posted on April 6, 2002 11:59:35 PM new
I had a deadbeat at ebays, he bidded up to 150.00 for a widget, auction closed, I immediatly emailed him EOA mail, no reply. On the 7th day, I not only filed NPB, but also looked up his contact info.
Then I get a email from him, saying he is hospitalized, near death, please re-list. well being in ebays and yahoo, I had my doubts, so I decided to check his bid history, and sure enough not only is he bidding up a storm, currently winner of 15 items, BUT also won the same widget for 40 bucks BIN!! I try to contact the 2nd bidder but he already won the same widget for 83 dollars.
Well I have bills to pay so I had to file FVf 10 days later. He emailed, miraculously recovering from death, saying I am the most cold hearted, cold blooded, unsympathetic man on earth, and there is no place for you in heaven! I was waiting for him to give me a negative, so I can give him one. Instead I get this warning from ebays..
--------------
Dear XXXXXXXX,
Recently we became aware that your eBay registered account was involved in the
following activity:
*Transaction Nonperformance - A seller's failure to honor the winning bid on his
or her auction
We realize that you may not have been aware there is a rule against this
activity. Therefore, we would like to take this opportunity to invite you to
review our site policies, which can be found at:
Please understand our goal is to help you understand our policies to ensure
successful experiences at eBay. We respectfully request that you refrain from
this activity in the future to avoid the possibility of a suspension of your
eBay registration.
Thank you in advance for your cooperation in this important matter.
What the heck? All my transaction this and last month were successful without trouble, all but this deadbeat who raised from the dead. So does ths mean if a deadbeat wants to get you in trouble at ebays, he can file a false report on you/ does this mean I am going to get NRU'ed for wanting to collect FVF? Please help!
posted on April 7, 2002 12:33:49 AM new
I think this is just a warning from ebay and may be an automated e-mail because the guy reported you. It doesn't have a reps name on it?
I think you should write them back and explain that the guy was a deadbeat and that he didn't send you any money.
I doubt they will NARU you but it is best to answer it. Good luck.
posted on April 7, 2002 08:15:21 AM new
File for the FVF, Give this guy a neg and forward the e-mails he sent with full headers to ebay with there case # as a subject. That will turn the tables back against this guy.
Good luck,
bp
posted on April 7, 2002 08:39:09 AM new
I would respond to the dead beat and be frank about it.
Many bidders who only bid don't fully understand just how much in fees we pay just for them to bid and not pay.
I get an occasional bidder who does the same thing and this is what I tell them.
You can even copy/paste this and send it to him/her
Dear so and so,
Just to let you know it costs a great deal of money to list items on Ebay as a seller. When you placed a winning bid it cost even more. For whatever reason you have for not paying on this item (insert details) the only way to get my fees back to to apply to Ebay to get them back.
For example on the item you bid on it cost me (insert listing fee) just for you to see it listed on Ebay.
When you placed a bid it cost me an additional (insert final value fee) for it to close and NOT be paid for.
Now I can't get the listing fee back but I am fully entitled to get the (insert FVF) back since this auction has not been paid for.
You may not be aware just how much it costs us sellers to list and sell on Ebay. If you would like to see the fee list to understand our position and that of ALL sellers on Ebay feel free to view their fees chart (insert url for the Ebay fee page)
If this is the first time you have bid on something and not paid for it your account will still be active but I need to warn you that if 3 different sellers file the same forms for bids you never pay for your account will be suspended.
Good luck to you in the future
(my name)
(my Ebay ID)
*NOTE* I have gotten amazingly good responses to this email I send out to NPB's who complain when I file for NPB.
1. It puts them in their place and stops the rude emails because I filed NPB
2. It give them a wake up call for "Bid and Run" bidders who are clueless and never understood about the fees.
3. It prevents other sellers the headaches of NPB since they now know their account will be suspended for their "Bid and Run" games.
posted on April 7, 2002 09:45:58 AM new
For what it's worth, I agree with lovepotions.
I had 2 NPB's same week. After filing NPB's, I rec'd e-mails from both who had been noncommunicative. I sent a similar, friendly e-mail explaining my costs to list and sell and getting FVF. I explained that filing NPB was not an attempt to get revenge or to be vindictive, but was the only way eBay would reimburse FVF.
I was surprised not to get NF's, but then 3 months hasn't passed yet, either. I like lovepotions idea of putting url's in the letter.
posted on April 7, 2002 11:36:49 AM new
First of all, how were you able to file NPB on the 7th day? The last time I looked, one has to wait 10 days after the auction closes before starting the FVF process?
Yes in my experience the buyers "freak out" when they receive a "reminder" to pay for the widget particularly along with their contact info being pulled. I would suggest the next time to do one thing at a time. First start the FVF process, wait (and see) and then pull their contact info. This way the buyer isn't hit twice in the jaw, unless of course you want to have that affect
Yes to explain the situation, it helps to calm the buyer down and to educate them on what they are doing. This helps the eBay community.
Personally I would wait until they give you a negative before giving them one. This way you will have the upper hand to rebut whatever they say, not just in the negative that you leave for them, but in your response to the negative they may leave for you. However, after sometime that it doesn't appear that they will leave you a negative, I would probably wait just before the 90 days are up and neg them. Hopefully this will be done just right, so they lose their window of opportunity to leave you a negative.
eBay still reminds buyers that the bids are binding contracts. yeah, right
posted on April 7, 2002 03:57:51 PM new
Sneaky but it works: If someone is a deadbeat and you do the NPB and FVF and they still don't pay, leave them negative on the 89th day 23 hours and 59 minutes... there is NO WAY to leave anyone a negative after 90 days of an auction end. So by the time they see your negative, it will be too late for them to leave a retaliatory negative as the 90 days will have passed. I have done it, and it works
posted on April 7, 2002 05:33:32 PM newYes in my experience the buyers "freak out" when they receive a "reminder" to pay for the widget particularly along with their contact info being pulled.
I guess you missed the part where ironking received no reply to the end of auction notice.
You can play nice-nice if you want, but every day the item sits unclaimed is a day where the seller loses more money.
