posted on November 13, 2008 09:40:08 AM new
I need to add three photos to an existing auction. I keep getting a message that the old way doesn't work any longer and I need to use Sales Manager (which I have) to add them. but I see no instructions on how to do that!
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posted on November 13, 2008 09:47:40 AM new
Hello roadsmith,
What is the auction number of the listing you're trying to add images to? As soon as you can provide that information, I should be able to determine what the issue may be.
posted on November 13, 2008 09:53:38 AM new
Hello,
The message that you are receiving is to let our customers that were actually creating new listings through Image Hosting know that this option is no longer available (due to recent eBay changes). You should still be able to attach images to already existing listings by selecting the "Existing Auction" option. Please give this a try, and if you are unable to continue, let us know at what point you are stuck (and include the listing number).
posted on November 13, 2008 10:39:28 AM new
Thanks! I think I know now what I was doing wrong. However, after attempting to add three photos to the auction, I still don't see them there. Is there a delay between uploading them and having them actually appear in the auction?
posted on November 13, 2008 10:43:07 AM new
Hello,
Yes, there can be a delay before you will see them. I checked the listing, and I am seeing three images that were recently added to the bottom of the listing description. Please let us know should you need further assistance with this.
