posted on June 5, 2008 02:25:42 PM new
Thanks for the additional choices for International Shipping. However, I note a problem with calculated shipping when using fixed rates for First Class Intl.
I have only changed the International Shipping in one Vendio Store item at this point.
The item is "Animals on Stamps Topical Album Pages" in the Album Pages Category.
The following values are set -
Canada 1st Class Intl - 3.95
Canada Priority Mail - 10.95
Worldwide 1st Class Intl - 6.95
Worldwide Priority Mail Intl. - 12.95
Worldwide Express Mail Intl. - (calculate)
When using the calculator, Canada shows as First Class Intl - $6.95 when it should be 3.95.
This problem also appeared when I had set the Priority Mail as calculated. It appears that the calculator can not distinquish between Canada and Worldwide settings.
I have not sent any items to ebay with the new functions.
posted on June 5, 2008 02:42:13 PM new
Hello Bill,
The problem is that you have in effect selected two different USPS First-Class Mail International shipping options for Canada for this item. The solution is to exclude Canada from the shipping carriers where you have selected Worldwide shipping. For example, for this item you would edit the "Worldwide" USPS First-Class Mail International and the "Worldwide" USPS Priority Mail International. Uncheck the "Worldwide" option and instead select every shipping location option except for "Canada" and "N. and S. America". That way you will have the shipping carrier once for just Canada, and once for every other location. (Rather than twice for Canada and once for every other location.)
posted on June 5, 2008 02:54:35 PM new
Nathan, thank you for the prompt response.
I have another item which is on ebay. It is item #220243159687. Everything displays correctly in the ebay functions. The Vendio calculator in the item description is incorrect as the post above.
This is the same problem as the previous example (and requires a similar solution). Please let us know should you continue to have trouble after making that change.
posted on June 5, 2008 03:41:02 PM new
I'm sitting here revising items so Canada will show up and didn't have a clue that you had to de-select Canada in Worldwide.
For us dummies, could you release a little notice with the upgrades. THank you.
Beth
Just a note on what I found for Canada and Nathan confirmed - When you unselect Canada you also unselect N and S America. There is no way to just Unselect Canada.
The result is you are using the same postage settings you want for Canada on all orders to all of South America. For me, this is a problem since I ship First Class International.
I ship items generally in the 2 oz area and Canada is $.96 and say, Brazil is $1.69 - I need to be able to separate them.
Just wanted to let folks know the impact of the selections as they sit now.
posted on June 7, 2008 09:19:53 AM new
Thanks Robert.
I have a flat rate for the US (first and priority), Canada (first intl) and the rest of the world (first intl).
So on the first intl I select World, first class fixed and the rate. DO NOT unselect anything.
On the second line I select Canada, first class fixed and the rate.
Go to eBay and check and that seems to work. Because if I say I am from Uk or Cameroon I get the "world rate". If I same I am from Canada, I get the Canada rate.
posted on June 7, 2008 12:04:55 PM new
Finally, so close and yet ...
Apparently there is a glitch when using the Canada fixed price and the Worldwide calculator.
Since I show costs to send by Intl. Priority Mail and Express Mail, the calculator is important for me, because ebay only has three shipping functions available.
When the fix is completed, correct prices will be displayed in the calculator which is located in my item description, and the two 1st class shipping costs will appear correctly on the ebay shipping function for each country.
Thanks for making the much needed change. I'm sure that the glitch can be fixed.
posted on June 12, 2008 12:45:38 PM new
Hello Bill,
I wanted to make sure that we are on the same page. The problem that you reported earlier in this thread (and the one that our engineers are currently working on) is as follows:
1. It is limited to the Vendio shipping calculator (the eBay shipping calculator should work correctly).
2. The correct shipping options should be presented within Vendio checkout.
3. Fixed carrier rates are shown in the Vendio shipping calculator as well as calculated rates (this is as it is intended).
4. The Vendio shipping calculator is showing the last price for the same shipping carrier, regardless of what ship-to location is specified (when there are multiples of the same shipping carrier).
So, in the example that you provided earlier in this message thread, the shipping options that you had specified were:
International:
USPS Priority Mail Intl (Canada,Mexico)
USPS Priority Mail Intl (Asia,Australia,Europe,Germany,Japan,United Kingdom)
USPS Express Mail Intl (Asia,Australia,Europe,Germany,Japan,United Kingdom)
$2.95 USPS First-Class Mail Intl (Canada,Mexico)
$3.95 USPS First-Class Mail Intl (Asia,Australia,Europe,Germany,Japan,United
Kingdom)
When using the Vendio shipping calculator it was showing $3.95 for USPS First-Class Mail Intl to Canada, when it should have been showing $2.95. This is because (and this is the problem our engineers are working on) it was showing the last USPS First-Class Mail Intl shipping option for all locations.
If this is not the problem that you are seeing, or if you are running into an additional problem, please let us know (and provide an example if possible).
posted on June 12, 2008 02:43:07 PM new
What you have posted is correct. Also as I posted, the problem exists when WorldWide is chosen intstaed of the alphabet soup thtat you have listed.
Which would be for International -
Canada - 1st Class Intl. - 2.95
Worldwide - 1st Class Intl. - 3.95
Worldwide - Priority Mail Intl. - (calculate)
Worldwide - Express Mail Intl. - (calculate)
When chosen in this sequence, the fixed prices appear correctly in the Vendio store and on the ebay shipping function for each country selected.
The problem resulted when viewing the shipping calculator by country. At that selection, the Worldwide fixed price showed for Canada rather than the Canada fixed price. The correct amounts were shown at the ebay shipping function for each country selected.
Now, if the selection is reversed as follows -
Worldwide - 1st Class Intl. - 3.95
Canada - 1st Class Intl. - 2.95
Worldwide - Priority Mail - (calculated)
Worldwide- Express Mail - (calculated)
The problem disappears. Everything is displayed correctly.
