posted on June 26, 2007 09:42:59 AM new
This is very very odd. This item was paid for shipped and feedback left as well. Now it only shows feedback was left AND my customer was sent a new WBN? What the heck is going on?????? Item number 320125821753
posted on June 26, 2007 10:09:27 AM new
Hello immages,
The problem you're reporting is due to an issue we are experiencing with one of our databases. Our engineering team is working to resolve this as quickly as possible. We will post updates as soon as we have more information or an ETA. Thank you in advance for your patience.
posted on June 26, 2007 10:10:27 AM new
I had the same problem with 60 orders this morning. Luckily I caught it before I double shipped everyone. That would have been a nightmare. Now I am just worried that the opposite has happened because we are finding payments that were made to paypal yet the item numbers do not even show up in Vendio. You know what that means right? The customer paid and we didnt ship the item. This could be a huge nightmare.
posted on June 26, 2007 10:56:02 AM new
Hi immages and imagewarehouse,
We've received word from our engineers that the problem that caused these issues has been resolved. Would you please check your account to confirm that things are back to normal, and post back to let us know?
