posted on October 27, 2004 08:07:18 AM new
ok - in the past if you had a vendio store THERE WAS NO IMAGE HOSTING FEE....i take it now that is changed? so the basic fee is 19.95 for image hosting is that correct?????and can be offset by vendio store fee - fvf fees etc/////did i get that right???
Image hosting, regarldess of where it is being used, is now charged on a storage basis. There are different plans available for the level of image hosting storage you require.
Those fees for storage are usually offset by your listing/fvf, that is correct.
posted on October 27, 2004 12:11:08 PM new
Hi hmngbrd,
Just want to follow on to Chris' reply. Free image hosting is still available to any Sales Manager or Stores plan, except the difference now is that it is no longer unlimited. We could no longer provide unlimited free storage since we introduced the option to store images permanently - that would have strained our systems and affected performance for everyone. (Note that the auto-delete feature is unchanged. You only need to manually delete your images if you are trying to reduce your image storage.)
Now Image Hosting is free as long as your Sales Manager and Stores fees are the same or higher than your Image Hosting fees. In other words, Image Hosting is now a monthly minimum. This way we could tie the amount of free image storage to Sales Manager usage so that only users who store more than usual will need to pay more.
To make it easier for users to see this, we added more information on your statements. See the screenshot of the Online Statements page. Here, you'll see Monthly Minimum which is based on your Image Hosting plan. Below that is the credits you accumulate as a result of Sales Manager and Stores subscription fees, listing fees and final value fees. When the credit equals the minimum, you'll know that you'll pay nothing extra for that month.
Now, as for why your first bill appears larger, it's just because Image Hosting is prepaid. See this explanation of the sample billing line items:
9/30 Image Hosting Plan: 55 MB (pro-rated) $5.00
- This marks the start of new Image Hosting fees. Image Hosting becomes a separate plan with it's own pricing. Like other Vendio payments, Image Hosting is prepaid so that's why this charge appears immediately.
10/15 Image Hosting Credit $5.00
- Credits appear at the end of of your bill so that we can properly account for all credits for the month. This example shows a full refund since the credit is the same as the 9/30 charge, meaning that Image Hosting was free.
10/15 Image Hosting Plan: 55 MB $9.95
- Again, Image Hosting is a prepaid fee so this charge is for the next period 10/16-11/16. The credit that will apply toward this amount will appear at the end of the next statement. As long as your Sales Manager fees are above your minimum, Image Hosting will continue to be free.
In your case, because you use both Sales Manager and Stores, you should be able to meet your minimum every month. On your next bill on 11/14, you should see another full refund for the 10/14 prepay.
posted on October 27, 2004 01:59:53 PM new
ok i understand that - but due to ill health(and partly can't see paying for fees for service i can't use right now ) i have had to make some temporary changes....one i closed my ebay store so reduced my vendio smo to minimum and two i closed the vendio store (only had half a dozen sales and most never paid for the items due to check out problems so had to revrse and was only keeping store for free imaging anyway ........and since all stores are temporarily closed until i finish with cardiololgist -i don't need watermarking....will redo at later date....i have been with aw/vendio since inception and do appreciate the common site for inventory/imaging...so will restructure later....thanx cj
