Complaint department.
Just because a claim was filed doesn't mean there was money in the account. The claim process places a "pending reversal" on the account, but it doesn't mean there was money in the account to be had. I hope that makes sense.36 hours is 1.5 days, which means the party could have already withdrawn the money.
posted on December 4, 2001 03:11:46 PM new
Hi Paypaldamon,
No, it is not "Pending reversal", it is "Payment has been reversed" as I saw in my Paypal account page (I am 100% sure about it). It has been removed after Nov 18, 2001, the day Paypal told me they can't give me refund. I think if the seller's account don't have any money, how can Paypal said the payment has been reversed?
Thanks,
maple125
[ edited by maple125 on Dec 4, 2001 03:18 PM ]
posted on December 4, 2001 09:41:49 PM new
HI maple125,
A pending reversal would have been canceled if there was no money in the account. The pending reversal is placed when a complaint is issued. That is why it showed in your history as it did.
The pending reversal process simply alerts us to a potential buyer/seller issue. It does not mean that there was money in the account.
posted on December 14, 2001 04:58:09 PM new
PaypalDamon,
If the seller's account has no money in it why Paypal still need 30 days to investigate the complaint? If Paypal can inform me about the seller's account status I may have higher chance to get my money back.
posted on December 15, 2001 01:01:56 PM new
30 days will most likely give the seller time to empty his account. Just a way for PayPal to protect fraudulent sellers.
posted on December 15, 2001 07:34:41 PM new
Hi maple125,
We can't advise any party on the specifics of another account, even if you have a claim.
The ability of a customer to (potentially) recover from a seller depends on:
a) how quickly the party making the claim reports the issue---the longer the delay, the more likely they will not get a refund
b) many people make accusations of fraud against legit parties---we have to give the seller a chance to respond to the complaint
While I understand that you are upset because a seller has taken you, PayPal did act in accordance with our terms of use. The terms of use do state we can't guarantee recovery from a party.
You will now need to try additional channels to pursue the party. We will comply with all legal requests for information on the seller if you decide to pursue it in court.
This party could have defrauded you through any medium. We can't verify that a party will come through on items that they list at another venue.
PayPal enjoys extremely low issues with fraud because of our:
a) verification methods
b) our internal software that helps identify potential issues
c) a 70+ member fraud team
The best ways for a user to PREVENT an issue:
a) check feedack on sites
b) check PayPal Community Participation/Reputation Number
c) call the seller if you have a question
d) use more discretion on higher-priced items
I certainly empathize with you (as well as your issues) but we can't control individual behavior (the seller's actions).
posted on December 16, 2001 03:47:01 AM new
Blah Blah Blah we don't.
Blah Blah Blah we can't.
Blah Blah Blah you were wrong not us.
Blah Blah Blah we don't really need you anyway.
posted on December 17, 2001 11:14:32 PM new
Neither Damon nor PayPal care about your problem. Damon is just trying to make you look like the dummy for the other users reading this thread. Thats all he's here for. I have already closed my account and I am trying to get my friends to close their accounts as well. I don't want anyone I know to go through the same crap I did. I only wish someone would've warned me before I joined.
posted on December 18, 2001 01:45:03 PM new
Hi dealerjim,
It isn't that I don't sympathize with the issue, but I do need to point out that our policies were followed. I also advised that we can't be responsible for an individual action (the bad seller) because we are a payment service.
posted on December 18, 2001 02:24:01 PM new
Well, most likely that seller is going to continue to use your service to defraud more of your members and when you can't protect them they will be right here joining me. Hopefully the seller has instructed his friends on how to do the same process and then you will have plenty of scam artists to make your money from. Fraudulent sellers make PayPal a lot of money.
posted on December 18, 2001 09:09:40 PM new
PEOPLE.....here is a email address of a man who has a website on the sad expeirences of people who have dealt with "paypal".....he also has SOLUTIONS......well knowledged on this "paypal"....issue.....contact him and he will be more than willing to help [email protected].......
posted on December 24, 2001 08:18:47 PM new
maple125 I AM CURIOUS you have removed your "profile" of paypal from your ME page....what happened did u get ur $$$$$$$$ back????????????????
posted on January 8, 2002 05:12:08 PM new
Hi mrfoxy76,
My credit card company credited my account $550.63US (of $900US) due to a chargeback, which is the amount I paid by my CC, but I still lost $349.37US, which was in my PayPal account before.
For my ebay page, I am trying to post my story on a website which my ISP provide me. I will post the URL here when I am done. Thanks for your concern. =)
We would like to take this opportunity to make you aware of
a service available to you through PayPal. PayPal's Buyer
Complaint Policy allows you to resolve disputes through PayPal,
prior to contacting your credit card company. Please login
to your PayPal account and view the Buyer Complaint Policy in
our Terms of Use, under the "Security Center" link located at
the bottom of our website.
At this time, there is no need to fill out the Buyer Complaint
form because we are currently working with your credit card company
to resolve this issue. However, this service is available to you
for any future disputes you may have involving a seller.
PayPal encourages all buyer purchase disputes to be filed and
resolved through the PayPal Buyer Complaint process, and reserves
the right to terminate or restrict account privileges of buyers
who file chargeback complaints without attempting to resolve the
complaints through PayPal. If you have previously filed a claim
according to our Buyer Complaint Policy, we thank you for the
chance to assist you with this matter.
This email is for information purposes only. There is no need
to respond to this email, unless you now recognize the charge to
your credit card or have now received your merchandise and no
longer wish to dispute the transaction.
Sincerely,
PayPal Account Review Department
---------------------------------------------
In that transaction page, there is a "This transaction has been reversed.
For further details please see transaction 7LW77320GU9302840.
When I click on that transaction, the status shows "canceled".
Can you tell me what is going on?
Also, I have email to Craig in the Complaint Resolution Department and he said he/Paypal will give me $200US additional coverage if ebay send me a insurance cheque. Is it still vaild after the chargeback?
Yes, as soon as you receive your eBay award letter and check (max. from
eBay is $175.00) fax a copy of both items to 1-402-935-2258 so we can
reimburse teh additional $200.00 per our terms of use.
You can have two PayPal accounts (one personal and one premiere or
business).
Sincerely,
Craig
Complaint Resolution Department
---------------------------------------------
Thanks,
maple125
[ edited by maple125 on Jan 8, 2002 05:21 PM ]
