posted on February 1, 2003 01:41:31 PM new
Is there anywhere in the AW system which can show me that an eBAY refund has been applied for? I now use AW's Post Sales tool to apply for such refunds.
Thanks.
Unfortunately there is no where on the site that will show whether or not an eBay refund has been applied. You would need to check your eBay bill to find that information out.
posted on February 1, 2003 02:55:44 PM new
Hi Sonya - I appreciate the prompt reply, but my question was; is there anywhere on the AW site which can show that a refund was "Applied For", not "Applied". I realize I can check my eBay billing to see if credit has been applied, but now that I request refunds through AW's Post Sale tools, it would be nice to have some way to show a refund was requested through AW and that AW passed the request on to eBAY.
Thanks.
How old is the information which you are looking for? You can optain all charges and refunds issued to your account on you Online Statement. To get there goto My Account -> Online Statement. After taking a look at this please let me know if you any further help.
Tara
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