posted on December 21, 2007 07:08:28 AM new
I have been getting a zip code state error saying that the information entered is not valid. This has happened on several auctions when trying to manually input the information. The information is correct in each case but the system will not allow me to enter the address and keeps stating incorrect. How do I get past thei error message so I can enter the information?
posted on December 21, 2007 08:10:15 AM new
Hello Cocogold,
Where inside your account is this happening, inside your Vendio account, on your listings, in post sale? Do you have any examples of where you are seeing this? Is this happening when your buyers are going through your checkout?
posted on December 22, 2007 06:02:20 PM new
It is happening when I try to amnually put in the address. Try auction #180194417503 and try inputting the address in the NOTES section in the address field in the second box it will not work.
posted on December 22, 2007 06:10:14 PM new
Hello,
Sorry, but I am still not sure where you are referring to. Are you having this problem before listing the item? Or after it is active on eBay? If it is after the listing is active on eBay, is the problem when you are revising the listing through eBay? Or when your customer is checking out from the listing? Or at some other point? Are you in the post-sale section of your account Vendio? Or is this during the Vendio checkout process? How exactly are you getting to this second box? What are the exact steps that you are taking?
