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 kildes
 
posted on April 21, 2003 11:04:46 AM new
The end of auction email has a typo and I'm not sure where to go to edit it:

"If the link below doesn't appear to be If the link below doesn't appear to be clickable"

As you can see, "If the link below doesn't appear to b" is repeated twice. Is this a system error or can get to it somehow.

Also, can you move the checkout link to the top of the end of auction email -- most winning bidders don't read the entire thing.

Thanks
Jeff

 
 SonyaCS
 
posted on April 21, 2003 11:40:54 AM new
Hi Jeff,

I cannot find the duplicated text -- I previewed your default WBN text as well as one of your individual auctions and it is not there.

I will log a request regarding the moving of the checkout link.

Regards,

Sonya
 
 kildes
 
posted on April 21, 2003 01:06:00 PM new
Hi Sonya --

The duplicated text appears only in the WBN, so you won't find it in my auctions. This occurs in each of my WBNs and started 4/20. Prior to that everthing was fine.

Here is an example cut & pasted from a WBN from an auction yesterday. The duplication occurs at the end.

---------------------------

Hello ,

Congratulations,XXXXXX, and thanks for your winning bid on eBay item XXXXXXXXXXXXXXXXXX

Please click on the below link and enter your shipping address into the secure Vendio checkout form. This will allow me to package your item now, and prep it for immediate shipment to you.

When you click on the link, your total with shipping costs will display, along with insurance options, payment instructions, and my address.

Please do not use Ebay's checkout system or PayPal's checkout system, as this may delay shipment of your item. If you'd like to pay by PayPal you can use the link below.

For shipments to California, the below link will allow you to add 8.25% sales tax to the total with shipping costs.

For shipments outside of the continental United States, please contact me by email at [email protected] and provide your address. I will then provide an interational shipping total.

If you have any questions, please reply to this email.

Thanks Again!
kildes
[email protected]

If the link below doesn't appear to be If the link below doesn't appear to be clickable, please copy and paste the entire URL into the address box of your browser window.

 
 SonyaCS
 
posted on April 21, 2003 01:52:54 PM new
Hello,

You are correct -- I have logged a bug on this and will let you know when it has been resolved.

Regards,

Sonya
 
 rtogui
 
posted on April 22, 2003 07:22:06 AM new
Hello Jeff,

Thanks for your note. This has been fixed.

-Radu
Got Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service/ !
 
 giftsncrafts
 
posted on April 27, 2003 10:12:33 AM new
I agree that the link needs to be at the top of the email. I have had many people email me for the link, as it looks like part of the advertising at the bottom of most emails.

Please suggest this strongly to the powers that be.

Kat
Kathy Kieff
Gifts-N-Crafts
http://www.gifts-n-crafts.net
 
 
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