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 dsherod
 
posted on September 12, 2002 12:40:10 AM new
I am a new user to AW and what I have seen so far I like, (here comes the big) BUT... I have experienced quite a few problems with regard to the offline (SM Pro) and online synchronization.

First I wasted both eBay posting fees as well as AW fees when I did an "upload" of a batch and then sometime later hit the "synchronize" menu button. I had no idea that this would cause the items in the batch to get posted again.

Also, I tried creating some inventory items in SM Pro and then do a synchronize. The items went into the inventories, but the quantities were all 1. Once I got the quantities starightened out, I don't see them decrementing when auctions close with sales.

I'm sure that some of this is my inexperience with the tool, but it is leading to a great deal of confusion, to the point that I have stopped using SM Pro and am just doing everything online. This at least reduces the confusion somewhat.

Give a brother a hand



 
 dschulma
 
posted on September 12, 2002 08:11:19 AM new
You might want to try to post this on the Auction Watch Services board. There are AW techs there that will help you out. Good luck,

David

 
 slabholder
 
posted on September 12, 2002 08:30:06 AM new
Hello dsherod,

Welcome aboard with a friendly handshake and wink.

SM Pro FAQ
 
 
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