posted on January 14, 2002 12:53:39 PM new
Advice/Help please.
I used Paypal for a long time and had no problem for approx 1 year then had a major problem as a BUYER. Ever since then I been much more aware of possible FRAUD since reading the posts here. Now that I am a seller dont want to get "ripped".
Question I have is how can I REALLY VERIFY that the credit card being used is not stolen. I already had someone try and buy something on a STOLEN credit card but I checked it out and the billing and shipping address's were different states. The person also went on a massive spending spree so that was obvious.
I am in the process of selling something for $800 but I am SOO paranoid about getting ripped off.
I am a small seller so cannot afford a merchant account nor do i sell enough to justify.
posted on January 14, 2002 01:26:09 PM new
AVS address verification system compares the zip code and street of your customer (bill to) with the cardholder address on file/
ship to is not verified as your customer may be buying it as a gift for someone who lives somewhere else.
i just spent the whole morning with my bank on this issue,i cannot disclose the findings here.
if you do not have a merchant account,and if you want to accept credit card,you have to use billpoint or paypal,just make sure you follow their seller protection program ,not much is said about billpoint seller protection program,is there any??
how about asking for money order or cashier check or domestic wiretransfer?we are talking big bucks .
why not ask him to fax you the front and back of the card,also give you his phone number so you can call him,that should give you some idea where he lives.
posted on January 14, 2002 01:33:48 PM new
how abot bidpay- he can use the credit card and send you a western union money order,it costs him 5 dollars.'
then run fast to cash this money order
(his cc may not go thru with bidpay)
posted on January 14, 2002 01:55:31 PM new
A lot of businessmen and politicians live temporarily away from home, so the bill to and ship to address's can be different.
Automatically flag any American Express card, and/or any request for speedy delivery such as next day delivery. Be wary (not paranoid) of someone ringing up multiple purchases whether from you or other sellers. High dollar amounts use caution especially with electronics, most fraud occurs within only a few categories, and electronics is one of them. Be wary of overkind individuals, fraudsters are the "nicest" people you will ever meet.
posted on January 14, 2002 04:29:30 PM new
Any transaction outside of United States and Canada have a high risk of chargebacks. My service rep says 90% of transactions out of these two countries result in chargebacks. That has not been my personal experience, but I do get more chargebacks for international transactions than domestic.
posted on January 15, 2002 05:14:13 AM new
i used paypal found the service to be awesome until i ran into a small problem then they froze $2100 in my account . it wasnt for a chargeback or anything like that either someone tried to access my account so they froze it i had to wait 2 months to get the money back. so they have left a bitter taste in my mouth. billpoint will only let me receive 250 at a time.
I like bidpay but not alot of users like to use it!!!
PayPal recommends that you do not engage in credit card transactions with countries that are not listed on our web site. Certain countries have high fraud rates with credit cards (Russia, Ukraine, Malaysia, Thailand,etc.), so I would urge extreme caution if someone asks you to ship something there. I would also be suspicious if they ask for overnight shipping to another country.
You can also ask the user for additional information (such as a phone number) to discuss it. I would also check feedback numbers, PayPal reputation numbers,etc.
posted on January 16, 2002 05:34:06 AM new
hi Everyone,
I highly suggest that you take a look at www.merchant911.org It is a group of e-commerce merchants who are attempting to make people more aware of the risks of credit card processing and what the merchants can do to protect themselves from chargebacks.
I highly recommend it, membership is free and there is a mailing list.
http://www.ezinkjetstore.com