Home  >  Community  >  The eBay Outlook  >  Why does ebay keep shooting its foot?


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 traceyg
 
posted on October 28, 2001 05:07:06 AM new

I wonder why e-bay keeps shooting itself in its foot. are they that dumb and has their success until now been a fluke. First the messed up Auction for America which was a really good idea. If they would have put their ego aside and had Paypal (and not I am not a fan of paypal) help them they might have made the goal. Add to that if they would have did it in such a way not to blow already hurting sellers they would have also been successful.

Now they added this check out thing that is a real pain in the @ss. Not to mention introducing it in the Christmas retail season to add more hassle and chase customers away.

Everyone is hurting and although Ebay is most likely still making a profit the profit margin of Ebay has got to be down from where it should be. The attacks hurt everyone so why do these bozos keep shooting themselves and the sellers in the foot. Get real Ebay come back to earth

 
 furkidmom
 
posted on October 28, 2001 07:50:22 AM new
I have revamped all of my templates so that people see this even before they see my pics and descriptions. Someone gave this wording here on one of the posts and it is great!
[b]"**Please ignore ebay's CHECKOUT feature which is shown below. We prefer
to deal with you, the customer, directly, and will not be using the Checkout NOR the Billpoint features at this time. We will email you within 12 hours of auction's completion with payment information you will need to complete our transaction.
Thank You!**"[/b]
I have also refused to take bids from anyone with a hotmail account and they must have at least 10 feedback. It is not that I do not like newbies, but when I see a newbie with 7 feedbacks slamming sellers without trying to fix a problem, I just do not want to deal with them. Ebay is trying to fatten up the bottom line and rather then take suggestions from the golden boys in the think-tank room, they should ask their buyers and sellers for ideas, the people out on the front lines. Ebay does nothing to protect sellers from deadbeats, stalkers, their bright ideas, (not) and nuts. We have to do what we have to do to protect ourselves!

**edited because in looking at my templates,I did also add Billpoint in there.
[ edited by furkidmom on Oct 28, 2001 08:39 AM ]
 
 traceyg
 
posted on October 28, 2001 08:05:03 AM new
That is a good idea I am going to do the same and add the I don't take Billpoint to it. I just signed up for it but since ebay is getting some much pushier with it screw them . . .


 
 Eventer
 
posted on October 28, 2001 08:11:04 AM new
I wonder why e-bay keeps shooting itself in its foot

Well, considering most of the time they have their foot in their mouth, one of these days, they are going to blow their own brains out.

No..wait...they don't have any brains.

What do you get when you shoot into a vaccum?

 
 dman3
 
posted on October 28, 2001 08:27:51 AM new
What I'm wondering here is if Ebay has really shot it's foot as many times as I have seen some claim, How could Ebay have a foot left to still shoot..

Them plastic plastic feet are mighty costly this could exsplan there fee incresses !?!?!
http://www.Dman-N-Company.com
Email [email protected]
 
 furkidmom
 
posted on October 28, 2001 09:08:15 AM new
tracyg> Went and looked at my templates again and I did add the Billpoint disclaimer as well. Seems Ebay is trying to push it down our throats one way or another aren't they?

 
 traceyg
 
posted on October 28, 2001 01:00:35 PM new
Yes it does seem that way. I would think that ebay would wake up espcially after the big failure of the auctions for America (I am selling a few things there for the cause NOT for ebay). It is Ebays ##$*()&# the small sellers attitude the no listening to their cusotmer base etc. . that caused the failure and they just keep getting pushier and pushier . . .

I have been working about 6 months at my own site and at other places to increase my income there so I can ditch Ebay and the hassle hopefully that will happen soon. Looks like it. Other I think should do that also. Ebay is aiming to go big retail they have been working towards that for quite a while now.



 
 commentary
 
posted on October 28, 2001 02:10:05 PM new
ebay have a big foot - hard to miss...

 
 ploughman
 
posted on October 29, 2001 10:16:17 PM new
Looks like the media has picked up on AFA's sluggish pace, what with only 16,000 or so out of 6 million items dedicated to it and just 5% of the goal raised. Some stories even got it right about the complaints over shipping (now addressed) and Billpoint (not addressed). Others focused too much, IMO, on the "eBay taking credit for sellers' efforts" angle.

This one belongs in public relations textbooks as an example of supposed charitable efforts becoming too transparently self-serving. I used to work in P.R. and I can tell you there's much besides altruism that drives contribution decisions at companies. Even if you can pardon eBay's grandstanding (almost expected, if annoying), the avoidable Billpoint-only stipulation was, IMO, going too far into self-interest.

It's unfortunate that it takes failures like this to set the boundaries for some businesses, but I hope future ones can take the right lessons from it.
[ edited by ploughman on Oct 29, 2001 10:20 PM ]
 
 btw
 
posted on October 29, 2001 11:15:50 PM new
Why does ebay keep shooting it's foot???

Simple....'cause it can't find it's head!

 
 traceyg
 
posted on October 30, 2001 05:56:02 AM new
ploughman


well said!! I am doing auctions for America but not for Ebay for the cause because I believe the cause is better. I hope ebay changes the attitude a bit but I doubt it.

 
 
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