posted on July 21, 2004 07:29:56 PM new
I just had four auctions error out - one was the "Paypal" error and that relaunched OK. The other three were books and when I tried to relaunch I had to change categories and NO CATEGORIES!!!! I tried the alternate method and then I tried the site map and nothing showed up. I am SOOO glad that you all decided to improve this. PLEASE correct this problem. I have about 50 more auctions to go and am really getting frustrated.
Jane
posted on July 21, 2004 07:32:35 PM new
I just tried to do a new listing and I am getting no categories in that area either. The alternate method and the site map are not working either.
Which alternate method did you try? The new category selector we introduced speeds up the process of selecting your desired listing category. We have also added your most recently used 10 categories to a selection list above the general category tree to speed up your listing process even further.
I noticed you are an AOL user. To enable proper operation, AOL users may need to force a page reload (by holding CRTL and clicking on the Refresh icon in the AOL browser) or clear their local internet cache (Preferences -> Internet -> Temporary Internet Files -> Delete files). If neither works or you otherwise have difficulty, we also enable you to switch to the older category selector if necessary.
If you tried this already, my apologies for the repeat directions -- let me know, so we can troubleshoot further.
