posted on September 12, 2002 12:40:10 AM new
I am a new user to AW and what I have seen so far I like, (here comes the big) BUT... I have experienced quite a few problems with regard to the offline (SM Pro) and online synchronization.
First I wasted both eBay posting fees as well as AW fees when I did an "upload" of a batch and then sometime later hit the "synchronize" menu button. I had no idea that this would cause the items in the batch to get posted again.
Also, I tried creating some inventory items in SM Pro and then do a synchronize. The items went into the inventories, but the quantities were all 1. Once I got the quantities starightened out, I don't see them decrementing when auctions close with sales.
I'm sure that some of this is my inexperience with the tool, but it is leading to a great deal of confusion, to the point that I have stopped using SM Pro and am just doing everything online. This at least reduces the confusion somewhat.
posted on September 12, 2002 08:11:19 AM new
You might want to try to post this on the Auction Watch Services board. There are AW techs there that will help you out. Good luck,