posted on June 26, 2004 06:01:30 AM new
I need to amend ... ALL of my auctions that closed out last night with the exception of 1 closed auction and three store items that I sold yesterday have disappeared into limbo. They have not shown up on my post sale listings. Where did they go?
Diane
[ edited by bizzycrocheting on Jun 26, 2004 06:12 AM ]
posted on June 26, 2004 04:12:23 PM new
You can search my post sale folder but they aren't in there. I am not going to provide every single one of them that closed last night. Here is one for you to track: 8112963828.
posted on June 26, 2004 04:58:15 PM new
I've looked everywhere in your account, I can't seem to locate your closed items. I will have to ask someone look into your account. Unfortunately, most of our staff are at eBay Live. Someone will get back to you no later than Monday.
posted on June 26, 2004 05:03:19 PM new
Thanks. It's just the weirdest thing to have ALMOST all of your closed auctions for one night completely disappear!
posted on June 28, 2004 04:40:33 AM new
bump -- Update ... It seems that it happened for only one day of auctions (6/25); and those auctions still aren't in my post sale list. All of my other auctions that closed from 6/26 and on are in my post sale file.
posted on June 28, 2004 11:59:04 AM new
Radu -- These were new auctions launched with Vendio Sales Manager. Also to note is that the auctions that were sold from my ebay store came through in my post sale for that evening and 1 auction that closed that evening showed up on my post sale. But all others never made it.
I checked your item 8112963828, and notice it was launched on 6/18. eBay was having trouble with their API on that day, and I am sure that is the root of the problem. Sometimes when the API is not functioning correctly listings will launch without being recorded in Sales Manager. You should be able to track them in (using Track Other Listings) in order to use post-sale with them.
If you have any trouble with this, please let us know.
