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 jonhilliard
 
posted on November 4, 2007 11:09:59 AM new
Hi, in the past few days, some PayPal payments are being applied automatically in my post sale as they are supposed to, and others are not being applied. These are for PayPal immediate payment required listings. Some examples include:

120177056534, 120177049101, 120177140555, 120177940198, 120178177821, 120177834767, 120178937167, 120178935693, 120179199230

Can you let me know what is going on with this issue?

 
 NathanCS
 
posted on November 4, 2007 11:58:57 AM new
Hello,

I do see where you have specified PayPal immediate payment for these listings, but I am also showing that you have checkout redirect enabled. It is not possible to use both PayPal immediate payment and checkout redirect on the same listing. Were you able to confirm that the payment for these listings was received in PayPal?

Regards,
Nathan

 
 jonhilliard
 
posted on November 4, 2007 01:25:50 PM new
Yes, I have received the PayPal payments in my PayPal account.

I am not sure what you mean by it is not possible to use checkout redirect and PayPal immediate payment. I have changed nothing and have been using PayPal immediate payment required for over a year now on my listings.

Most of my PayPal payments are being applied correctly even though I have checkout redirect enabled.

 
 NathanCS
 
posted on November 4, 2007 01:53:01 PM new
Hello,

Sorry for the confusion. Having both checkout redirect and PayPal immediate payment selected basically just turns off checkout redirect for those listings. I believe this problem is related to the site maintenance that PayPal announced for the past few days. One of the features that they listed as possibly being affected was the PayPal IPN (the system that is used to automatically mark your Vendio listings as paid).

At this point it looks like the maintenance has been completed, so going forward you should not be seeing this problem. Please let us know if you do see this problem for future new listings.

Regards,
Nathan

 
 jonhilliard
 
posted on November 7, 2007 10:02:07 PM new
Hi, this issue is still occurring. Please see items 120181000027 and 120180120939 for examples!

 
 NathanCS
 
posted on November 8, 2007 02:37:49 PM new
Hello,

Thank you for the information. I have escalated this to our engineers, and I will let you know as soon as I hear back from them.

Regards,
Nathan

 
 
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